TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Complicated Taxes made Easy I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by from It simplifies the process I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by from Problematic every year with a line or two Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by from difficult to fo partnership amending 1065 Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by from Overall works but needs work General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by from Poor for not supporting QB 2014 Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by from Form mode helpful. Interview Q's need improvement I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by from TT is pretty darn good, but found a few bugs Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
Date published: 2022-09-11
All TurboTax® Offerings Reviews - Page 5472
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Complicated Taxes made Easy I had a complicated set of taxes to file this year. I had numerous cryptocurrency trades, cryptocurrency staking income, and multiple K-1 and K-3s. My turbotax expert put me at ease and helped me through it all.
Date published: 2022-09-12
Rated 5 out of 5 by from I had a great experience At every step of the way, I was treated with kindness, respect, and knowledgable guidance.
Date published: 2022-09-12
Rated 5 out of 5 by from It simplifies the process I wouldn't have it any other way! It makes life easier
Date published: 2022-09-12
Rated 1 out of 5 by from Problematic every year with a line or two Every year there are unresolved errors in the system that prevents e-filing. All their updates are not enough it seems.
Date published: 2022-09-12
Rated 2 out of 5 by from difficult to fo partnership amending 1065 Had difficulties with attachments requiring a paper return on LLC rental one on one return and no clear instructions on how to amend another return been using 25 years
Date published: 2022-09-12
Rated 3 out of 5 by from Overall works but needs work General stuff works at a basic level. file attachments like form 8453 did not show up the signed docs, worried how it got e-filed! Even if we claim that s-crop status is elected, TT still asks us to sign and file for s-corp status!
Date published: 2022-09-12
Rated 1 out of 5 by from Poor for not supporting QB 2014 Dissatisfied that you require us to join new QB versions instead of allowing us to either take data and upload through a spreadsheet to Turbo Tax or just letting us upload like we always did prior to 2020.
Date published: 2022-09-11
Rated 5 out of 5 by from TurboTax is awesome TurboTax is awesome. Provides lots of help and examples.
Date published: 2022-09-11
Rated 4 out of 5 by from Form mode helpful. Interview Q's need improvement I just left my CPA was not responsive and got late filing penalties two years in a row. With TT Business I begin to see benefits of doing it on my own. The interview questions can be confusing but I found that going to the forms directly to see where data landed is very helpful. Google what forms are needed and why, too. The final e-filing instruction was not clear enough for me. For example, when they said "signed" the 8453-PE, will they need just my signature (only one page) or do i need to attach the complete 1065 and supporting material file? I didn't find it comfortable to just send my signature without knowing if 1065 would be sent by TT automatically, so I ended up uploading the saved complete 1065/K1 to make sure the material went to IRS. I'll find out in 1-2 days whether the gov will accept my submission.
Date published: 2022-09-11
Rated 4 out of 5 by from TT is pretty darn good, but found a few bugs Found a few bugs with the CD software where TT was asking me to complete sections that didn't pertain to me. I found some answers in the help section and/or google.
Date published: 2022-09-11
All TurboTax® Offerings Reviews - Page 5472