TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from WOW Amanda was very knowledgeable and pleasant. Hope she can help me next year!
Date published: 2022-03-03
Rated 4 out of 5 by from RECOMMENDED I recommend turbotax but I think the price packages can easily trap you to pay more. I did not realize by choosing deluxe I was locked into that price.
Date published: 2022-03-03
Rated 1 out of 5 by from Super not happy!!!! Have created an LLC return twice now. I cannot print 1 of the 3 K1's. Also I did not realize that the program does not file for some states. Have called tech support but the error I get is supposedly computer related ("Exception Processing Message 0xc0000005 - Unexpected parameters"). Except that I can pring all the other forms! Followed steps to fix it, among other steps, I updated windows, re-installed Turbo tax, as mentioned before tried even starting over from scratch building the tax file a second time, and still will not print the same K1! I can print all of the other forms by using the specific forms option and selecting all the forms except the first K1. Why would my computer hone in on 1 specific K1? I have spent more time trying to get a pdf or a print copy than I have preparing the return.
Date published: 2022-03-03
Rated 1 out of 5 by from You guys suck - stop lobbying politicians Stop lobbying politicians and capitalizing off what should be a free and easy process. THE GOVERNMENT ALREADY HAS ALL MY INCOME/TAX INFO - WHY AM I PAYING YOU TO TELL THEM WHAT THEY ALREADY KNOW
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes an unpleasant task almost enjoyable It seems as though TurboTax finds more ways to streamline this burdensome task. The questions make this as simple as answering something simple but the program does SO much more with the information. Filing is a breeze!
Date published: 2022-03-03
Rated 5 out of 5 by from Super Easy To Use Never had my taxes filed faster. Super easy to use and the tax professional was right there to answer any questions.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great! Giving free access to turbo tax for the military is awesome!
Date published: 2022-03-03
Rated 3 out of 5 by from Full service issues Paul did do a great job of communicating and preparing my taxes.y real issue is that, Paul had discussed with me on how I could save money by leaving full service and do my taxes on my own. I was unable to leave full service and it seemed I lost ALL communication with Paul. It is frustrating cause the money I could save would be very helpful. Thank you for your time.
Date published: 2022-03-03
Rated 5 out of 5 by from My favorite place I do my taxes with you guys every year and I absolutely love them
Date published: 2022-03-03
Rated 4 out of 5 by from Good service. Live chat stuff needs work My Live agents weren't great at using the software. Great people just that surprised me.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5504
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from WOW Amanda was very knowledgeable and pleasant. Hope she can help me next year!
Date published: 2022-03-03
Rated 4 out of 5 by from RECOMMENDED I recommend turbotax but I think the price packages can easily trap you to pay more. I did not realize by choosing deluxe I was locked into that price.
Date published: 2022-03-03
Rated 1 out of 5 by from Super not happy!!!! Have created an LLC return twice now. I cannot print 1 of the 3 K1's. Also I did not realize that the program does not file for some states. Have called tech support but the error I get is supposedly computer related ("Exception Processing Message 0xc0000005 - Unexpected parameters"). Except that I can pring all the other forms! Followed steps to fix it, among other steps, I updated windows, re-installed Turbo tax, as mentioned before tried even starting over from scratch building the tax file a second time, and still will not print the same K1! I can print all of the other forms by using the specific forms option and selecting all the forms except the first K1. Why would my computer hone in on 1 specific K1? I have spent more time trying to get a pdf or a print copy than I have preparing the return.
Date published: 2022-03-03
Rated 1 out of 5 by from You guys suck - stop lobbying politicians Stop lobbying politicians and capitalizing off what should be a free and easy process. THE GOVERNMENT ALREADY HAS ALL MY INCOME/TAX INFO - WHY AM I PAYING YOU TO TELL THEM WHAT THEY ALREADY KNOW
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes an unpleasant task almost enjoyable It seems as though TurboTax finds more ways to streamline this burdensome task. The questions make this as simple as answering something simple but the program does SO much more with the information. Filing is a breeze!
Date published: 2022-03-03
Rated 5 out of 5 by from Super Easy To Use Never had my taxes filed faster. Super easy to use and the tax professional was right there to answer any questions.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is great! Giving free access to turbo tax for the military is awesome!
Date published: 2022-03-03
Rated 3 out of 5 by from Full service issues Paul did do a great job of communicating and preparing my taxes.y real issue is that, Paul had discussed with me on how I could save money by leaving full service and do my taxes on my own. I was unable to leave full service and it seemed I lost ALL communication with Paul. It is frustrating cause the money I could save would be very helpful. Thank you for your time.
Date published: 2022-03-03
Rated 5 out of 5 by from My favorite place I do my taxes with you guys every year and I absolutely love them
Date published: 2022-03-03
Rated 4 out of 5 by from Good service. Live chat stuff needs work My Live agents weren't great at using the software. Great people just that surprised me.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5504