TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from So Easy! It's super user-friendly... There is help if you need it and they have so many tools and tips for you to understand the tax filing process.
Date published: 2022-03-05
Rated 4 out of 5 by from Turbo Tax Is Fine Except the Final Review - a Mess I was doing fine until I reached the final review for the federal form. I did use the function of rolling the information from my banks directly into Turbo Tax. I don't know what I would do without this function, but I guess it didn't get everything completely filled in. The description of what was missing in the final review was VERY vague. I had no idea which of my many bank tax statements to review. The only clue I had was that the missing numbers were Exempt Interest Dividends, so I had to go back to the beginning, and it took way too much time for me to try to get the correct numbers in the correct places. None of the relevant line numbers on my statement matched the ones in this section on Turbo Tax. Thank goodness there were descriptions, too. It took lots of time to figure out what numbers were missing, and I am still not completely sure I got the correct information on the correct lines. My "corrections" didn't seem to make any big difference in the final results (checked my print versions at the end), and when I was finally allowed to continue, I finished the whole process so that I could get on with my life!
Date published: 2022-03-05
Rated 4 out of 5 by from Answer to a 2020 wrong being right for 2021 I wasn't sure about going back to do my taxes again after 12 years of having them done professionally but a mistake was made on my taxes last year. I had to amend them and I'm still waiting to get my refund from Federal. I paid the business to file my taxes wrong and after a year I'm still waiting for my return. I figured if I did it wrong it was OK. I've heard good remarks about Turbo Tax so I tried them for the 1st time. It took me longer than I had hoped but I had to input all my information in. I feel confident that the next time I'll be able to complete the dreaded task quicker. Easy to follow directions too.
Date published: 2022-03-05
Rated 1 out of 5 by from Integrate this into TurboTax Online It's behind stupid (but oh so the way things are with Intuit) that I literally had to download virtualization software to install Windows to install TurboTax Business.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax Never Disappoints Been using TurboTax for yrs! Never disappointed. I always get a helping hand.
Date published: 2022-03-05
Rated 5 out of 5 by from Luv Turbo Tax It was a great experience an will tell all my friends to use them
Date published: 2022-03-05
Rated 5 out of 5 by from Thumbs up for Turbo Tax Once again I've been able to navigate through the program without much trouble. Good Job
Date published: 2022-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALL AGENTS EWERE EASY TO WORK WITH AND VERY KNOWLEDGEABLE
Date published: 2022-03-05
Rated 4 out of 5 by from Pretty Good Everything was as easy as usual but this time one section it kept making me review and wouldn't let me file. I eventually called the support number, and it took two minutes to fix the issue which wasn't anything bc I had already done exactly what I needed to do.
Date published: 2022-03-05
Rated 4 out of 5 by from less friendly was less user friendly for federal this year than prior. did not walk through the process very well and missed some needs
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5336
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy! It's super user-friendly... There is help if you need it and they have so many tools and tips for you to understand the tax filing process.
Date published: 2022-03-05
Rated 4 out of 5 by from Turbo Tax Is Fine Except the Final Review - a Mess I was doing fine until I reached the final review for the federal form. I did use the function of rolling the information from my banks directly into Turbo Tax. I don't know what I would do without this function, but I guess it didn't get everything completely filled in. The description of what was missing in the final review was VERY vague. I had no idea which of my many bank tax statements to review. The only clue I had was that the missing numbers were Exempt Interest Dividends, so I had to go back to the beginning, and it took way too much time for me to try to get the correct numbers in the correct places. None of the relevant line numbers on my statement matched the ones in this section on Turbo Tax. Thank goodness there were descriptions, too. It took lots of time to figure out what numbers were missing, and I am still not completely sure I got the correct information on the correct lines. My "corrections" didn't seem to make any big difference in the final results (checked my print versions at the end), and when I was finally allowed to continue, I finished the whole process so that I could get on with my life!
Date published: 2022-03-05
Rated 4 out of 5 by from Answer to a 2020 wrong being right for 2021 I wasn't sure about going back to do my taxes again after 12 years of having them done professionally but a mistake was made on my taxes last year. I had to amend them and I'm still waiting to get my refund from Federal. I paid the business to file my taxes wrong and after a year I'm still waiting for my return. I figured if I did it wrong it was OK. I've heard good remarks about Turbo Tax so I tried them for the 1st time. It took me longer than I had hoped but I had to input all my information in. I feel confident that the next time I'll be able to complete the dreaded task quicker. Easy to follow directions too.
Date published: 2022-03-05
Rated 1 out of 5 by from Integrate this into TurboTax Online It's behind stupid (but oh so the way things are with Intuit) that I literally had to download virtualization software to install Windows to install TurboTax Business.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax Never Disappoints Been using TurboTax for yrs! Never disappointed. I always get a helping hand.
Date published: 2022-03-05
Rated 5 out of 5 by from Luv Turbo Tax It was a great experience an will tell all my friends to use them
Date published: 2022-03-05
Rated 5 out of 5 by from Thumbs up for Turbo Tax Once again I've been able to navigate through the program without much trouble. Good Job
Date published: 2022-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME ALL AGENTS EWERE EASY TO WORK WITH AND VERY KNOWLEDGEABLE
Date published: 2022-03-05
Rated 4 out of 5 by from Pretty Good Everything was as easy as usual but this time one section it kept making me review and wouldn't let me file. I eventually called the support number, and it took two minutes to fix the issue which wasn't anything bc I had already done exactly what I needed to do.
Date published: 2022-03-05
Rated 4 out of 5 by from less friendly was less user friendly for federal this year than prior. did not walk through the process very well and missed some needs
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5336