TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax Easy to use, walks you through step by step. It checks to make sure you didn't make any errors which is a plus.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome!!!! I had help from both Kesha and Robin. They were both so very kind as well as thorough. They spent hours walking me through step by step. They didn't get upset when my children demanded attention and they both patiently waited for me to tend to my 3 and 4 year old. I am a turbo tax customer for life!! Thank you Robin and Kesha!!
Date published: 2021-03-23
Rated 5 out of 5 by from TURBOTAX IS THE BEST ITS FREE!! IT IS THE BEST WAY TO DO TAXES I MEAN ITS ABSOLUTELY FREE!
Date published: 2021-03-23
Rated 5 out of 5 by from Super! It was easy and fast. They answered all my questions quickly. They have great service
Date published: 2021-03-23
Rated 4 out of 5 by from Awesome Easy and Simple Recommend it to anyone. We will be back next year..
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome! It's so easy that a 71 year old can do it, without help.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was very user friendly and easy Turbo Tax was very easy to understand. I just love it. I tell all my friends and family about Turbo Tax.
Date published: 2021-03-23
Rated 4 out of 5 by from its good It is simple to use, but there are certain things it says can be done but the options are not available
Date published: 2021-03-23
Rated 5 out of 5 by from As easy and quick as can be expected I've used TurboTax to file my taxes for over 15 years and have always been satisfied with the process and outcome. They've helped me make sure I don't miss things (like deductions and credits) that I could be taking, and I feel confident that they are checking for my own mistakes. Never been audited. I could wish there prep fees were a little lower, but considering how much time and headaches they save me, it's not that bad.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome tax software i have been using turbo tax for many years. The software is easy to use and very accurate. look forward to using it each year.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5529
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax Easy to use, walks you through step by step. It checks to make sure you didn't make any errors which is a plus.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome!!!! I had help from both Kesha and Robin. They were both so very kind as well as thorough. They spent hours walking me through step by step. They didn't get upset when my children demanded attention and they both patiently waited for me to tend to my 3 and 4 year old. I am a turbo tax customer for life!! Thank you Robin and Kesha!!
Date published: 2021-03-23
Rated 5 out of 5 by from TURBOTAX IS THE BEST ITS FREE!! IT IS THE BEST WAY TO DO TAXES I MEAN ITS ABSOLUTELY FREE!
Date published: 2021-03-23
Rated 5 out of 5 by from Super! It was easy and fast. They answered all my questions quickly. They have great service
Date published: 2021-03-23
Rated 4 out of 5 by from Awesome Easy and Simple Recommend it to anyone. We will be back next year..
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome! It's so easy that a 71 year old can do it, without help.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax was very user friendly and easy Turbo Tax was very easy to understand. I just love it. I tell all my friends and family about Turbo Tax.
Date published: 2021-03-23
Rated 4 out of 5 by from its good It is simple to use, but there are certain things it says can be done but the options are not available
Date published: 2021-03-23
Rated 5 out of 5 by from As easy and quick as can be expected I've used TurboTax to file my taxes for over 15 years and have always been satisfied with the process and outcome. They've helped me make sure I don't miss things (like deductions and credits) that I could be taking, and I feel confident that they are checking for my own mistakes. Never been audited. I could wish there prep fees were a little lower, but considering how much time and headaches they save me, it's not that bad.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome tax software i have been using turbo tax for many years. The software is easy to use and very accurate. look forward to using it each year.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5529