TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from EASY I'VE USED TURBO TAX FOR SEVEN YEARS AND NEVER HAD A PROBLEM.
Date published: 2022-02-28
Rated 3 out of 5 by from Be Careful About State Tax I'm a first time state tax filer, so I was really relying on TurboTax to help me the most there. Unfortunately, they let me down and took my money first. In my state, as a first time filer you have to submit by mail. TurboxTax didn't tell me this till after I had already purchased the State Tax package. You would think that if they new this information, that they would say that before I purchased the package or completely stop me from making the purchase since I can't make use of the service. Not consumer-friendly :(
Date published: 2022-02-28
Rated 5 out of 5 by from Very user-friendly and helpful I was surprised to see how much help TurboTax offers through their prompts at the bottom of their pages. You have the option to open as many question boxes until your questions are answered and they give you break downs as well.
Date published: 2022-02-28
Rated 5 out of 5 by from 1st time and enjoy easy to work with me and my wife enjoy the doing our taxes wit turbo tax
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax makes it easy! Great experience using Turbo Tax support, they were very helpful at explaining the steps.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tax Prep~! This is the second year for me using TurboTax since switching from H&R Block, and it continues to impress!
Date published: 2022-02-28
Rated 5 out of 5 by from Makes filing for yourself fun! I have been using TurboTax for the past few years now and so far I never had an issue. I save a lot more money filing myself than having HR block or Jackson Hewitt do it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is just the best. Very straightforward. Easy to find information/clarification on topics that I didn't understand.
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic!!! Turbo Tax was with me all the way! Very easy to file!
Date published: 2022-02-28
Rated 5 out of 5 by from So fast and easy! I always put off filing my taxes because I always owed in the past (alimony receipts, etc.) This year I decided to get it over with early and it was so fast and I was pleasantly surprised to be getting a nice refund!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5427
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY I'VE USED TURBO TAX FOR SEVEN YEARS AND NEVER HAD A PROBLEM.
Date published: 2022-02-28
Rated 3 out of 5 by from Be Careful About State Tax I'm a first time state tax filer, so I was really relying on TurboTax to help me the most there. Unfortunately, they let me down and took my money first. In my state, as a first time filer you have to submit by mail. TurboxTax didn't tell me this till after I had already purchased the State Tax package. You would think that if they new this information, that they would say that before I purchased the package or completely stop me from making the purchase since I can't make use of the service. Not consumer-friendly :(
Date published: 2022-02-28
Rated 5 out of 5 by from Very user-friendly and helpful I was surprised to see how much help TurboTax offers through their prompts at the bottom of their pages. You have the option to open as many question boxes until your questions are answered and they give you break downs as well.
Date published: 2022-02-28
Rated 5 out of 5 by from 1st time and enjoy easy to work with me and my wife enjoy the doing our taxes wit turbo tax
Date published: 2022-02-28
Rated 4 out of 5 by from TurboTax makes it easy! Great experience using Turbo Tax support, they were very helpful at explaining the steps.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Tax Prep~! This is the second year for me using TurboTax since switching from H&R Block, and it continues to impress!
Date published: 2022-02-28
Rated 5 out of 5 by from Makes filing for yourself fun! I have been using TurboTax for the past few years now and so far I never had an issue. I save a lot more money filing myself than having HR block or Jackson Hewitt do it.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is just the best. Very straightforward. Easy to find information/clarification on topics that I didn't understand.
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic!!! Turbo Tax was with me all the way! Very easy to file!
Date published: 2022-02-28
Rated 5 out of 5 by from So fast and easy! I always put off filing my taxes because I always owed in the past (alimony receipts, etc.) This year I decided to get it over with early and it was so fast and I was pleasantly surprised to be getting a nice refund!
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5427