TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very user friendly Super Helpful and easy.. Very user friendly and would recommend to everyone.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbo Tax is Good.. but they get you at the end with fees.. a fee for Federal, a fee for State & then a fee to us the option that was offered to pay for the service that was labeled free in the very beginning.. ended up being $117.00 in the end. The system is truly easy to use.. here & there Id have to google what exactly a form or credit was & if I qualified.
Date published: 2023-01-28
Rated 1 out of 5 by from Too Expensive My returns used to be free to file, and with a 270 dollar return, TT is now taking almost half of it in fees. I will be using another company next year.
Date published: 2023-01-28
Rated 5 out of 5 by from Where is the Loyality It would be nice to see the loyal ones get a discount on your services
Date published: 2023-01-28
Rated 5 out of 5 by from TURBOTAX great and fast and easy GREAT FOR FIRST TIME PEOPLE
Date published: 2023-01-28
Rated 4 out of 5 by from Not Bad Works ok, but sometimes get stumped when the questions sometimes get a little confusing and hard to get a direct answer to it!
Date published: 2023-01-28
Rated 5 out of 5 by from turbo tax is easy turbo tax is easy to use and you experts you can ask quetions. they take you step by step to get the best refunds you can
Date published: 2023-01-28
Rated 5 out of 5 by from EXCELENT SERVICE FOR OVER 15 YEARS FOR ME EXCELENT SERVICE FOR OVER 15 YEARS FOR ME AND THE HELP, IF I USE IT, IS ALL THE TIME FROM PROFESIONALS THAT ARE VERY HELPFUL.
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes Made Easy Easy to navigate through the screens. Best way to do taxes!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent Way To Do Taxes! Was very easy to use! I have used Turbo Tax for many years. Has not let me down! Asked me questions along the way to make sure I had not forgot any information.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly Super Helpful and easy.. Very user friendly and would recommend to everyone.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbo Tax is Good.. but they get you at the end with fees.. a fee for Federal, a fee for State & then a fee to us the option that was offered to pay for the service that was labeled free in the very beginning.. ended up being $117.00 in the end. The system is truly easy to use.. here & there Id have to google what exactly a form or credit was & if I qualified.
Date published: 2023-01-28
Rated 1 out of 5 by from Too Expensive My returns used to be free to file, and with a 270 dollar return, TT is now taking almost half of it in fees. I will be using another company next year.
Date published: 2023-01-28
Rated 5 out of 5 by from Where is the Loyality It would be nice to see the loyal ones get a discount on your services
Date published: 2023-01-28
Rated 5 out of 5 by from TURBOTAX great and fast and easy GREAT FOR FIRST TIME PEOPLE
Date published: 2023-01-28
Rated 4 out of 5 by from Not Bad Works ok, but sometimes get stumped when the questions sometimes get a little confusing and hard to get a direct answer to it!
Date published: 2023-01-28
Rated 5 out of 5 by from turbo tax is easy turbo tax is easy to use and you experts you can ask quetions. they take you step by step to get the best refunds you can
Date published: 2023-01-28
Rated 5 out of 5 by from EXCELENT SERVICE FOR OVER 15 YEARS FOR ME EXCELENT SERVICE FOR OVER 15 YEARS FOR ME AND THE HELP, IF I USE IT, IS ALL THE TIME FROM PROFESIONALS THAT ARE VERY HELPFUL.
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes Made Easy Easy to navigate through the screens. Best way to do taxes!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent Way To Do Taxes! Was very easy to use! I have used Turbo Tax for many years. Has not let me down! Asked me questions along the way to make sure I had not forgot any information.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 545