TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Rated 5 out of 5 by
Jeremy Here from
TurboTax, Seemless and Responsive
My tax preparation agent (Megan) was extremely professional, helpful, and courteous. She responded to all my questions in a timely manner. She explained by return in detail and understood the nuances of my employment situation (clergy). I am very pleased and appreciate the pleasant experience with TurboTax full service.
Date published: 2022-03-01
Rated 1 out of 5 by
MichaelPR1987 from
disapointed
I was so disappointed i had to pay for something i didn't want. For the past 2 years i didn't have to pay but i was forced to pay for plus.I wasn't given an option if i wanted to or not it said i had to. I'll not file with turbotax next year.
Date published: 2022-03-01
Rated 2 out of 5 by
A concern Citizen from
They are out for your money
They have the option to get an expert an they'll tell you is optional but once you chose that they make it almost imposible to go back to do it yourself.
Date published: 2022-03-01
Rated 4 out of 5 by
quizzical Barbara from
Mostly wonderful, but...
They didn't let me print out my returns.....Just kept me waiting and waiting and waiting and never did print them out. I got blank pages. Yes, my printer works fine.
Date published: 2022-03-01
Rated 5 out of 5 by
Beggy7 from
TurboTax Quick and Easy
I love being able to do my taxes online at home. It's quick and easy and they ask all the questions so there's no way you can miss anything. I just wish it was lellslsl expensive. I only had one deduction and it put me into the Premier status, which cost more. Im on a fixed income so it was costly. Other than that, I love it. My refund is direct deposited so I don't have to get out and go to the bank or risk someone stealing my check from my mailbox.
Date published: 2022-03-01
Rated 5 out of 5 by
Edwin Guasp from
Turbotax is excellent!
It is easy to work with and taxes are done quickly.
Date published: 2022-03-01
Rated 5 out of 5 by
joortiz22 from
Simple
i just answered simple questions and there's not much chance of messing up
Date published: 2022-03-01
Rated 4 out of 5 by
Cougar09 from
Mr Coolidge
Easy to use for the most part. Refund cost is misleading. What looks like a $25 fee appears to be $40 after docs are signed.
Date published: 2022-03-01
Rated 5 out of 5 by
PM40059 from
Easy tax returns
Walks you through everything. Just follow the steps. Highly recommend.
Date published: 2022-03-01
Rated 1 out of 5 by
FredMarine from
Support Charges
I was charged 56 dollars for support when it was an error in turbo tax that prompted the call. Been a customer for 30 years but thinking about canceling. North Carolina errors are all over the internet but they billed me instead. Your better than that.
All TurboTax® Offerings Reviews - Page 5334
Date published: 2022-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Jeremy Here from
TurboTax, Seemless and Responsive
My tax preparation agent (Megan) was extremely professional, helpful, and courteous. She responded to all my questions in a timely manner. She explained by return in detail and understood the nuances of my employment situation (clergy). I am very pleased and appreciate the pleasant experience with TurboTax full service.
Date published: 2022-03-01
Rated 1 out of 5 by
MichaelPR1987 from
disapointed
I was so disappointed i had to pay for something i didn't want. For the past 2 years i didn't have to pay but i was forced to pay for plus.I wasn't given an option if i wanted to or not it said i had to. I'll not file with turbotax next year.
Date published: 2022-03-01
Rated 2 out of 5 by
A concern Citizen from
They are out for your money
They have the option to get an expert an they'll tell you is optional but once you chose that they make it almost imposible to go back to do it yourself.
Date published: 2022-03-01
Rated 4 out of 5 by
quizzical Barbara from
Mostly wonderful, but...
They didn't let me print out my returns.....Just kept me waiting and waiting and waiting and never did print them out. I got blank pages. Yes, my printer works fine.
Date published: 2022-03-01
Rated 5 out of 5 by
Beggy7 from
TurboTax Quick and Easy
I love being able to do my taxes online at home. It's quick and easy and they ask all the questions so there's no way you can miss anything. I just wish it was lellslsl expensive. I only had one deduction and it put me into the Premier status, which cost more. Im on a fixed income so it was costly. Other than that, I love it. My refund is direct deposited so I don't have to get out and go to the bank or risk someone stealing my check from my mailbox.
Date published: 2022-03-01
Rated 5 out of 5 by
Edwin Guasp from
Turbotax is excellent!
It is easy to work with and taxes are done quickly.
Date published: 2022-03-01
Rated 5 out of 5 by
joortiz22 from
Simple
i just answered simple questions and there's not much chance of messing up
Date published: 2022-03-01
Rated 4 out of 5 by
Cougar09 from
Mr Coolidge
Easy to use for the most part. Refund cost is misleading. What looks like a $25 fee appears to be $40 after docs are signed.
Date published: 2022-03-01
Rated 5 out of 5 by
PM40059 from
Easy tax returns
Walks you through everything. Just follow the steps. Highly recommend.
Date published: 2022-03-01
Rated 1 out of 5 by
FredMarine from
Support Charges
I was charged 56 dollars for support when it was an error in turbo tax that prompted the call. Been a customer for 30 years but thinking about canceling. North Carolina errors are all over the internet but they billed me instead. Your better than that.
All TurboTax® Offerings Reviews - Page 5334
Date published: 2022-03-01