TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great Product Have used TurboTax exclusively for probably 30 years. Never even tried another product. Great results.
Date published: 2022-10-13
Rated 5 out of 5 by from Linda was Fantastic! My return was super complex, and I went through 2 full service experts but Linda stuck with it and made it happen! I could never ever have done this myself, and I'm so happy Linda was my expert. If I come back again next year, I would hope that I get her again!
Date published: 2022-10-13
Rated 4 out of 5 by from Efficient and effective tax preparation My experience using Turbotax premier online was very good, however i would still rate the desktop version to be better. The desktop version makes navigation to any point inside the tax return easier
Date published: 2022-10-12
Rated 5 out of 5 by from Great service John was great very helpful and actually saved me some money.
Date published: 2022-10-12
Rated 5 out of 5 by from Have used for years and love it! very easy to use and very complete. the software is still very affordable and makes filing your taxes easy.
Date published: 2022-10-12
Rated 5 out of 5 by from Easy to use and comprehensive explanations. Connie did a great job. Showed me quickly and easily where to input the numbers I knew needed to be included, but could not find on my own.
Date published: 2022-10-12
Rated 5 out of 5 by from Very Good and Improved Product Very good product. While filing taxes is always painful, TurboTax is extremely helpful. K-1 input improved a lot with the 2021 product. Still had K-1 errors to correct in final review, but it was a much less painful process.
Date published: 2022-10-12
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 5529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product Have used TurboTax exclusively for probably 30 years. Never even tried another product. Great results.
Date published: 2022-10-13
Rated 5 out of 5 by from Linda was Fantastic! My return was super complex, and I went through 2 full service experts but Linda stuck with it and made it happen! I could never ever have done this myself, and I'm so happy Linda was my expert. If I come back again next year, I would hope that I get her again!
Date published: 2022-10-13
Rated 4 out of 5 by from Efficient and effective tax preparation My experience using Turbotax premier online was very good, however i would still rate the desktop version to be better. The desktop version makes navigation to any point inside the tax return easier
Date published: 2022-10-12
Rated 5 out of 5 by from Great service John was great very helpful and actually saved me some money.
Date published: 2022-10-12
Rated 5 out of 5 by from Have used for years and love it! very easy to use and very complete. the software is still very affordable and makes filing your taxes easy.
Date published: 2022-10-12
Rated 5 out of 5 by from Easy to use and comprehensive explanations. Connie did a great job. Showed me quickly and easily where to input the numbers I knew needed to be included, but could not find on my own.
Date published: 2022-10-12
Rated 5 out of 5 by from Very Good and Improved Product Very good product. While filing taxes is always painful, TurboTax is extremely helpful. K-1 input improved a lot with the 2021 product. Still had K-1 errors to correct in final review, but it was a much less painful process.
Date published: 2022-10-12
Rated 3 out of 5 by from K1 section needs help program thinks I need K1 statements, can't get rid of it
Date published: 2022-10-12
Rated 3 out of 5 by from NEED WORK ON STATE RETURNS YOU SHOULD BE ABLE TO BETTER REVIEW INFORMATION ON STATE RETURN AND SEE IF ITEMS NEED TO BE CHANGED ALSO TWICE ASKED FOR HELP ONLY TO GET DISCONNECTED AFTER WAITING AND START TALKING WITH ASSITANCE PERSON, THEY SHOULD CALL BACK
Date published: 2022-10-12
Rated 5 out of 5 by from Great service Love it. Great service. Better than when I had Liberty Tax
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 5529