TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use if you have all your documents at hand Easy to use, can always find helpful answers and or examples if you get stuck
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax I like being self reliant and Turbo Tax allows me the power to do my own taxes efficiently. It is user friendly and smart.
Date published: 2021-03-21
Rated 5 out of 5 by from GARAWAN IS AWESOME I have used Turbo Tax since 2007 i believe. This year i doubted myself we got married, bought a new house, worked from home, and COVID!! I thought for sure i wasnt going to be able to use Turbo Tax this year and almost called an accountant. But, i tried and when i got stuck GARAWAN jumped in and helped so much. Super helpful and now i know i have the confidence to use Turbo tax every year no matter what the circumstances if every live chat is as easy as it was with GARAWAN. Turbo tax stays as my go to for tax time! Thanks again
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome! My Turbo Tax Advisor was a great help. Thank you!!!
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax, even a tax dummy can do it Thank you for walking me through the form and giving info easy to understand. To bad other sites aren't as user friendly. I did need to list my affordable care info but healthcare.gov sucked and I was unable to get the info needed. Not for lack of trying. I gave up.
Date published: 2021-03-21
Rated 5 out of 5 by from Will always use Turbo Tax I've been using Turbo Tax for many years now. I love it. It's easy to fill out. Any questions, I may have, are answered with a quick call. Live experts are wonderful. They are so kind and very helpful. Thank you Ryan for helping us today! I greatly appreciate it. I will continue using Turbo Tax for many years.
Date published: 2021-03-21
Rated 5 out of 5 by from great easy tax software I've been using this software for over 20 years and will continue.
Date published: 2021-03-21
Rated 1 out of 5 by from Forced to upgrade, couldn't downgrade I was forced to upgrade for $50 for a service I didn't need and was unable to downgrade back to the service I did need. WASTE OF MONEY
Date published: 2021-03-21
Rated 5 out of 5 by from Easy to Use Missed one input; fixed in 2 minutes with help of online chat. Good system
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome easy to follow instructions and when in doubt the little helper actually helps understand what you're not sure about
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5542
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use if you have all your documents at hand Easy to use, can always find helpful answers and or examples if you get stuck
Date published: 2021-03-21
Rated 5 out of 5 by from Love Turbo Tax I like being self reliant and Turbo Tax allows me the power to do my own taxes efficiently. It is user friendly and smart.
Date published: 2021-03-21
Rated 5 out of 5 by from GARAWAN IS AWESOME I have used Turbo Tax since 2007 i believe. This year i doubted myself we got married, bought a new house, worked from home, and COVID!! I thought for sure i wasnt going to be able to use Turbo Tax this year and almost called an accountant. But, i tried and when i got stuck GARAWAN jumped in and helped so much. Super helpful and now i know i have the confidence to use Turbo tax every year no matter what the circumstances if every live chat is as easy as it was with GARAWAN. Turbo tax stays as my go to for tax time! Thanks again
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome! My Turbo Tax Advisor was a great help. Thank you!!!
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo tax, even a tax dummy can do it Thank you for walking me through the form and giving info easy to understand. To bad other sites aren't as user friendly. I did need to list my affordable care info but healthcare.gov sucked and I was unable to get the info needed. Not for lack of trying. I gave up.
Date published: 2021-03-21
Rated 5 out of 5 by from Will always use Turbo Tax I've been using Turbo Tax for many years now. I love it. It's easy to fill out. Any questions, I may have, are answered with a quick call. Live experts are wonderful. They are so kind and very helpful. Thank you Ryan for helping us today! I greatly appreciate it. I will continue using Turbo Tax for many years.
Date published: 2021-03-21
Rated 5 out of 5 by from great easy tax software I've been using this software for over 20 years and will continue.
Date published: 2021-03-21
Rated 1 out of 5 by from Forced to upgrade, couldn't downgrade I was forced to upgrade for $50 for a service I didn't need and was unable to downgrade back to the service I did need. WASTE OF MONEY
Date published: 2021-03-21
Rated 5 out of 5 by from Easy to Use Missed one input; fixed in 2 minutes with help of online chat. Good system
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome easy to follow instructions and when in doubt the little helper actually helps understand what you're not sure about
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5542