TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Have been using Turbo Tax since 1988. Had to do my return twice since I did not have the correct income categories for Live Basic. Make certain you are selecting the version you need based upon your income categories.
Date published: 2021-03-23
Rated 5 out of 5 by from Amazing Service I absolutely loved the live expert walk-through, I engaged with Kammy from West Virginia and she was such a big help. It was so nice having someone there to answer all my questions as I went through each step. She was super helpful in explaining all the details and options for each section
Date published: 2021-03-23
Rated 5 out of 5 by from Amazing !! It was so easy to file with turbotax. It's perfect for the first timers !
Date published: 2021-03-23
Rated 5 out of 5 by from Without Turbo Tax and Melissa we would be lost! Melissa was so great! Happy to help, patient, fun! She actually made taxes FUN!
Date published: 2021-03-23
Rated 2 out of 5 by from My taxes are easier using a stubby pencil Your software fabricated a 1099-R and it took much of my time to find a way to delete the fictional form. Since I have to assemble and add up all all deductions by hand anyway, I may as well write them in on the IRS forms directly and avoid the TurboTax middleman.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome Support is great. system is great. I do not like the Credit karma at the end where you take a picture of your drivers licenses It seems this is part of the refund and you must do this. Please make this more clear. I'm not interested in a credit card. I m sorry I fell for that part. Other than that I would never go back to H&R block or any other service. Turbo tax is the best.
Date published: 2021-03-23
Rated 5 out of 5 by from Fast and User friendly The data entry and compiling the information was excellent. Easiest filing ever.
Date published: 2021-03-23
Rated 5 out of 5 by from awesome I used paid some one to file my tax , but i find turbotax is user friendly.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy and it's free! I've used Turbo Tax every year for over a two decades. It's so simple, a monkey could do it.
Date published: 2021-03-23
Rated 5 out of 5 by from Simple and Straightforward They made getting my rebate so simple. I was worried that I might struggle with trying to file for my 1,800 but their click through menu made the whole process a no-brainer. Highly recommend.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5475
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Have been using Turbo Tax since 1988. Had to do my return twice since I did not have the correct income categories for Live Basic. Make certain you are selecting the version you need based upon your income categories.
Date published: 2021-03-23
Rated 5 out of 5 by from Amazing Service I absolutely loved the live expert walk-through, I engaged with Kammy from West Virginia and she was such a big help. It was so nice having someone there to answer all my questions as I went through each step. She was super helpful in explaining all the details and options for each section
Date published: 2021-03-23
Rated 5 out of 5 by from Amazing !! It was so easy to file with turbotax. It's perfect for the first timers !
Date published: 2021-03-23
Rated 5 out of 5 by from Without Turbo Tax and Melissa we would be lost! Melissa was so great! Happy to help, patient, fun! She actually made taxes FUN!
Date published: 2021-03-23
Rated 2 out of 5 by from My taxes are easier using a stubby pencil Your software fabricated a 1099-R and it took much of my time to find a way to delete the fictional form. Since I have to assemble and add up all all deductions by hand anyway, I may as well write them in on the IRS forms directly and avoid the TurboTax middleman.
Date published: 2021-03-23
Rated 5 out of 5 by from Awesome Support is great. system is great. I do not like the Credit karma at the end where you take a picture of your drivers licenses It seems this is part of the refund and you must do this. Please make this more clear. I'm not interested in a credit card. I m sorry I fell for that part. Other than that I would never go back to H&R block or any other service. Turbo tax is the best.
Date published: 2021-03-23
Rated 5 out of 5 by from Fast and User friendly The data entry and compiling the information was excellent. Easiest filing ever.
Date published: 2021-03-23
Rated 5 out of 5 by from awesome I used paid some one to file my tax , but i find turbotax is user friendly.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy and it's free! I've used Turbo Tax every year for over a two decades. It's so simple, a monkey could do it.
Date published: 2021-03-23
Rated 5 out of 5 by from Simple and Straightforward They made getting my rebate so simple. I was worried that I might struggle with trying to file for my 1,800 but their click through menu made the whole process a no-brainer. Highly recommend.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5475