TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was so easy I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Services!! I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is reliable. Turbo Tax is reliable to get your taxes completed.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax awesome All was good, easy to Use, did Not have any questions,can reccomand
Date published: 2022-04-19
Rated 5 out of 5 by from It's so simple to use and complete ligit. It was so easy and great gathering everything I needed to file quickly, easily, and accurately.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is user friendly I have been using Turbo tax for years, it is so user friendly and easy yo use and navigate
Date published: 2022-04-19
Rated 4 out of 5 by from Pretty Good! Easy to use & Expensive! For single trade that gave me less than $30 profit, I had to pay $30 extra in fees :-)
Date published: 2022-04-19
Rated 5 out of 5 by from i love turbo tax i love turbo tax very easy no hangups and wow fast
Date published: 2022-04-19
Rated 4 out of 5 by from I went okay Everything went pretty smooth and it is nice to get the additional help from someone but I am frustrated by hidden fees. Some of the items were confusing but overall I was able to get through it
Date published: 2022-04-19
Rated 5 out of 5 by from amazing Good Experience Over All. Will use again in the future
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5468
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was so easy I was a little scared to do my taxes on my own this year, but I waited last minute. But Turbotax really made the process smoother and simpler.
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Services!! I went on a trip for a month, I started my taxes befor I left to the east coast, without a flight date back. Ended staying longer, I arrived to CA by Saturday night, worked on my taxes on Sunday morning and left to complet after Easter gathering with family. 2021 was a difficult year for taxes too, not as ussual. I finished about deadline date early AM, received a rejected message from Federal and California, first time on my life ussing Turbo Tax. Error was related with the AGI for 2020, By 8:00am I contact TurboTax customer service and I got an agent about 10 minutes wait. She was able to see my screen and went over together, suggested to put Zero instead and refilled. I did it and taxes were accepted. Great experiece with Ernestine.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is reliable. Turbo Tax is reliable to get your taxes completed.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax awesome All was good, easy to Use, did Not have any questions,can reccomand
Date published: 2022-04-19
Rated 5 out of 5 by from It's so simple to use and complete ligit. It was so easy and great gathering everything I needed to file quickly, easily, and accurately.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is user friendly I have been using Turbo tax for years, it is so user friendly and easy yo use and navigate
Date published: 2022-04-19
Rated 4 out of 5 by from Pretty Good! Easy to use & Expensive! For single trade that gave me less than $30 profit, I had to pay $30 extra in fees :-)
Date published: 2022-04-19
Rated 5 out of 5 by from i love turbo tax i love turbo tax very easy no hangups and wow fast
Date published: 2022-04-19
Rated 4 out of 5 by from I went okay Everything went pretty smooth and it is nice to get the additional help from someone but I am frustrated by hidden fees. Some of the items were confusing but overall I was able to get through it
Date published: 2022-04-19
Rated 5 out of 5 by from amazing Good Experience Over All. Will use again in the future
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5468