TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from 5 years strong I would get audited and thrown into prison if I had to do this by myself. Thanks TurboTax for letting me be free.
Date published: 2023-01-20
Rated 5 out of 5 by from turboTax is awesome have had nothing but the best from them for four years
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is GREAT Very easy to use. Straight forward. Everything you need to know is right there. Any questions that you have can be answered by one of the live experts. Would recommend 10 out of 10 before using a CPA.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is a life saver I absolutely love turbo tax I have used it the past 5 years and I will continue to use it
Date published: 2023-01-20
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX WAS GREAT TO ME AND I WILL USE THEM FOR ALL MY TAX NEEDS
Date published: 2023-01-20
Rated 3 out of 5 by from TurboTax is okay. Not too impressed. I paid for an agent to do my taxes, got told they would call in 5 minutes, days later now and still no agent. So I did it myself but STILL GOT CHARGED FOR THE AGENT. I'm not happy.
Date published: 2023-01-20
Rated 5 out of 5 by from Always so user friendly. No need to use an accountant if you just follow the rules. Thanks so much
Date published: 2023-01-20
Rated 5 out of 5 by from EXCELLENT I have been with Turbo since the start of my employment history and I never left.
Date published: 2023-01-20
Rated 1 out of 5 by from Can't complete state return! This has got to be the worst version of turbo tax I have ever used. Cannot complete my state return due to informing me that form 8034-CR version not available yet. I don't even use this form for filing. I went back to review both Federal and State returns to see if I entered something wrong and I didn't.....so getting this error message is upsetting!
Date published: 2023-01-20
Rated 5 out of 5 by from very simple, easy to understand very simple. and it has where you can look up a thing if you dont understand it
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 years strong I would get audited and thrown into prison if I had to do this by myself. Thanks TurboTax for letting me be free.
Date published: 2023-01-20
Rated 5 out of 5 by from turboTax is awesome have had nothing but the best from them for four years
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo Tax is GREAT Very easy to use. Straight forward. Everything you need to know is right there. Any questions that you have can be answered by one of the live experts. Would recommend 10 out of 10 before using a CPA.
Date published: 2023-01-20
Rated 5 out of 5 by from Turbo tax is a life saver I absolutely love turbo tax I have used it the past 5 years and I will continue to use it
Date published: 2023-01-20
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX WAS GREAT TO ME AND I WILL USE THEM FOR ALL MY TAX NEEDS
Date published: 2023-01-20
Rated 3 out of 5 by from TurboTax is okay. Not too impressed. I paid for an agent to do my taxes, got told they would call in 5 minutes, days later now and still no agent. So I did it myself but STILL GOT CHARGED FOR THE AGENT. I'm not happy.
Date published: 2023-01-20
Rated 5 out of 5 by from Always so user friendly. No need to use an accountant if you just follow the rules. Thanks so much
Date published: 2023-01-20
Rated 5 out of 5 by from EXCELLENT I have been with Turbo since the start of my employment history and I never left.
Date published: 2023-01-20
Rated 1 out of 5 by from Can't complete state return! This has got to be the worst version of turbo tax I have ever used. Cannot complete my state return due to informing me that form 8034-CR version not available yet. I don't even use this form for filing. I went back to review both Federal and State returns to see if I entered something wrong and I didn't.....so getting this error message is upsetting!
Date published: 2023-01-20
Rated 5 out of 5 by from very simple, easy to understand very simple. and it has where you can look up a thing if you dont understand it
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5422