TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Terrible for Stock Options Form 6781 was difficult to find in search. Option sales have a cost basis of $0, so the software "thinks" this is in error and kicks out every option sale for mandatory review even though it is reported correctly by Schwab. Slow TT servers and this software deficiency cost me two hours of time.
Date published: 2022-03-03
Rated 5 out of 5 by from easy peasy hopefully didnt make any mistakes but easy to use if you have everything in front
Date published: 2022-03-03
Rated 3 out of 5 by from Still confusing The help screens do not give enough information in laymen's terms. Depreciation calculations confusing.
Date published: 2022-03-03
Rated 5 out of 5 by from AWESOME GREAT SERVICE will tell others to use this service
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo is great Service and communication was great! Would be using this next year.
Date published: 2022-03-03
Rated 5 out of 5 by from EASY AND PRACTICAL THIS IS A GOOD PROGRAM FOR SELF TAX PREPERATION. I have used Turbo Tax for several years without any problems.
Date published: 2022-03-03
Rated 3 out of 5 by from TurboTax, a necessary evil. I remember doing my taxes on paper. This is better. Like a filling is better than a root canal.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax easy Turbo tax is quick and easy to access. If you have used it before it keeps your information and all you have to do is enter in the new information for the year.
Date published: 2022-03-03
Rated 5 out of 5 by from Great service Being a first time user of Turbotax, I found it easier than I expected.
Date published: 2022-03-03
Rated 3 out of 5 by from Used to be great I keep trying to figure out why I can't remove the "Live" deluxe selection, every year the product increases in price when it used to be free to file. Easy to get through the prompts and you can ask questions.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5278
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible for Stock Options Form 6781 was difficult to find in search. Option sales have a cost basis of $0, so the software "thinks" this is in error and kicks out every option sale for mandatory review even though it is reported correctly by Schwab. Slow TT servers and this software deficiency cost me two hours of time.
Date published: 2022-03-03
Rated 5 out of 5 by from easy peasy hopefully didnt make any mistakes but easy to use if you have everything in front
Date published: 2022-03-03
Rated 3 out of 5 by from Still confusing The help screens do not give enough information in laymen's terms. Depreciation calculations confusing.
Date published: 2022-03-03
Rated 5 out of 5 by from AWESOME GREAT SERVICE will tell others to use this service
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo is great Service and communication was great! Would be using this next year.
Date published: 2022-03-03
Rated 5 out of 5 by from EASY AND PRACTICAL THIS IS A GOOD PROGRAM FOR SELF TAX PREPERATION. I have used Turbo Tax for several years without any problems.
Date published: 2022-03-03
Rated 3 out of 5 by from TurboTax, a necessary evil. I remember doing my taxes on paper. This is better. Like a filling is better than a root canal.
Date published: 2022-03-03
Rated 4 out of 5 by from TurboTax easy Turbo tax is quick and easy to access. If you have used it before it keeps your information and all you have to do is enter in the new information for the year.
Date published: 2022-03-03
Rated 5 out of 5 by from Great service Being a first time user of Turbotax, I found it easier than I expected.
Date published: 2022-03-03
Rated 3 out of 5 by from Used to be great I keep trying to figure out why I can't remove the "Live" deluxe selection, every year the product increases in price when it used to be free to file. Easy to get through the prompts and you can ask questions.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5278