TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from awesome my experience was great. the time it took to finish was quick and easy.
Date published: 2022-04-20
Rated 5 out of 5 by from Trust Tax Returns I prepared 2 Complex Trusts with Capital Gains and Loss Carryforwards from prior years and carryforwards, allocations to beneficiaries and a Special Needs Trust using efile and direct debit payments without any issues. Also, several S-Corporations - great product that fit my filing needs.
Date published: 2022-04-20
Rated 5 out of 5 by from Excellent I'm very satisfied, because this service is always guiding me to the wright directions.
Date published: 2022-04-20
Rated 2 out of 5 by from Turbo Tax PC download is horrible PC Download version kept freezing up. Required multiple hard resets. Would not let me purchase state nor let me e-file.
Date published: 2022-04-20
Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5406
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome my experience was great. the time it took to finish was quick and easy.
Date published: 2022-04-20
Rated 5 out of 5 by from Trust Tax Returns I prepared 2 Complex Trusts with Capital Gains and Loss Carryforwards from prior years and carryforwards, allocations to beneficiaries and a Special Needs Trust using efile and direct debit payments without any issues. Also, several S-Corporations - great product that fit my filing needs.
Date published: 2022-04-20
Rated 5 out of 5 by from Excellent I'm very satisfied, because this service is always guiding me to the wright directions.
Date published: 2022-04-20
Rated 2 out of 5 by from Turbo Tax PC download is horrible PC Download version kept freezing up. Required multiple hard resets. Would not let me purchase state nor let me e-file.
Date published: 2022-04-20
Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 5406