TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from MY SEVENTH YEAR OFSUCESSFUL FILLING MY PREVIOUS YEARS WERE ALL SUCESSFUL AND PROBLEM FREE . THIS YEAR INITIALLY , I HAD SOME PROBLEMS , FOR THE FIRST TIMES IT SEEMS LIKE THE WAS NOT TRACKING MY ENTRIES CORRECTLY , HOWEVER , AFTER QUESTIONING MY CALCULTED RESULTS BECAUSE OF MISSING RETURN INFO ON TWO OF MY DEPENDANT CHILDREN , I DECIDED TO USE THE RECOMENDED ASSISTED VERSION THE NEXT DAY AND BE ASSISTED BY A EXPERT , WHO FOUND THAT NONE OF MY CHILDREN HAD BEEN LISTED AS QUALIFIED , EVEN AFTER FOUR OF THE FIVE WERE REVIEWED , THE END RESULT WAS MY REFUND CHANGED FROM APPROX . 3775.00 TO 9271.00 , IT HELPS TO HAVE EXPERT BACKING YOU UP !!! ALSO , THANKS ALSO FOR HIS PATIENCE , AND GENUINE CONCERNS SHOWN ........ANOTHER SUCESSFUL YEAR SALVAGED . I HIGHLY RECOMMEND
Date published: 2023-01-22
Rated 5 out of 5 by from Awesome and easy Smooth easy no problem no headachevery enjoyable go
Date published: 2023-01-22
Rated 5 out of 5 by from Quick and easy Very quick and easy to understand, will definitely use TurboTax again.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo is Amazing Last year my daughter helped me with my tax returns using Turbo Tax but this year I did by myself and the process was so easy and the support I received from their experts was amazing Thank you Turbo Tax
Date published: 2023-01-22
Rated 5 out of 5 by from Fast and easy Took less time then expected. Will use TurboTax every year.
Date published: 2023-01-22
Rated 2 out of 5 by from Fair I had to chat with 2 agents and then get on phone with an agent to submit
Date published: 2023-01-22
Rated 5 out of 5 by from Turbotax is great I never had a bad experience with Turbotax they have always help me with filing my taxes if u ask me I would remend anybody to use Turbotax
Date published: 2023-01-22
Rated 5 out of 5 by from GREAT SOFTWARE, EASY AND TRANSPARENT LOVE TURBOTAX, I HAVE BEEN USING IT FOR NEARLY 10 YEARS, SINCE I WAS 19 OR 20 AND ITS ALWAYS GUARANTED ME A RETURN WELL OVER A GRAND FOR MY PERSONAL SITUATION. ALWAYS HAPPY COMES TAX BECUASE OF THE EASE REWARDS.
Date published: 2023-01-22
Rated 5 out of 5 by from Well educated after going through the process. I have been able to help others with tax write-offs because of reading all the questions. I like learning the latest updates, and their explanations of how they work and how they affect me. Whether the information pertains to me now, or in the future, I love being informed. Having a human being available to ask questions is the best. I Love Turbo Tax.
Date published: 2023-01-22
Rated 4 out of 5 by from Great easy to use app Awesome app I just wish they were a little more up front about there fees I use the basic deluxe wish is $39 to file but at the end of ur finalization they hit me for $78 wich isnt bad but could mention what I'm getting hit with
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 5397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MY SEVENTH YEAR OFSUCESSFUL FILLING MY PREVIOUS YEARS WERE ALL SUCESSFUL AND PROBLEM FREE . THIS YEAR INITIALLY , I HAD SOME PROBLEMS , FOR THE FIRST TIMES IT SEEMS LIKE THE WAS NOT TRACKING MY ENTRIES CORRECTLY , HOWEVER , AFTER QUESTIONING MY CALCULTED RESULTS BECAUSE OF MISSING RETURN INFO ON TWO OF MY DEPENDANT CHILDREN , I DECIDED TO USE THE RECOMENDED ASSISTED VERSION THE NEXT DAY AND BE ASSISTED BY A EXPERT , WHO FOUND THAT NONE OF MY CHILDREN HAD BEEN LISTED AS QUALIFIED , EVEN AFTER FOUR OF THE FIVE WERE REVIEWED , THE END RESULT WAS MY REFUND CHANGED FROM APPROX . 3775.00 TO 9271.00 , IT HELPS TO HAVE EXPERT BACKING YOU UP !!! ALSO , THANKS ALSO FOR HIS PATIENCE , AND GENUINE CONCERNS SHOWN ........ANOTHER SUCESSFUL YEAR SALVAGED . I HIGHLY RECOMMEND
Date published: 2023-01-22
Rated 5 out of 5 by from Awesome and easy Smooth easy no problem no headachevery enjoyable go
Date published: 2023-01-22
Rated 5 out of 5 by from Quick and easy Very quick and easy to understand, will definitely use TurboTax again.
Date published: 2023-01-22
Rated 5 out of 5 by from Turbo is Amazing Last year my daughter helped me with my tax returns using Turbo Tax but this year I did by myself and the process was so easy and the support I received from their experts was amazing Thank you Turbo Tax
Date published: 2023-01-22
Rated 5 out of 5 by from Fast and easy Took less time then expected. Will use TurboTax every year.
Date published: 2023-01-22
Rated 2 out of 5 by from Fair I had to chat with 2 agents and then get on phone with an agent to submit
Date published: 2023-01-22
Rated 5 out of 5 by from Turbotax is great I never had a bad experience with Turbotax they have always help me with filing my taxes if u ask me I would remend anybody to use Turbotax
Date published: 2023-01-22
Rated 5 out of 5 by from GREAT SOFTWARE, EASY AND TRANSPARENT LOVE TURBOTAX, I HAVE BEEN USING IT FOR NEARLY 10 YEARS, SINCE I WAS 19 OR 20 AND ITS ALWAYS GUARANTED ME A RETURN WELL OVER A GRAND FOR MY PERSONAL SITUATION. ALWAYS HAPPY COMES TAX BECUASE OF THE EASE REWARDS.
Date published: 2023-01-22
Rated 5 out of 5 by from Well educated after going through the process. I have been able to help others with tax write-offs because of reading all the questions. I like learning the latest updates, and their explanations of how they work and how they affect me. Whether the information pertains to me now, or in the future, I love being informed. Having a human being available to ask questions is the best. I Love Turbo Tax.
Date published: 2023-01-22
Rated 4 out of 5 by from Great easy to use app Awesome app I just wish they were a little more up front about there fees I use the basic deluxe wish is $39 to file but at the end of ur finalization they hit me for $78 wich isnt bad but could mention what I'm getting hit with
Date published: 2023-01-22
All TurboTax® Offerings Reviews - Page 5397