TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from easy easy but didnt realize i needed to direct deposit refund
Date published: 2022-02-28
Rated 4 out of 5 by from Good job with assistance After some trouble I got real help from Jennifer and Michael and was able to e-file!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo is Easy Easy platform to follow, and if you have questions information is just one click away.
Date published: 2022-02-28
Rated 5 out of 5 by from Frank and his team were awesome Frank and his team did a really good job figuring out a capital gains situation I had.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax prep is a little too involved W-2G is confusing. If possible please make it easier to file winnings.
Date published: 2022-02-28
Rated 5 out of 5 by from Great tool for simple returns I have been using turbo tax for over 10 years and I have not been disappointed yet. They are always up to date on all the law changes which helps people like me get educated and informed.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax was a great tax tool to help guide me through filing my taxes on my own
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! Very easy to use. Walk you through each area with additional assistance if needed. I will definitely use Turbotax again.
Date published: 2022-02-28
Rated 5 out of 5 by from Was excellent It was so helpful and did a great job walking me through the process
Date published: 2022-02-28
Rated 1 out of 5 by from Lies Got charged $78 to file my taxes because of a $6 tax credit. That is a scam. Price advertised was free, then $39 (which was a discount off the usual $59 supposedly), then the price doubled to $78 for whatever reason. I lost close to $100 for a single $6 credit. The product itself is not user friendly at all. They give you forms without proper instruction and won't let you move on with the form, but also wont tell you what is needed to correct.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from easy easy but didnt realize i needed to direct deposit refund
Date published: 2022-02-28
Rated 4 out of 5 by from Good job with assistance After some trouble I got real help from Jennifer and Michael and was able to e-file!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo is Easy Easy platform to follow, and if you have questions information is just one click away.
Date published: 2022-02-28
Rated 5 out of 5 by from Frank and his team were awesome Frank and his team did a really good job figuring out a capital gains situation I had.
Date published: 2022-02-28
Rated 4 out of 5 by from Tax prep is a little too involved W-2G is confusing. If possible please make it easier to file winnings.
Date published: 2022-02-28
Rated 5 out of 5 by from Great tool for simple returns I have been using turbo tax for over 10 years and I have not been disappointed yet. They are always up to date on all the law changes which helps people like me get educated and informed.
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is awesome turbo tax was a great tax tool to help guide me through filing my taxes on my own
Date published: 2022-02-28
Rated 5 out of 5 by from Great product! Very easy to use. Walk you through each area with additional assistance if needed. I will definitely use Turbotax again.
Date published: 2022-02-28
Rated 5 out of 5 by from Was excellent It was so helpful and did a great job walking me through the process
Date published: 2022-02-28
Rated 1 out of 5 by from Lies Got charged $78 to file my taxes because of a $6 tax credit. That is a scam. Price advertised was free, then $39 (which was a discount off the usual $59 supposedly), then the price doubled to $78 for whatever reason. I lost close to $100 for a single $6 credit. The product itself is not user friendly at all. They give you forms without proper instruction and won't let you move on with the form, but also wont tell you what is needed to correct.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5425