TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 5 out of 5 by
Craz97 from
Easy, Easy Tax Return
Very easy to file. I am not a computer geek, but TT made it very easy!! Thanks!
Date published: 2022-02-28
Rated 2 out of 5 by
Tylerky95 from
Turbo tax is OK but they have hidden fees
Everything was good until the hidden fees for using the service come up. I was under the impression it was free until it caught me in a dead end. All in all I had to pay $140 to use a "free" service.
Date published: 2022-02-28
Rated 4 out of 5 by
iweejun from
Turbo Tax can be easy
My tax situation is simple, only complex thing is my HSA. You asked a question about my spouse's insurance and gave me two options and neither one of them applied. What real business does turbo tax have to ask why insurance was cancelled when it really was not. In any event, I'll use turbo tax if they don't charge extra because I have an HSA. They have in the past and this year it appears they did not.
Date published: 2022-02-28
Rated 5 out of 5 by
Wwg1wga17 from
Amazing
Always come back. They are amazing Easy online e-file with awesome support.
Date published: 2022-02-28
Rated 1 out of 5 by
ihateturbotaxnowthanks from
yeah don't use turbotax
Didn't realize state was charged separately until after putting my card info in, no opportunity to back out after showing the total either : ) Would not have filed my state returns with them if I had known. Constantly getting harassed to upgrade is not user-friendly either.
Date published: 2022-02-28
Rated 2 out of 5 by
null from
TurboTax can be very complex and difficult to navi
I sold a rental property in 2021, and it was not very clear how to navigate and input the correct information, particularly on cost basis. I started over once, and input different pieces of information several times to review the forms at the end and see if the ultimate capital gains/losses made sense. I am still not quite sure I got it right, but hey, TurboTax is signed up to participate in any audit defense, so you can help me through that, if it happens. I used Chat one time regarding where to input mortgage interest when my property taxes when the mortgage company did not escrow, and the online accountant gave me the wrong directions (figured it out for myself later). I also had a chat and phone call with another online accountant who was very hard to understand, but was able to help me out anyway (made me aware that I could start the whole filing process over, since I had irretrievably messed up.
Date published: 2022-02-28
Rated 5 out of 5 by
Moran Family from
We love TurboTax!
My husband and I have been filing our own taxes for 7 years now through this program! We absolutely love how simple and easy it is.
Date published: 2022-02-28
Rated 5 out of 5 by
Jeffery 1964 from
Very easy
Filed in less than 30 minutes. I have used turbo tax last year. Will use again
Date published: 2022-02-28
Rated 5 out of 5 by
Sea4me from
Turbo Taxes is easy!!!
The imformation is presented crystal clear. Just plain and simple. I would recommend turbo tax to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Cowboydgh from
Turbo tax was reasonably easy
I had a little bit of trouble, but worked it out fairly easily.
All TurboTax® Offerings Reviews - Page 5569
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Craz97 from
Easy, Easy Tax Return
Very easy to file. I am not a computer geek, but TT made it very easy!! Thanks!
Date published: 2022-02-28
Rated 2 out of 5 by
Tylerky95 from
Turbo tax is OK but they have hidden fees
Everything was good until the hidden fees for using the service come up. I was under the impression it was free until it caught me in a dead end. All in all I had to pay $140 to use a "free" service.
Date published: 2022-02-28
Rated 4 out of 5 by
iweejun from
Turbo Tax can be easy
My tax situation is simple, only complex thing is my HSA. You asked a question about my spouse's insurance and gave me two options and neither one of them applied. What real business does turbo tax have to ask why insurance was cancelled when it really was not. In any event, I'll use turbo tax if they don't charge extra because I have an HSA. They have in the past and this year it appears they did not.
Date published: 2022-02-28
Rated 5 out of 5 by
Wwg1wga17 from
Amazing
Always come back. They are amazing Easy online e-file with awesome support.
Date published: 2022-02-28
Rated 1 out of 5 by
ihateturbotaxnowthanks from
yeah don't use turbotax
Didn't realize state was charged separately until after putting my card info in, no opportunity to back out after showing the total either : ) Would not have filed my state returns with them if I had known. Constantly getting harassed to upgrade is not user-friendly either.
Date published: 2022-02-28
Rated 2 out of 5 by
null from
TurboTax can be very complex and difficult to navi
I sold a rental property in 2021, and it was not very clear how to navigate and input the correct information, particularly on cost basis. I started over once, and input different pieces of information several times to review the forms at the end and see if the ultimate capital gains/losses made sense. I am still not quite sure I got it right, but hey, TurboTax is signed up to participate in any audit defense, so you can help me through that, if it happens. I used Chat one time regarding where to input mortgage interest when my property taxes when the mortgage company did not escrow, and the online accountant gave me the wrong directions (figured it out for myself later). I also had a chat and phone call with another online accountant who was very hard to understand, but was able to help me out anyway (made me aware that I could start the whole filing process over, since I had irretrievably messed up.
Date published: 2022-02-28
Rated 5 out of 5 by
Moran Family from
We love TurboTax!
My husband and I have been filing our own taxes for 7 years now through this program! We absolutely love how simple and easy it is.
Date published: 2022-02-28
Rated 5 out of 5 by
Jeffery 1964 from
Very easy
Filed in less than 30 minutes. I have used turbo tax last year. Will use again
Date published: 2022-02-28
Rated 5 out of 5 by
Sea4me from
Turbo Taxes is easy!!!
The imformation is presented crystal clear. Just plain and simple. I would recommend turbo tax to anyone.
Date published: 2022-02-28
Rated 5 out of 5 by
Cowboydgh from
Turbo tax was reasonably easy
I had a little bit of trouble, but worked it out fairly easily.
All TurboTax® Offerings Reviews - Page 5569
Date published: 2022-02-28