TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome fast easy and quick. i recommend this to everyone!!
Date published: 2021-03-21
Rated 4 out of 5 by from Long time User I have used Turbotax for years now and find it helpful but there are some things about it that are annoying and have stumped me in the past. When there is a review and one needs to fill in an incomplete box there is no link to where that is and OFTEN I cannot figure it out. I have had to print it out and mail. In the "old days" I could go to the form and see where it was but I assume there were people taking advantage of it. Also, When I had an question from the IRS I cannot find where the form is to fix what they asked for. I was sure I had included the information from my wife's SS checks but I could not get to it to prove it to the IRS -- It was not on the 1040 where I expected it. I think I lost >$1500 on that one.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is the Way to Go, Especially if it's your first time filing and you need help filing your return.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is very easy to use. I found it very easy to navigate Turbo Tax. They presented every possible deduction available.
Date published: 2021-03-21
Rated 3 out of 5 by from Too many glitches, poor category explainations If I'm not using a car during, or deleting a car in, the tax year, stop making me go back to fill out those lines. And your Qualifed Tuition Plan 529. 1098-T, and 1099-Q fields are poorly explained and laid out. Has nothing to do w. the laws as written, it's the TurboTax layout and help info on these. You need to do way better.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy and simple everything was easy and the filing simple. I have used Turbo Tax for years and will continue to do so.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy and convenient Very easy to do and self explanatory, if there was something I didn't understand in the question there was a pop up to better explain.
Date published: 2021-03-21
Rated 5 out of 5 by from Love TurboTax!! I've been having to do my taxes for many years and I've ALWAYS used TurboTax and simply LOVE it. It helps so much to take the guess work out of taxes
Date published: 2021-03-21
Rated 5 out of 5 by from Very good program Quick and stress free! Easy to follow instructions.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome!! This is an excellent service, and easy for everybody to fill their own taxes, thank you Turbo Tax!!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5538
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome fast easy and quick. i recommend this to everyone!!
Date published: 2021-03-21
Rated 4 out of 5 by from Long time User I have used Turbotax for years now and find it helpful but there are some things about it that are annoying and have stumped me in the past. When there is a review and one needs to fill in an incomplete box there is no link to where that is and OFTEN I cannot figure it out. I have had to print it out and mail. In the "old days" I could go to the form and see where it was but I assume there were people taking advantage of it. Also, When I had an question from the IRS I cannot find where the form is to fix what they asked for. I was sure I had included the information from my wife's SS checks but I could not get to it to prove it to the IRS -- It was not on the 1040 where I expected it. I think I lost >$1500 on that one.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is the Way to Go, Especially if it's your first time filing and you need help filing your return.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is very easy to use. I found it very easy to navigate Turbo Tax. They presented every possible deduction available.
Date published: 2021-03-21
Rated 3 out of 5 by from Too many glitches, poor category explainations If I'm not using a car during, or deleting a car in, the tax year, stop making me go back to fill out those lines. And your Qualifed Tuition Plan 529. 1098-T, and 1099-Q fields are poorly explained and laid out. Has nothing to do w. the laws as written, it's the TurboTax layout and help info on these. You need to do way better.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy and simple everything was easy and the filing simple. I have used Turbo Tax for years and will continue to do so.
Date published: 2021-03-21
Rated 5 out of 5 by from Easy and convenient Very easy to do and self explanatory, if there was something I didn't understand in the question there was a pop up to better explain.
Date published: 2021-03-21
Rated 5 out of 5 by from Love TurboTax!! I've been having to do my taxes for many years and I've ALWAYS used TurboTax and simply LOVE it. It helps so much to take the guess work out of taxes
Date published: 2021-03-21
Rated 5 out of 5 by from Very good program Quick and stress free! Easy to follow instructions.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome!! This is an excellent service, and easy for everybody to fill their own taxes, thank you Turbo Tax!!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5538