TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is straight forward and easy to use for m My TurboTax expert was Sherry. Very professional, efficient, and friendly. Made me feel at ease and helped solve my issue. Thank you very much, Sherry.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use easy to use, and answered all my questions. highly recommend for younger folk
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is super useful and helpful I felt like it was helpful and it's great for people that are just starting
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Thank you for asking. No, we are sorry, we did not do live chat
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo Tax product well below par Dealt with approximately 5 people in orde to get it right.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is straight forward and easy to use for m My TurboTax expert was Sherry. Very professional, efficient, and friendly. Made me feel at ease and helped solve my issue. Thank you very much, Sherry.
Date published: 2021-03-24
Rated 5 out of 5 by from easy to use easy to use, and answered all my questions. highly recommend for younger folk
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax is super useful and helpful I felt like it was helpful and it's great for people that are just starting
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Thank you for asking. No, we are sorry, we did not do live chat
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo Tax product well below par Dealt with approximately 5 people in orde to get it right.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5382