TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
micevans from
Its great
The lady who helped me was amazing. If not for her, I definitely would have screwed up my return.
Date published: 2022-02-28
Rated 1 out of 5 by
weirdpup13 from
Over Charged
I didn't know i needed a state return for 1 week's pay for an out of state store opening. Fine i should be charged the additional $10 to upgrade to a state software. WRONG I was charged $40 for the state software then an additional $20 to file it. So that's over $60 extra for a $10 purchase. Customer service is not available to answer calls and there is no text support for questions. Also if you use the desktop software then it does not import and save your prior years returns and it doesn't show up online that you are a previous customer. It shouldn't have the same name if they are 2 different programs.
Date published: 2022-02-28
Rated 5 out of 5 by
JenTan from
Turbo Tax customer for many years
I've been using Turbo Tax for many years. They've always been very informative and helpful. The software keeps improving year-on-year. Keeps the customers happy.
Date published: 2022-02-28
Rated 5 out of 5 by
BrenJo from
Love Turbo Tax
This is our 6th year to use Turbo Tax. We would not consider using anything else.
Date published: 2022-02-28
Rated 1 out of 5 by
SaltySnack from
WHEN DID YOU MOVE?????????????????????????????
I had to enter the date I moved like 20 times. Computers remember numbers and they copy and paste. It's like what they are exceptional at doing. Why am I entering this date so many times? Why do you use this huge question tiles instead of simple ready buttons when navigating? GOD! YOU MAKE THIS TAKE TOO LONG.
Date published: 2022-02-28
Rated 5 out of 5 by
Sheri32 from
I Love Turbo Tax
I Like Being Able for File My Taxes through Turbo Tax!!
Date published: 2022-02-28
Rated 4 out of 5 by
CPG9180 from
I love TurboTax
It is simple, easy to use, and understand. I'll use again for future filing.
Date published: 2022-02-28
Rated 5 out of 5 by
Italy3515 from
Fast and Easy
Was very user friendly for first timers and easy. LOVED IT!!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Bethe60 from
Turbo Tax is even better than ever11
Pretty easy to use and follow. Too many fees and they add up, but it's still better than many of the other services that rob you. Can do this from the comfort of my home and got it done in one day.
Date published: 2022-02-28
Rated 5 out of 5 by
Penny95 from
Turbo Tax is awesome!
My experience with Turbo Tax was outstandingly wonderful. Juana is the greatest.
All TurboTax® Offerings Reviews - Page 5542
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
micevans from
Its great
The lady who helped me was amazing. If not for her, I definitely would have screwed up my return.
Date published: 2022-02-28
Rated 1 out of 5 by
weirdpup13 from
Over Charged
I didn't know i needed a state return for 1 week's pay for an out of state store opening. Fine i should be charged the additional $10 to upgrade to a state software. WRONG I was charged $40 for the state software then an additional $20 to file it. So that's over $60 extra for a $10 purchase. Customer service is not available to answer calls and there is no text support for questions. Also if you use the desktop software then it does not import and save your prior years returns and it doesn't show up online that you are a previous customer. It shouldn't have the same name if they are 2 different programs.
Date published: 2022-02-28
Rated 5 out of 5 by
JenTan from
Turbo Tax customer for many years
I've been using Turbo Tax for many years. They've always been very informative and helpful. The software keeps improving year-on-year. Keeps the customers happy.
Date published: 2022-02-28
Rated 5 out of 5 by
BrenJo from
Love Turbo Tax
This is our 6th year to use Turbo Tax. We would not consider using anything else.
Date published: 2022-02-28
Rated 1 out of 5 by
SaltySnack from
WHEN DID YOU MOVE?????????????????????????????
I had to enter the date I moved like 20 times. Computers remember numbers and they copy and paste. It's like what they are exceptional at doing. Why am I entering this date so many times? Why do you use this huge question tiles instead of simple ready buttons when navigating? GOD! YOU MAKE THIS TAKE TOO LONG.
Date published: 2022-02-28
Rated 5 out of 5 by
Sheri32 from
I Love Turbo Tax
I Like Being Able for File My Taxes through Turbo Tax!!
Date published: 2022-02-28
Rated 4 out of 5 by
CPG9180 from
I love TurboTax
It is simple, easy to use, and understand. I'll use again for future filing.
Date published: 2022-02-28
Rated 5 out of 5 by
Italy3515 from
Fast and Easy
Was very user friendly for first timers and easy. LOVED IT!!!!
Date published: 2022-02-28
Rated 5 out of 5 by
Bethe60 from
Turbo Tax is even better than ever11
Pretty easy to use and follow. Too many fees and they add up, but it's still better than many of the other services that rob you. Can do this from the comfort of my home and got it done in one day.
Date published: 2022-02-28
Rated 5 out of 5 by
Penny95 from
Turbo Tax is awesome!
My experience with Turbo Tax was outstandingly wonderful. Juana is the greatest.
All TurboTax® Offerings Reviews - Page 5542
Date published: 2022-02-28