TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from I had more problems this year. Complicated I just had too many complicated issues with mortgage questions regarding the figures that needed to be entered. The instructions could have been a lot better, more clear. Example, I did not realize the amounts for a certain total asked for had to be divided between my wife and I in our separate boxes. A note explaining this would have been helpful and made my task a lot shorter and less frustrating than it was. Unless Things like this are in place for that very purpose. It did cause me to have to purchase the upgrade for assistance.
Date published: 2022-04-17
Rated 5 out of 5 by from Cool to work with Very easy to use not to complicated and help is always here
Date published: 2022-04-17
Rated 4 out of 5 by from Good Job TurboTax Team! I very much value working with TurboTax for another year. Tax Experts do a great job. However, as a feedback, I believe the system should be able to pull ESPPs 1099-B forms issued under employees sub-accounts under employers accounts. I catched this by calling, but some may not.
Date published: 2022-04-17
Rated 5 out of 5 by from EASY Always simple, good service. Instructions are clear, and design is intuitive.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Very accessible and very easy to complete very quickly.
Date published: 2022-04-17
Rated 4 out of 5 by from mostly good if u deduct the payment for turbotax from your tax deducation...they charge more! Sleezy...But the software and experience is quality otherwise.
Date published: 2022-04-17
Rated 5 out of 5 by from Works Great Always easy and helpful even the explanation boxes
Date published: 2022-04-17
Rated 5 out of 5 by from Best way to file taxes It is so Easy to file with Turbo Tax, convenient, great price.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy easy to complete, steps you through everything. !!! But this review was a pain! I will use Turbo Tax again but I will not do the review
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy, did it since 2016 will never go to any other tax preparer.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I had more problems this year. Complicated I just had too many complicated issues with mortgage questions regarding the figures that needed to be entered. The instructions could have been a lot better, more clear. Example, I did not realize the amounts for a certain total asked for had to be divided between my wife and I in our separate boxes. A note explaining this would have been helpful and made my task a lot shorter and less frustrating than it was. Unless Things like this are in place for that very purpose. It did cause me to have to purchase the upgrade for assistance.
Date published: 2022-04-17
Rated 5 out of 5 by from Cool to work with Very easy to use not to complicated and help is always here
Date published: 2022-04-17
Rated 4 out of 5 by from Good Job TurboTax Team! I very much value working with TurboTax for another year. Tax Experts do a great job. However, as a feedback, I believe the system should be able to pull ESPPs 1099-B forms issued under employees sub-accounts under employers accounts. I catched this by calling, but some may not.
Date published: 2022-04-17
Rated 5 out of 5 by from EASY Always simple, good service. Instructions are clear, and design is intuitive.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Great Very accessible and very easy to complete very quickly.
Date published: 2022-04-17
Rated 4 out of 5 by from mostly good if u deduct the payment for turbotax from your tax deducation...they charge more! Sleezy...But the software and experience is quality otherwise.
Date published: 2022-04-17
Rated 5 out of 5 by from Works Great Always easy and helpful even the explanation boxes
Date published: 2022-04-17
Rated 5 out of 5 by from Best way to file taxes It is so Easy to file with Turbo Tax, convenient, great price.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy easy to complete, steps you through everything. !!! But this review was a pain! I will use Turbo Tax again but I will not do the review
Date published: 2022-04-17
Rated 5 out of 5 by from Easy Easy, did it since 2016 will never go to any other tax preparer.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5407