TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Works very well Turbo Tax works well, remembers and imports data from the previous year, retains a familiar format allowing easy data entry., and lets me save PDF copies of the returns. I've a few ongoing quibbles which seem to persist. Firstly, I've sold all my limited partnershipsyears ago, yet T-T continues to nag me for Schedule K entries, will not take no for an answer, and brings it up over and over. Secondly, it is easy for me to print and mail in my State return, but T-T makes me do this in a round-about way, as if nobody would want to do this. Third, I would e-file my State taxes but for the extra fee, which should be bundled with T-T in the first place.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome - I love this tool I have been using Turbo Tax for over 25 years. The product is very user friendly with very easy to follow instructions to guide you thru.
Date published: 2022-04-16
Rated 1 out of 5 by from After eight years, this might be my last This year, the deluxe version was appropriate for me, so that's what I selected. Two hours later, I get to the end and it is billing me for premier. No where did it ask me to upgrade. The only option is for me to hit the 'clear and restart' button and start over, hoping this doesn't happen again. Just an awful experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Easy and the help was great. Easy and the help was great.
Date published: 2022-04-16
Rated 4 out of 5 by from Stress made easy! My experience was quick and easy. It's our 7th year using Turbo Tax Online and I'll very happy with this service. The pricing could be better, but I don't regret using the service.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Really Helps You Turbo Tax really helps walk you through completing your taxes. It is full of definitions and helpful information as you proceed through your documents. I did have to use some assistance at the end and Regina was quite courteous and helpful for me and my situation!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is thorough Started at 4:00 PM and ended at 6:15 but they want me to say more or I will be unable to escape this screen so I will fool the computer and just type a lot of words and Voila I will escape .
Date published: 2022-04-16
Rated 5 out of 5 by from Saved in a bunch! Awesome step by step. Really helped me save a lot of money.
Date published: 2022-04-16
Rated 5 out of 5 by from Elbert is awesome! I have been using Turbo Tax for a long time but this year I have a few different areas of my life I needed to address for 2021. Elbert walked me through the tax return and assisted me with my tax return.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy on the eyes, simple process! The widgets gave for a clean, neat look that way easy to understand and walked you through it effortlessly. As someone with high-anxiety, TurboTax helped a ton.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5328
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Works very well Turbo Tax works well, remembers and imports data from the previous year, retains a familiar format allowing easy data entry., and lets me save PDF copies of the returns. I've a few ongoing quibbles which seem to persist. Firstly, I've sold all my limited partnershipsyears ago, yet T-T continues to nag me for Schedule K entries, will not take no for an answer, and brings it up over and over. Secondly, it is easy for me to print and mail in my State return, but T-T makes me do this in a round-about way, as if nobody would want to do this. Third, I would e-file my State taxes but for the extra fee, which should be bundled with T-T in the first place.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome - I love this tool I have been using Turbo Tax for over 25 years. The product is very user friendly with very easy to follow instructions to guide you thru.
Date published: 2022-04-16
Rated 1 out of 5 by from After eight years, this might be my last This year, the deluxe version was appropriate for me, so that's what I selected. Two hours later, I get to the end and it is billing me for premier. No where did it ask me to upgrade. The only option is for me to hit the 'clear and restart' button and start over, hoping this doesn't happen again. Just an awful experience.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Easy and the help was great. Easy and the help was great.
Date published: 2022-04-16
Rated 4 out of 5 by from Stress made easy! My experience was quick and easy. It's our 7th year using Turbo Tax Online and I'll very happy with this service. The pricing could be better, but I don't regret using the service.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Really Helps You Turbo Tax really helps walk you through completing your taxes. It is full of definitions and helpful information as you proceed through your documents. I did have to use some assistance at the end and Regina was quite courteous and helpful for me and my situation!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax is thorough Started at 4:00 PM and ended at 6:15 but they want me to say more or I will be unable to escape this screen so I will fool the computer and just type a lot of words and Voila I will escape .
Date published: 2022-04-16
Rated 5 out of 5 by from Saved in a bunch! Awesome step by step. Really helped me save a lot of money.
Date published: 2022-04-16
Rated 5 out of 5 by from Elbert is awesome! I have been using Turbo Tax for a long time but this year I have a few different areas of my life I needed to address for 2021. Elbert walked me through the tax return and assisted me with my tax return.
Date published: 2022-04-16
Rated 4 out of 5 by from Easy on the eyes, simple process! The widgets gave for a clean, neat look that way easy to understand and walked you through it effortlessly. As someone with high-anxiety, TurboTax helped a ton.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5328