TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Display settings Issue This year there seems to be a problem with Turbotax installation Process, in that the SW will freeze up when attempting to initialize the SW. I worked around this problem by altering my display settings over and over again until the process was complete. Once the SW was installed, it worked fine with no Issues. It should be noted that I ran into this problem again whenever the SW went to Intuit to pay for something (like e-filing Fees); it would freeze, I would change the display settings and it would complete the step, then it would freeze again and I would change the display setting and it would complete the step, then it would freeze again and i would change the display setting and it would advance one more step, etc... It did not seem to matter what I changed the display settings to, just that I changed them. it was tedious, but it worked
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use I love using Turbo Tax. It was a very simple process.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax was Super Easy It was great and super easy the only thing I have to comment is that in the end there was an extra $40 coming out for a charge to simply take the money out of my federal return to pay the state as well as the 50 for Turbo Tax Deluxe. Which I dont remember aggreeing to this but by the end I wasnt to worried and just accepted it anyways...
Date published: 2021-03-24
Rated 5 out of 5 by from I enjoyed my experience with Turbo Tax. I have used Turbo Tax for several years now. I have enjoyed the experience and will most likely use it again next year.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is a beast! It was great. It was great. It was great. Turbotax forever.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent tax preparation experience!!!! Very easy to use just overall experience excellent.
Date published: 2021-03-24
Rated 5 out of 5 by from HELPFULL They help you while on the phone...step by step process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome!!! very simple and easy to use. Excellent step by step instructions allowing ease of use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS GREAT It allowed me to complete my tax return myself. It was great.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Intuitive and simple... I used turbotax last year and this year was just as simple even though I had just bought a house. Thank you Turbo Tax!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Display settings Issue This year there seems to be a problem with Turbotax installation Process, in that the SW will freeze up when attempting to initialize the SW. I worked around this problem by altering my display settings over and over again until the process was complete. Once the SW was installed, it worked fine with no Issues. It should be noted that I ran into this problem again whenever the SW went to Intuit to pay for something (like e-filing Fees); it would freeze, I would change the display settings and it would complete the step, then it would freeze again and I would change the display setting and it would complete the step, then it would freeze again and i would change the display setting and it would advance one more step, etc... It did not seem to matter what I changed the display settings to, just that I changed them. it was tedious, but it worked
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use I love using Turbo Tax. It was a very simple process.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax was Super Easy It was great and super easy the only thing I have to comment is that in the end there was an extra $40 coming out for a charge to simply take the money out of my federal return to pay the state as well as the 50 for Turbo Tax Deluxe. Which I dont remember aggreeing to this but by the end I wasnt to worried and just accepted it anyways...
Date published: 2021-03-24
Rated 5 out of 5 by from I enjoyed my experience with Turbo Tax. I have used Turbo Tax for several years now. I have enjoyed the experience and will most likely use it again next year.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbotax is a beast! It was great. It was great. It was great. Turbotax forever.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent tax preparation experience!!!! Very easy to use just overall experience excellent.
Date published: 2021-03-24
Rated 5 out of 5 by from HELPFULL They help you while on the phone...step by step process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome!!! very simple and easy to use. Excellent step by step instructions allowing ease of use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX IS GREAT It allowed me to complete my tax return myself. It was great.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy Intuitive and simple... I used turbotax last year and this year was just as simple even though I had just bought a house. Thank you Turbo Tax!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5422