TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
PAULSWING from
MY SEVENTH YEAR OFSUCESSFUL FILLING
MY PREVIOUS YEARS WERE ALL SUCESSFUL AND PROBLEM FREE . THIS YEAR INITIALLY , I HAD SOME PROBLEMS , FOR THE FIRST TIMES IT SEEMS LIKE THE WAS NOT TRACKING MY ENTRIES CORRECTLY , HOWEVER , AFTER QUESTIONING MY CALCULTED RESULTS BECAUSE OF MISSING RETURN INFO ON TWO OF MY DEPENDANT CHILDREN , I DECIDED TO USE THE RECOMENDED ASSISTED VERSION THE NEXT DAY AND BE ASSISTED BY A EXPERT , WHO FOUND THAT NONE OF MY CHILDREN HAD BEEN LISTED AS QUALIFIED , EVEN AFTER FOUR OF THE FIVE WERE REVIEWED , THE END RESULT WAS MY REFUND CHANGED FROM APPROX . 3775.00 TO 9271.00 , IT HELPS TO HAVE EXPERT BACKING YOU UP !!! ALSO , THANKS ALSO FOR HIS PATIENCE , AND GENUINE CONCERNS SHOWN ........ANOTHER SUCESSFUL YEAR SALVAGED . I HIGHLY RECOMMEND
Date published: 2023-01-22
Rated 5 out of 5 by
Scout1982 from
Awesome and easy
Smooth easy no problem no headachevery enjoyable go
Date published: 2023-01-22
Rated 5 out of 5 by
Hman99 from
Quick and easy
Very quick and easy to understand, will definitely use TurboTax again.
Date published: 2023-01-22
Rated 5 out of 5 by
Oldlady57 from
Turbo is Amazing
Last year my daughter helped me with my tax returns using Turbo Tax but this year I did by myself and the process was so easy and the support I received from their experts was amazing Thank you Turbo Tax
Date published: 2023-01-22
Rated 5 out of 5 by
Rangerj096 from
Fast and easy
Took less time then expected. Will use TurboTax every year.
Date published: 2023-01-22
Rated 2 out of 5 by
BBJudy from
Fair
I had to chat with 2 agents and then get on phone with an agent to submit
Date published: 2023-01-22
Rated 5 out of 5 by
null from
Turbotax is great
I never had a bad experience with Turbotax they have always help me with filing my taxes if u ask me I would remend anybody to use Turbotax
Date published: 2023-01-22
Rated 5 out of 5 by
CHIEF CONNOR from
GREAT SOFTWARE, EASY AND TRANSPARENT
LOVE TURBOTAX, I HAVE BEEN USING IT FOR NEARLY 10 YEARS, SINCE I WAS 19 OR 20 AND ITS ALWAYS GUARANTED ME A RETURN WELL OVER A GRAND FOR MY PERSONAL SITUATION. ALWAYS HAPPY COMES TAX BECUASE OF THE EASE REWARDS.
Date published: 2023-01-22
Rated 5 out of 5 by
BettySue023 from
Well educated after going through the process.
I have been able to help others with tax write-offs because of reading all the questions. I like learning the latest updates, and their explanations of how they work and how they affect me. Whether the information pertains to me now, or in the future, I love being informed. Having a human being available to ask questions is the best. I Love Turbo Tax.
Date published: 2023-01-22
Rated 4 out of 5 by
Motolife2489 from
Great easy to use app
Awesome app I just wish they were a little more up front about there fees I use the basic deluxe wish is $39 to file but at the end of ur finalization they hit me for $78 wich isnt bad but could mention what I'm getting hit with
All TurboTax® Offerings Reviews - Page 5397
Date published: 2023-01-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
PAULSWING from
MY SEVENTH YEAR OFSUCESSFUL FILLING
MY PREVIOUS YEARS WERE ALL SUCESSFUL AND PROBLEM FREE . THIS YEAR INITIALLY , I HAD SOME PROBLEMS , FOR THE FIRST TIMES IT SEEMS LIKE THE WAS NOT TRACKING MY ENTRIES CORRECTLY , HOWEVER , AFTER QUESTIONING MY CALCULTED RESULTS BECAUSE OF MISSING RETURN INFO ON TWO OF MY DEPENDANT CHILDREN , I DECIDED TO USE THE RECOMENDED ASSISTED VERSION THE NEXT DAY AND BE ASSISTED BY A EXPERT , WHO FOUND THAT NONE OF MY CHILDREN HAD BEEN LISTED AS QUALIFIED , EVEN AFTER FOUR OF THE FIVE WERE REVIEWED , THE END RESULT WAS MY REFUND CHANGED FROM APPROX . 3775.00 TO 9271.00 , IT HELPS TO HAVE EXPERT BACKING YOU UP !!! ALSO , THANKS ALSO FOR HIS PATIENCE , AND GENUINE CONCERNS SHOWN ........ANOTHER SUCESSFUL YEAR SALVAGED . I HIGHLY RECOMMEND
Date published: 2023-01-22
Rated 5 out of 5 by
Scout1982 from
Awesome and easy
Smooth easy no problem no headachevery enjoyable go
Date published: 2023-01-22
Rated 5 out of 5 by
Hman99 from
Quick and easy
Very quick and easy to understand, will definitely use TurboTax again.
Date published: 2023-01-22
Rated 5 out of 5 by
Oldlady57 from
Turbo is Amazing
Last year my daughter helped me with my tax returns using Turbo Tax but this year I did by myself and the process was so easy and the support I received from their experts was amazing Thank you Turbo Tax
Date published: 2023-01-22
Rated 5 out of 5 by
Rangerj096 from
Fast and easy
Took less time then expected. Will use TurboTax every year.
Date published: 2023-01-22
Rated 2 out of 5 by
BBJudy from
Fair
I had to chat with 2 agents and then get on phone with an agent to submit
Date published: 2023-01-22
Rated 5 out of 5 by
null from
Turbotax is great
I never had a bad experience with Turbotax they have always help me with filing my taxes if u ask me I would remend anybody to use Turbotax
Date published: 2023-01-22
Rated 5 out of 5 by
CHIEF CONNOR from
GREAT SOFTWARE, EASY AND TRANSPARENT
LOVE TURBOTAX, I HAVE BEEN USING IT FOR NEARLY 10 YEARS, SINCE I WAS 19 OR 20 AND ITS ALWAYS GUARANTED ME A RETURN WELL OVER A GRAND FOR MY PERSONAL SITUATION. ALWAYS HAPPY COMES TAX BECUASE OF THE EASE REWARDS.
Date published: 2023-01-22
Rated 5 out of 5 by
BettySue023 from
Well educated after going through the process.
I have been able to help others with tax write-offs because of reading all the questions. I like learning the latest updates, and their explanations of how they work and how they affect me. Whether the information pertains to me now, or in the future, I love being informed. Having a human being available to ask questions is the best. I Love Turbo Tax.
Date published: 2023-01-22
Rated 4 out of 5 by
Motolife2489 from
Great easy to use app
Awesome app I just wish they were a little more up front about there fees I use the basic deluxe wish is $39 to file but at the end of ur finalization they hit me for $78 wich isnt bad but could mention what I'm getting hit with
All TurboTax® Offerings Reviews - Page 5397
Date published: 2023-01-22