TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from As easy as 123 Tax pro did amazing knew all my questions! Will recommend
Date published: 2023-01-26
Rated 5 out of 5 by from Best Tax Company Always do our taxes with Turbo! Always will because they are fast and very helpful.
Date published: 2023-01-26
Rated 3 out of 5 by from It used to be better To me it used to be better. What I mean by that is it used to be cheaper then going to someone that did taxes, since you are doing them yourself. Also, I used to feel more confident when I submitted my taxes then I do now. Now I feel shakey and less confident and Im getting charged more doing the taxes myself then someone who does taxes here in my town. So next year I'll be doing that.
Date published: 2023-01-26
Rated 3 out of 5 by from TurboTax filing options are deceptive It felt as if the program was set up for the user to select the option of having a return sent through a 3rd party bank for a fee. I found it very aggravating and not clearly described from the beginning. I had to work backwards to figure out how to e-file with the IRS rather than using this 3rd party for a $39 fee. I will reconsider using TurboTax in the future.
Date published: 2023-01-26
Rated 5 out of 5 by from simple The process is simple and easy to use. Answering the questions is like having a conversation.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy to use Easy to use with help available if needed. I would recommend it.
Date published: 2023-01-26
Rated 5 out of 5 by from FAST ACCURATE AND EASY I LOVE TURBO TAX. HAVE BEEN USING THEM FOR OVER 15 YEARS
Date published: 2023-01-26
Rated 4 out of 5 by from Great and fast Can use an update on refund options and could be a little cheaper
Date published: 2023-01-26
Rated 4 out of 5 by from Quick and easy Very easy to use. We've used this form of filing for 4yrs now.
Date published: 2023-01-26
Rated 5 out of 5 by from taxes It was easy to file, I usually use a tax accountant because I have no idea what to do. They give step by step guidance .
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from As easy as 123 Tax pro did amazing knew all my questions! Will recommend
Date published: 2023-01-26
Rated 5 out of 5 by from Best Tax Company Always do our taxes with Turbo! Always will because they are fast and very helpful.
Date published: 2023-01-26
Rated 3 out of 5 by from It used to be better To me it used to be better. What I mean by that is it used to be cheaper then going to someone that did taxes, since you are doing them yourself. Also, I used to feel more confident when I submitted my taxes then I do now. Now I feel shakey and less confident and Im getting charged more doing the taxes myself then someone who does taxes here in my town. So next year I'll be doing that.
Date published: 2023-01-26
Rated 3 out of 5 by from TurboTax filing options are deceptive It felt as if the program was set up for the user to select the option of having a return sent through a 3rd party bank for a fee. I found it very aggravating and not clearly described from the beginning. I had to work backwards to figure out how to e-file with the IRS rather than using this 3rd party for a $39 fee. I will reconsider using TurboTax in the future.
Date published: 2023-01-26
Rated 5 out of 5 by from simple The process is simple and easy to use. Answering the questions is like having a conversation.
Date published: 2023-01-26
Rated 5 out of 5 by from Easy to use Easy to use with help available if needed. I would recommend it.
Date published: 2023-01-26
Rated 5 out of 5 by from FAST ACCURATE AND EASY I LOVE TURBO TAX. HAVE BEEN USING THEM FOR OVER 15 YEARS
Date published: 2023-01-26
Rated 4 out of 5 by from Great and fast Can use an update on refund options and could be a little cheaper
Date published: 2023-01-26
Rated 4 out of 5 by from Quick and easy Very easy to use. We've used this form of filing for 4yrs now.
Date published: 2023-01-26
Rated 5 out of 5 by from taxes It was easy to file, I usually use a tax accountant because I have no idea what to do. They give step by step guidance .
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 5395