TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from I LOVE TurboTax! I have used TurboTax at home every year for the last 6 years! I love the convenience of not going to a Tax Professional (leaving my house) but, if I have questions I can chat a professional. I find it very user friendly and easy to understand so, I feel confident doing my own taxes. I will continue to use TurboTax for many tea seasons to come.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy Tax Preparation I have used TurboTax for years and it makes tax return preparation fast and easy.
Date published: 2022-03-06
Rated 5 out of 5 by from LOVE IT thanks for making it easy this was my very first time doing my taxes by myself
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is easy to use! Turbo Tax is a very easy to use, self explanatory program with tons of help setions to acess should anyone run into any snags. I recommend Turbotax over another other tax 5
Date published: 2022-03-06
Rated 1 out of 5 by from Program is terrible now. TT used be easy and reliable, now it's very buggy and find errors where there shouldn't be any, considering I never filed anything in those areas. Plus when I had to pay for State return, I signed in as a guest to pay. It took my payment but then asked for me to pay again. Then trying to get past it, it told me to call the help desk to get a confirmation number, the automated system told me to refer to the FAQ, and when I tried to speak to a representative, it told me to use the help button on the TT program (even though it was that help button that told me to call) then asked me if it should repeat itself, I said no, then it said "thank you have a nice day" and hung up on me.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great! Easy, step by step instructions. Very thorough and I like how they double check
Date published: 2022-03-06
Rated 5 out of 5 by from Happy with Turbox Tax Very useful and easy to follow! Excellent product and highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from good This was the most aggrevating part of the process.
Date published: 2022-03-06
Rated 5 out of 5 by from A huge fan I have used Turbo Tax for about 15 years. I love it. It is easy to do, helpful when you hav questions, and never been any problems.
Date published: 2022-03-06
Rated 4 out of 5 by from fantastic this is a fantastic program come to depend on it.. only thing that would help would be if there was more explanation of the sections with examples some areas did not have any and i wasnt sure what was needed
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5551
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I LOVE TurboTax! I have used TurboTax at home every year for the last 6 years! I love the convenience of not going to a Tax Professional (leaving my house) but, if I have questions I can chat a professional. I find it very user friendly and easy to understand so, I feel confident doing my own taxes. I will continue to use TurboTax for many tea seasons to come.
Date published: 2022-03-06
Rated 5 out of 5 by from Easy Tax Preparation I have used TurboTax for years and it makes tax return preparation fast and easy.
Date published: 2022-03-06
Rated 5 out of 5 by from LOVE IT thanks for making it easy this was my very first time doing my taxes by myself
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is easy to use! Turbo Tax is a very easy to use, self explanatory program with tons of help setions to acess should anyone run into any snags. I recommend Turbotax over another other tax 5
Date published: 2022-03-06
Rated 1 out of 5 by from Program is terrible now. TT used be easy and reliable, now it's very buggy and find errors where there shouldn't be any, considering I never filed anything in those areas. Plus when I had to pay for State return, I signed in as a guest to pay. It took my payment but then asked for me to pay again. Then trying to get past it, it told me to call the help desk to get a confirmation number, the automated system told me to refer to the FAQ, and when I tried to speak to a representative, it told me to use the help button on the TT program (even though it was that help button that told me to call) then asked me if it should repeat itself, I said no, then it said "thank you have a nice day" and hung up on me.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great! Easy, step by step instructions. Very thorough and I like how they double check
Date published: 2022-03-06
Rated 5 out of 5 by from Happy with Turbox Tax Very useful and easy to follow! Excellent product and highly recommended.
Date published: 2022-03-06
Rated 5 out of 5 by from good This was the most aggrevating part of the process.
Date published: 2022-03-06
Rated 5 out of 5 by from A huge fan I have used Turbo Tax for about 15 years. I love it. It is easy to do, helpful when you hav questions, and never been any problems.
Date published: 2022-03-06
Rated 4 out of 5 by from fantastic this is a fantastic program come to depend on it.. only thing that would help would be if there was more explanation of the sections with examples some areas did not have any and i wasnt sure what was needed
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5551