TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
121Esch from
As easy as 123
Tax pro did amazing knew all my questions! Will recommend
Date published: 2023-01-26
Rated 5 out of 5 by
Jrhaddie from
Best Tax Company
Always do our taxes with Turbo! Always will because they are fast and very helpful.
Date published: 2023-01-26
Rated 3 out of 5 by
d3ik3n from
It used to be better
To me it used to be better. What I mean by that is it used to be cheaper then going to someone that did taxes, since you are doing them yourself. Also, I used to feel more confident when I submitted my taxes then I do now. Now I feel shakey and less confident and Im getting charged more doing the taxes myself then someone who does taxes here in my town. So next year I'll be doing that.
Date published: 2023-01-26
Rated 3 out of 5 by
RRHMCH from
TurboTax filing options are deceptive
It felt as if the program was set up for the user to select the option of having a return sent through a 3rd party bank for a fee. I found it very aggravating and not clearly described from the beginning. I had to work backwards to figure out how to e-file with the IRS rather than using this 3rd party for a $39 fee. I will reconsider using TurboTax in the future.
Date published: 2023-01-26
Rated 5 out of 5 by
TishaWG from
simple
The process is simple and easy to use. Answering the questions is like having a conversation.
Date published: 2023-01-26
Rated 5 out of 5 by
Ale Somoza from
Easy to use
Easy to use with help available if needed. I would recommend it.
Date published: 2023-01-26
Rated 5 out of 5 by
THE BADDEST CHICK from
FAST ACCURATE AND EASY
I LOVE TURBO TAX. HAVE BEEN USING THEM FOR OVER 15 YEARS
Date published: 2023-01-26
Rated 4 out of 5 by
KyHanson from
Great and fast
Can use an update on refund options and could be a little cheaper
Date published: 2023-01-26
Rated 4 out of 5 by
Blundells66 from
Quick and easy
Very easy to use. We've used this form of filing for 4yrs now.
Date published: 2023-01-26
Rated 5 out of 5 by
Mellsintuition2 from
taxes
It was easy to file, I usually use a tax accountant because I have no idea what to do. They give step by step guidance .
All TurboTax® Offerings Reviews - Page 5395
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
121Esch from
As easy as 123
Tax pro did amazing knew all my questions! Will recommend
Date published: 2023-01-26
Rated 5 out of 5 by
Jrhaddie from
Best Tax Company
Always do our taxes with Turbo! Always will because they are fast and very helpful.
Date published: 2023-01-26
Rated 3 out of 5 by
d3ik3n from
It used to be better
To me it used to be better. What I mean by that is it used to be cheaper then going to someone that did taxes, since you are doing them yourself. Also, I used to feel more confident when I submitted my taxes then I do now. Now I feel shakey and less confident and Im getting charged more doing the taxes myself then someone who does taxes here in my town. So next year I'll be doing that.
Date published: 2023-01-26
Rated 3 out of 5 by
RRHMCH from
TurboTax filing options are deceptive
It felt as if the program was set up for the user to select the option of having a return sent through a 3rd party bank for a fee. I found it very aggravating and not clearly described from the beginning. I had to work backwards to figure out how to e-file with the IRS rather than using this 3rd party for a $39 fee. I will reconsider using TurboTax in the future.
Date published: 2023-01-26
Rated 5 out of 5 by
TishaWG from
simple
The process is simple and easy to use. Answering the questions is like having a conversation.
Date published: 2023-01-26
Rated 5 out of 5 by
Ale Somoza from
Easy to use
Easy to use with help available if needed. I would recommend it.
Date published: 2023-01-26
Rated 5 out of 5 by
THE BADDEST CHICK from
FAST ACCURATE AND EASY
I LOVE TURBO TAX. HAVE BEEN USING THEM FOR OVER 15 YEARS
Date published: 2023-01-26
Rated 4 out of 5 by
KyHanson from
Great and fast
Can use an update on refund options and could be a little cheaper
Date published: 2023-01-26
Rated 4 out of 5 by
Blundells66 from
Quick and easy
Very easy to use. We've used this form of filing for 4yrs now.
Date published: 2023-01-26
Rated 5 out of 5 by
Mellsintuition2 from
taxes
It was easy to file, I usually use a tax accountant because I have no idea what to do. They give step by step guidance .
All TurboTax® Offerings Reviews - Page 5395
Date published: 2023-01-26