TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from EASY FILING LOVE THAT THEY WALK YOU THRU THE TAX FORMS STEP BY STEP - VERY EASY TO USE WITH A NUMBER OF USEFUL TIPS AND INFO
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is an excellent program I have used Turbo Tax for several years and it is very easy to use. If I didn't know the information needed, the program has prompts to guide you. I highly recommend it.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax took me step by step through all forms and even deductions I never would have known!! Fantastic !!
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo tax is a life saver You we're everything I needed to accomplish a difficult task.
Date published: 2022-10-17
Rated 4 out of 5 by from Very online support Very clear an easy way of doing my taxes. It also keeps your history for future reference.
Date published: 2022-10-17
Rated 3 out of 5 by from Not very friendly I've used Turbo Tax for many years and this year's version is so cumbersome, I may look for another program next year. I've been doing taxes for family and friends for 20+ years and have always used Turbo Tax which allowed me to just fill in the forms. This year, I have to do schedules and let the program populate the info into the form. It's time consuming and harder to check to make sure it's correct. It also will not let you override certain items which will cause you not to be able to e-file for free. Not worth the money...
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax: The best online tax package ever. Turbo Tax has not failed me to date. I'm always waiting to the last minute to get my taxes completed and Turbo Tax has been my life support and rescued me every time. The instructions on how to used the screens is excellent and the pop-up windows if you need to get more information are very helpful. I've tried other applications but they don't measure up to Turbo Tax.
Date published: 2022-10-17
Rated 5 out of 5 by from Great experience with TT this year! Easy to use! I love how the software self-checks and applies updates whenever I open TurboTax, provides piece of mind that I'm using the latest-greatest. Easy to navigate and find where I want to go. The review feature provides additional piece of mind, and alerts you to any inconsistencies or opportunities to save money.
Date published: 2022-10-17
Rated 5 out of 5 by from Done Thank god it wasn’t so hard…just stressful. The step by step process made it self explanatory.
Date published: 2022-10-17
Rated 4 out of 5 by from Fairly user friendly but charges hidden fees The interface is clean and fairly easy to use. Takes most of the calculations and work out of preparing. The fee for e-filing state taxes seems excessive. Also, it is unpleasant to discover only at time of filing that a supplemental fee of $74 will be required.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 5414
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY FILING LOVE THAT THEY WALK YOU THRU THE TAX FORMS STEP BY STEP - VERY EASY TO USE WITH A NUMBER OF USEFUL TIPS AND INFO
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is an excellent program I have used Turbo Tax for several years and it is very easy to use. If I didn't know the information needed, the program has prompts to guide you. I highly recommend it.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax took me step by step through all forms and even deductions I never would have known!! Fantastic !!
Date published: 2022-10-17
Rated 4 out of 5 by from Turbo tax is a life saver You we're everything I needed to accomplish a difficult task.
Date published: 2022-10-17
Rated 4 out of 5 by from Very online support Very clear an easy way of doing my taxes. It also keeps your history for future reference.
Date published: 2022-10-17
Rated 3 out of 5 by from Not very friendly I've used Turbo Tax for many years and this year's version is so cumbersome, I may look for another program next year. I've been doing taxes for family and friends for 20+ years and have always used Turbo Tax which allowed me to just fill in the forms. This year, I have to do schedules and let the program populate the info into the form. It's time consuming and harder to check to make sure it's correct. It also will not let you override certain items which will cause you not to be able to e-file for free. Not worth the money...
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax: The best online tax package ever. Turbo Tax has not failed me to date. I'm always waiting to the last minute to get my taxes completed and Turbo Tax has been my life support and rescued me every time. The instructions on how to used the screens is excellent and the pop-up windows if you need to get more information are very helpful. I've tried other applications but they don't measure up to Turbo Tax.
Date published: 2022-10-17
Rated 5 out of 5 by from Great experience with TT this year! Easy to use! I love how the software self-checks and applies updates whenever I open TurboTax, provides piece of mind that I'm using the latest-greatest. Easy to navigate and find where I want to go. The review feature provides additional piece of mind, and alerts you to any inconsistencies or opportunities to save money.
Date published: 2022-10-17
Rated 5 out of 5 by from Done Thank god it wasn’t so hard…just stressful. The step by step process made it self explanatory.
Date published: 2022-10-17
Rated 4 out of 5 by from Fairly user friendly but charges hidden fees The interface is clean and fairly easy to use. Takes most of the calculations and work out of preparing. The fee for e-filing state taxes seems excessive. Also, it is unpleasant to discover only at time of filing that a supplemental fee of $74 will be required.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 5414