TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
grluna from
I had more problems this year. Complicated
I just had too many complicated issues with mortgage questions regarding the figures that needed to be entered. The instructions could have been a lot better, more clear. Example, I did not realize the amounts for a certain total asked for had to be divided between my wife and I in our separate boxes. A note explaining this would have been helpful and made my task a lot shorter and less frustrating than it was. Unless Things like this are in place for that very purpose. It did cause me to have to purchase the upgrade for assistance.
Date published: 2022-04-17
Rated 5 out of 5 by
Kyle965 from
Cool to work with
Very easy to use not to complicated and help is always here
Date published: 2022-04-17
Rated 4 out of 5 by
Boris XXII from
Good Job TurboTax Team!
I very much value working with TurboTax for another year. Tax Experts do a great job. However, as a feedback, I believe the system should be able to pull ESPPs 1099-B forms issued under employees sub-accounts under employers accounts. I catched this by calling, but some may not.
Date published: 2022-04-17
Rated 5 out of 5 by
kjmo56 from
EASY
Always simple, good service. Instructions are clear, and design is intuitive.
Date published: 2022-04-17
Rated 5 out of 5 by
Tapdawg from
Turbo Tax is Great
Very accessible and very easy to complete very quickly.
Date published: 2022-04-17
Rated 4 out of 5 by
notmetehe from
mostly good
if u deduct the payment for turbotax from your tax deducation...they charge more! Sleezy...But the software and experience is quality otherwise.
Date published: 2022-04-17
Rated 5 out of 5 by
dlt4 from
Works Great
Always easy and helpful even the explanation boxes
Date published: 2022-04-17
Rated 5 out of 5 by
laurerano from
Best way to file taxes
It is so Easy to file with Turbo Tax, convenient, great price.
Date published: 2022-04-17
Rated 5 out of 5 by
it was easy1111 from
Easy
easy to complete, steps you through everything. !!! But this review was a pain! I will use Turbo Tax again but I will not do the review
Date published: 2022-04-17
Rated 5 out of 5 by
DeeSweety from
Easy
Easy, did it since 2016 will never go to any other tax preparer.
All TurboTax® Offerings Reviews - Page 5407
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
grluna from
I had more problems this year. Complicated
I just had too many complicated issues with mortgage questions regarding the figures that needed to be entered. The instructions could have been a lot better, more clear. Example, I did not realize the amounts for a certain total asked for had to be divided between my wife and I in our separate boxes. A note explaining this would have been helpful and made my task a lot shorter and less frustrating than it was. Unless Things like this are in place for that very purpose. It did cause me to have to purchase the upgrade for assistance.
Date published: 2022-04-17
Rated 5 out of 5 by
Kyle965 from
Cool to work with
Very easy to use not to complicated and help is always here
Date published: 2022-04-17
Rated 4 out of 5 by
Boris XXII from
Good Job TurboTax Team!
I very much value working with TurboTax for another year. Tax Experts do a great job. However, as a feedback, I believe the system should be able to pull ESPPs 1099-B forms issued under employees sub-accounts under employers accounts. I catched this by calling, but some may not.
Date published: 2022-04-17
Rated 5 out of 5 by
kjmo56 from
EASY
Always simple, good service. Instructions are clear, and design is intuitive.
Date published: 2022-04-17
Rated 5 out of 5 by
Tapdawg from
Turbo Tax is Great
Very accessible and very easy to complete very quickly.
Date published: 2022-04-17
Rated 4 out of 5 by
notmetehe from
mostly good
if u deduct the payment for turbotax from your tax deducation...they charge more! Sleezy...But the software and experience is quality otherwise.
Date published: 2022-04-17
Rated 5 out of 5 by
dlt4 from
Works Great
Always easy and helpful even the explanation boxes
Date published: 2022-04-17
Rated 5 out of 5 by
laurerano from
Best way to file taxes
It is so Easy to file with Turbo Tax, convenient, great price.
Date published: 2022-04-17
Rated 5 out of 5 by
it was easy1111 from
Easy
easy to complete, steps you through everything. !!! But this review was a pain! I will use Turbo Tax again but I will not do the review
Date published: 2022-04-17
Rated 5 out of 5 by
DeeSweety from
Easy
Easy, did it since 2016 will never go to any other tax preparer.
All TurboTax® Offerings Reviews - Page 5407
Date published: 2022-04-17