TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I LOVE TurboTax! TurboTax was incredible! This was my first time filing taxes, and I had no idea what to expect, and they walked me through each and every step, and explained EVERYTHING! It's so easy and convenient to use, and they make sure you get the largest amount back possible. I can't wait to file my taxes with them next year, they're actually amazing! And, that's coming from a real human being and not even a bot, lol. And it's FREE?! USE TURBOTAX!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Another easy year I've used TurboTax for 5 years now. No complaints to mention.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is awesome! Makes it so easy User friendly and makes the tax filling process easy.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is excellent I have never filed taxes before so this is a great experience for me!
Date published: 2021-04-12
Rated 3 out of 5 by from No Major hiccups, except for a NJ-specific questio I liked the step by step method, very detailed, except when a question on the NJ state return cropped up (related to retirement contribution/distribution - 3-yr rule versus general rule - not much helpful guidance was provided in the app, and I had to spend so much time researching the topic elsewhere. Perhaps the explanation in the app could have been in a more plain, less-technical linggo.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy for using filing tax return and complete options for tax deductions
Date published: 2021-04-12
Rated 3 out of 5 by from It is what it is It does the work you need to do your taxes. What else do you need.
Date published: 2021-04-12
Rated 5 out of 5 by from love turbo tax quick and easy as well as accountants ready to answer all your questions. All are friendly and easy to talk to as well as online chatting with a turbo tax employer.
Date published: 2021-04-12
Rated 4 out of 5 by from Good and Easy I am a novice and can work through the menus with ease.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is convenient very simple to use. turbo tax makes filing simple and organized
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5551
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I LOVE TurboTax! TurboTax was incredible! This was my first time filing taxes, and I had no idea what to expect, and they walked me through each and every step, and explained EVERYTHING! It's so easy and convenient to use, and they make sure you get the largest amount back possible. I can't wait to file my taxes with them next year, they're actually amazing! And, that's coming from a real human being and not even a bot, lol. And it's FREE?! USE TURBOTAX!!!!!!
Date published: 2021-04-12
Rated 5 out of 5 by from Another easy year I've used TurboTax for 5 years now. No complaints to mention.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is awesome! Makes it so easy User friendly and makes the tax filling process easy.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is excellent I have never filed taxes before so this is a great experience for me!
Date published: 2021-04-12
Rated 3 out of 5 by from No Major hiccups, except for a NJ-specific questio I liked the step by step method, very detailed, except when a question on the NJ state return cropped up (related to retirement contribution/distribution - 3-yr rule versus general rule - not much helpful guidance was provided in the app, and I had to spend so much time researching the topic elsewhere. Perhaps the explanation in the app could have been in a more plain, less-technical linggo.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax is easy for using filing tax return and complete options for tax deductions
Date published: 2021-04-12
Rated 3 out of 5 by from It is what it is It does the work you need to do your taxes. What else do you need.
Date published: 2021-04-12
Rated 5 out of 5 by from love turbo tax quick and easy as well as accountants ready to answer all your questions. All are friendly and easy to talk to as well as online chatting with a turbo tax employer.
Date published: 2021-04-12
Rated 4 out of 5 by from Good and Easy I am a novice and can work through the menus with ease.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is convenient very simple to use. turbo tax makes filing simple and organized
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5551