TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jeff1113 from
Complicated Taxes made Easy
I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by
Bruce80 from
I had a great experience
At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by
Akaay from
It simplifies the process
I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by
Lulumel from
Problematic every year with a line or two
Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by
null from
difficult to fo partnership amending 1065
Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by
sxkk from
Overall works but needs work
General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by
GeorgeK Turbo Tax 92022 from
Poor for not supporting QB 2014
Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by
AndyK413 from
TurboTax is awesome
TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by
QC_new2TT from
Form mode helpful. Interview Q's need improvement
I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by
Kat543 from
TT is pretty darn good, but found a few bugs
Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
All TurboTax® Offerings Reviews - Page 5472
Date published: 2022-09-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jeff1113 from
Complicated Taxes made Easy
I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by
Bruce80 from
I had a great experience
At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by
Akaay from
It simplifies the process
I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by
Lulumel from
Problematic every year with a line or two
Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by
null from
difficult to fo partnership amending 1065
Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by
sxkk from
Overall works but needs work
General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by
GeorgeK Turbo Tax 92022 from
Poor for not supporting QB 2014
Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by
AndyK413 from
TurboTax is awesome
TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by
QC_new2TT from
Form mode helpful. Interview Q's need improvement
I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by
Kat543 from
TT is pretty darn good, but found a few bugs
Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
All TurboTax® Offerings Reviews - Page 5472
Date published: 2022-09-11