TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Dependable I’ve used TurboTax for over five years now and it’s always taken all the steps needed. I’m secure in my filings and even if I paid for an upgrade, it’ll tell me if I needed at the end and allow me to take it off.
Date published: 2021-03-24
Rated 5 out of 5 by from AWESOME IT WAS EASEY this is first time with no help from my Dad.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax has a few problems Tell us that the pen given has to be the one used in the last e-filing - in this case 2019; The process for down loading the CD is not friendly....keeps telling you to drag again.
Date published: 2021-03-24
Rated 5 out of 5 by from First time user , awesome I struggled being a first timer an couldn’t find my 2019 but with with y’all help I got it.
Date published: 2021-03-24
Rated 3 out of 5 by from difficulties seems my PW is incorrect. My memory perhaps. I go on, get a text with a code, put the code in, then I'm asked to answer a lot of questions. (so far so good), I do that, then all of those very difficult numbers and letters pop up all arranged so as to be impossible to read, somehow get them correct, submit with the code. The message is that I've submitted too many times. WHAAAAAAAAAAT !....what a convuluted system. Still not able to access my TurboTax account. Sheesh...
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax is great Print set up difficult, other than that Turbo tax is great!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service I switched from H&R Block and saved a lot of money.
Date published: 2021-03-24
Rated 5 out of 5 by from AWESOME PROGRAM Great experience with Live Chat, answered all questions easy to understand
Date published: 2021-03-24
Rated 5 out of 5 by from Great No need for help. Very easy to use. Did it this way last few years.
Date published: 2021-03-24
Rated 4 out of 5 by from Very convenient and stress free !! I really enjoy using Turbo Tax and would recommend it to anyone !!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Dependable I’ve used TurboTax for over five years now and it’s always taken all the steps needed. I’m secure in my filings and even if I paid for an upgrade, it’ll tell me if I needed at the end and allow me to take it off.
Date published: 2021-03-24
Rated 5 out of 5 by from AWESOME IT WAS EASEY this is first time with no help from my Dad.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax has a few problems Tell us that the pen given has to be the one used in the last e-filing - in this case 2019; The process for down loading the CD is not friendly....keeps telling you to drag again.
Date published: 2021-03-24
Rated 5 out of 5 by from First time user , awesome I struggled being a first timer an couldn’t find my 2019 but with with y’all help I got it.
Date published: 2021-03-24
Rated 3 out of 5 by from difficulties seems my PW is incorrect. My memory perhaps. I go on, get a text with a code, put the code in, then I'm asked to answer a lot of questions. (so far so good), I do that, then all of those very difficult numbers and letters pop up all arranged so as to be impossible to read, somehow get them correct, submit with the code. The message is that I've submitted too many times. WHAAAAAAAAAAT !....what a convuluted system. Still not able to access my TurboTax account. Sheesh...
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo Tax is great Print set up difficult, other than that Turbo tax is great!
Date published: 2021-03-24
Rated 5 out of 5 by from Great Service I switched from H&R Block and saved a lot of money.
Date published: 2021-03-24
Rated 5 out of 5 by from AWESOME PROGRAM Great experience with Live Chat, answered all questions easy to understand
Date published: 2021-03-24
Rated 5 out of 5 by from Great No need for help. Very easy to use. Did it this way last few years.
Date published: 2021-03-24
Rated 4 out of 5 by from Very convenient and stress free !! I really enjoy using Turbo Tax and would recommend it to anyone !!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5345