TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from As a young adult! As a young adult without much tax experience and who doesn’t have a trusted family accountant, this service really made my life easier. The service is a bit pricey but still well worth avoiding the headache of trying to find someone you can trust. My love expert Sylvia was very helpful, communicative, and explained things that I had questions on gracefully. It also seems like I got more money back than I ever have before because she was actually going through and inquiring about tax exemptions and such that I normally wouldn’t have done. My state return came back in one week and I’m now just waiting on federal! Such a quick and easy process.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax was fast and accurate Dana was incredible. Prepared and filed difficult return fast and accurately
Date published: 2021-03-24
Rated 1 out of 5 by from This for That I have been using this service for years, so imagine my surprise when I was informed that I had to pay $195 to receive a tax credit of $120. Those two do not match and in fact an additional $75 was taken from my refund due to that.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick, easy, & stress free. The tax expert I was matched with made filing a breeze!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is great It was so simple and the expert help was great! I would recommend it to anyone.
Date published: 2021-03-24
Rated 5 out of 5 by from great job Had started return in Feb. Waited to see what happened to COVID related unemployment to finalize return. Turbo Tax updated their program quickly. Happy with results.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome !! So easy..uploaded my documents ..live human actually called me to go over everything... Rep was amazing . thanks for making life so much easier
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesome Turbo was very helpful I just hope to get my money soon.
Date published: 2021-03-24
Rated 5 out of 5 by from Wonderful experience I had a very good experience with TurboTax. I feel like my tax preparer was extremely thorough with my return and really kept me apprised every step of the way. Everything was handled quickly and efficiently.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax is very easy to use and provided comprehensive information as you go along. I have use Turbo Tax for many years with confidence and I will continue to use and recommend.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5407
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from As a young adult! As a young adult without much tax experience and who doesn’t have a trusted family accountant, this service really made my life easier. The service is a bit pricey but still well worth avoiding the headache of trying to find someone you can trust. My love expert Sylvia was very helpful, communicative, and explained things that I had questions on gracefully. It also seems like I got more money back than I ever have before because she was actually going through and inquiring about tax exemptions and such that I normally wouldn’t have done. My state return came back in one week and I’m now just waiting on federal! Such a quick and easy process.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax was fast and accurate Dana was incredible. Prepared and filed difficult return fast and accurately
Date published: 2021-03-24
Rated 1 out of 5 by from This for That I have been using this service for years, so imagine my surprise when I was informed that I had to pay $195 to receive a tax credit of $120. Those two do not match and in fact an additional $75 was taken from my refund due to that.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick, easy, & stress free. The tax expert I was matched with made filing a breeze!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is great It was so simple and the expert help was great! I would recommend it to anyone.
Date published: 2021-03-24
Rated 5 out of 5 by from great job Had started return in Feb. Waited to see what happened to COVID related unemployment to finalize return. Turbo Tax updated their program quickly. Happy with results.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome !! So easy..uploaded my documents ..live human actually called me to go over everything... Rep was amazing . thanks for making life so much easier
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is awesome Turbo was very helpful I just hope to get my money soon.
Date published: 2021-03-24
Rated 5 out of 5 by from Wonderful experience I had a very good experience with TurboTax. I feel like my tax preparer was extremely thorough with my return and really kept me apprised every step of the way. Everything was handled quickly and efficiently.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is very easy to use Turbo Tax is very easy to use and provided comprehensive information as you go along. I have use Turbo Tax for many years with confidence and I will continue to use and recommend.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5407