TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax! I had a couple of questions and the chat guy, Roberto, was wonderful.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax made it easy Last year had a lot of changes for us and Turbo Tax made it super easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax! The process is as simple as it absolutely could be. They walk you through each step and have a lot of question and answer areas to clarify. I have used Turbo Tax for years and will continue to do so.
Date published: 2021-03-21
Rated 5 out of 5 by from EASY TO FILE This is so easy to do your taxes this is quick and easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Job! Easy to use. The review process before moving on to the next help me feel comfortable every step of the way.
Date published: 2021-03-21
Rated 2 out of 5 by from Turbo Tax Penalizes you for delayed tax forms I used to like Turbo Tax until they started charging more past a certain time. This makes no sense since we are completely dependent on the financial companies making our tax forms available in a timely manner. Some tax forms are always delayed, so even if I wanted to get the taxes done and over with in February, or even January, I'm stuck paying more because the financial companies are dragging their feet. Even turbo tax didn't have everything ready in January, so even if I wanted to get it done and over with because I hate wasting time with taxes and want to save money, I don't even have the option! Taxes could all be done completely automatic with electronic forms being available in a timely manner from all financial companies. The $20 credit from Fidelity doesn't cover the increased charges and of course they won't care since it doesn't affect them. I did freefillable forms all the time before this (so it's free no matter what time I receive the tax forms), but I do like to take advantage of the automatic integrations and the more complicated electronic calculations that require some history, but turbo tax costs so much more than "free", which I will admit takes a lot more time to do your taxes when you have to do all the calculations yourself and manually enter the data. It's no big deal if you don't have anything complicated to do, but sometimes there are complicated situations. All in all, we should NOT be penalized for something we have absolutely no control over. That's very insulting and it shouldn't be my fault that the tax forms were not available until after February 28th. Some day things will make more sense, once they realize that tax laws are made complicated on purpose just to justify the need for more people to have jobs. Even so, technology can just do all of this automatically with minimal effort, there's no reason to complicate things, especially went it comes to having electronic forms automatically available in a timely manner so that taxes can be automatically calculated. It makes no sense to waste time or effort doing things any other way.
Date published: 2021-03-21
Rated 5 out of 5 by from SOOO EASY!!! I RECOOMEND TURBO TAX TO EVERYONE. ITS SO EASY AND UNDERSTANDING
Date published: 2021-03-21
Rated 5 out of 5 by from Ms Turbo Tax is excellent and I'll continue to use it in next year.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is GREAT!!! Very easy to use and all tax documents are right there for any individual to fill out.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax is very good When it say's free state e-return it still charged me $25
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5571
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax! I had a couple of questions and the chat guy, Roberto, was wonderful.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax made it easy Last year had a lot of changes for us and Turbo Tax made it super easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax! The process is as simple as it absolutely could be. They walk you through each step and have a lot of question and answer areas to clarify. I have used Turbo Tax for years and will continue to do so.
Date published: 2021-03-21
Rated 5 out of 5 by from EASY TO FILE This is so easy to do your taxes this is quick and easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Job! Easy to use. The review process before moving on to the next help me feel comfortable every step of the way.
Date published: 2021-03-21
Rated 2 out of 5 by from Turbo Tax Penalizes you for delayed tax forms I used to like Turbo Tax until they started charging more past a certain time. This makes no sense since we are completely dependent on the financial companies making our tax forms available in a timely manner. Some tax forms are always delayed, so even if I wanted to get the taxes done and over with in February, or even January, I'm stuck paying more because the financial companies are dragging their feet. Even turbo tax didn't have everything ready in January, so even if I wanted to get it done and over with because I hate wasting time with taxes and want to save money, I don't even have the option! Taxes could all be done completely automatic with electronic forms being available in a timely manner from all financial companies. The $20 credit from Fidelity doesn't cover the increased charges and of course they won't care since it doesn't affect them. I did freefillable forms all the time before this (so it's free no matter what time I receive the tax forms), but I do like to take advantage of the automatic integrations and the more complicated electronic calculations that require some history, but turbo tax costs so much more than "free", which I will admit takes a lot more time to do your taxes when you have to do all the calculations yourself and manually enter the data. It's no big deal if you don't have anything complicated to do, but sometimes there are complicated situations. All in all, we should NOT be penalized for something we have absolutely no control over. That's very insulting and it shouldn't be my fault that the tax forms were not available until after February 28th. Some day things will make more sense, once they realize that tax laws are made complicated on purpose just to justify the need for more people to have jobs. Even so, technology can just do all of this automatically with minimal effort, there's no reason to complicate things, especially went it comes to having electronic forms automatically available in a timely manner so that taxes can be automatically calculated. It makes no sense to waste time or effort doing things any other way.
Date published: 2021-03-21
Rated 5 out of 5 by from SOOO EASY!!! I RECOOMEND TURBO TAX TO EVERYONE. ITS SO EASY AND UNDERSTANDING
Date published: 2021-03-21
Rated 5 out of 5 by from Ms Turbo Tax is excellent and I'll continue to use it in next year.
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax is GREAT!!! Very easy to use and all tax documents are right there for any individual to fill out.
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax is very good When it say's free state e-return it still charged me $25
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5571