TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from excellent EASY TO DO. NOT HARD AT ALL. STEP BY STEP DIRESCTIONS'
Date published: 2023-01-20
Rated 5 out of 5 by from Fast and easy. Very reliable. So quick and easy. been using TurboTax for years! And will use it for years to come.
Date published: 2023-01-20
Rated 5 out of 5 by from I LOVE TURBO TAX Easy, step by step instruction, explains items if you don't understand, very easy to use. I have used the last five years. Love it! Won't use anything else.
Date published: 2023-01-20
Rated 5 out of 5 by from turbotax is quick, easy to navigate and handy turbotax is quick, easy to navigate and always a helpful hand
Date published: 2023-01-20
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for 9 years now. I love how it imports my info and the ease in using it. It is very thorough with each aspect of the steps needed and I have never had a problem with it. I recommend this highly to anyone who wants their taxes done quickly and efficiently.
Date published: 2023-01-20
Rated 5 out of 5 by from Fast and easy It's fast and easy. Been using TurboTax for 5 years never had any problem
Date published: 2023-01-20
Rated 2 out of 5 by from difficult to correct errors the experience was almost good. I made a mistake and was unable to speak to a customer service rep and did want to submit tax forms with this error and a feel this error affected my finally return estimate.
Date published: 2023-01-20
Rated 5 out of 5 by from Paid a little more and got much more back! 6th year using TurboTax and this time I paid for the additional tax expert support. Paying the addition $49 ended up helping me discover 1) I was filing the HSA portion of my taxes wrong and 2) after correcting it and filling out the additional savings I ended up getting $1200 more back! WOW is all I can say. Thank you Oveta!
Date published: 2023-01-20
Rated 2 out of 5 by from Fast and easy filing It's always quick and easy to file with TurboTax going on my forth year
Date published: 2023-01-20
Rated 3 out of 5 by from 2023 it's all on me Wish chat was available from beginning to end. Was hoping to get credit for other things related to child care and home repair for the renter.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent EASY TO DO. NOT HARD AT ALL. STEP BY STEP DIRESCTIONS'
Date published: 2023-01-20
Rated 5 out of 5 by from Fast and easy. Very reliable. So quick and easy. been using TurboTax for years! And will use it for years to come.
Date published: 2023-01-20
Rated 5 out of 5 by from I LOVE TURBO TAX Easy, step by step instruction, explains items if you don't understand, very easy to use. I have used the last five years. Love it! Won't use anything else.
Date published: 2023-01-20
Rated 5 out of 5 by from turbotax is quick, easy to navigate and handy turbotax is quick, easy to navigate and always a helpful hand
Date published: 2023-01-20
Rated 5 out of 5 by from Love Turbo Tax I have been using Turbo Tax for 9 years now. I love how it imports my info and the ease in using it. It is very thorough with each aspect of the steps needed and I have never had a problem with it. I recommend this highly to anyone who wants their taxes done quickly and efficiently.
Date published: 2023-01-20
Rated 5 out of 5 by from Fast and easy It's fast and easy. Been using TurboTax for 5 years never had any problem
Date published: 2023-01-20
Rated 2 out of 5 by from difficult to correct errors the experience was almost good. I made a mistake and was unable to speak to a customer service rep and did want to submit tax forms with this error and a feel this error affected my finally return estimate.
Date published: 2023-01-20
Rated 5 out of 5 by from Paid a little more and got much more back! 6th year using TurboTax and this time I paid for the additional tax expert support. Paying the addition $49 ended up helping me discover 1) I was filing the HSA portion of my taxes wrong and 2) after correcting it and filling out the additional savings I ended up getting $1200 more back! WOW is all I can say. Thank you Oveta!
Date published: 2023-01-20
Rated 2 out of 5 by from Fast and easy filing It's always quick and easy to file with TurboTax going on my forth year
Date published: 2023-01-20
Rated 3 out of 5 by from 2023 it's all on me Wish chat was available from beginning to end. Was hoping to get credit for other things related to child care and home repair for the renter.
Date published: 2023-01-20
All TurboTax® Offerings Reviews - Page 5382