TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is amazing it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by from How easy to do The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Easy Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by from Very user friendly interface It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use product This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Customer service received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax tries to make it easy for Average Joe TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
Rated 5 out of 5 by from great, easy to follow using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AMAZING Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is amazing it was an amazing experience. i would recommend use for anyone.
Date published: 2022-03-06
Rated 5 out of 5 by from How easy to do The process has been super easy and has relieved the stress of previous years.
Date published: 2022-03-06
Rated 5 out of 5 by from Taxes Made Easy Takes the stress out. Guides you every step of the way. Can't go wrong.
Date published: 2022-03-06
Rated 5 out of 5 by from Very user friendly interface It was very easy to sign up, and support was always available
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use product This is the 3rd year I've used Turbo Tax, and even with extra forms I have, they make it SO easy. It takes you through all the steps and asks questions to guide you to the right place. Could not recommend any product more.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Customer service received great customer service from all agents as well as accurate help 10/10
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax tries to make it easy for Average Joe TT is pretty darn good. 2 things that bug me: 1) When I need to locate a particular item, the search function doesn't really help much. It explains to me the meaning of the item, but it doesn't tell me how to get to it in my entries. 2) When I need to update a particular item that I've already entered, I have to answer again all the questions associated with that item. And what's more all those questions appear one screen at a time. I wish they were more consolidated on fewer screens, so that I could just update the particular answer in need to touch.
Date published: 2022-03-06
Rated 5 out of 5 by from great, easy to follow using turbo tax is easy to follow. I've used it the last couple of years and by far the easiest one to use. I like how they double check everything.
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AMAZING Turbo tax allowed me to file my taxes in a fast and easy way.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo tax My representative was amazing.She was very helpful and friendly.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5569