TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from To many fees and to much money to file. I hate this company. you guys took 200.00 of my refund because I used my refund to pay for the Max and Deluxe filing. this is bogus.
Date published: 2022-03-03
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use You can choose to have the program walk you thru everything or go through and choose just sections that you need to complete. I have been using the program for years because it is simply the best tax software on the market.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax was Easy and quick. Great Did my taxes quickly and easy. Was very happy until Turbo tax needed to update. It claimed that it saved the file. After update, my work was gone. Couldn't find where it was saved either. Had to do it all over again. Other than that , it was a good experience
Date published: 2022-03-03
Rated 5 out of 5 by from Taxes were a GREAT experience! REALLY! Fantastic responsiveness from my tax expert Michael.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, higher refunds Used HR block last year, this year it had me getting $1500 less than turbotax! easy switch and much easier to use.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Thank you for all your help. The format though is different that I used to wherein before I can easily edit the info that sometimes I typed it wrong. But this time I had to call you for help for simple things like that.
Date published: 2022-03-03
Rated 5 out of 5 by from 2021 tax returns Easy to use. Very intuitive and helpful. Recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and quick I am glad I chose TurboTax. It was quick and easy and saved me a few hundred dollars!!!!!!!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is efficient. Have been using Turbo tax for several years and never had a problem.
Date published: 2022-03-03
Rated 2 out of 5 by from W2-G forms suck!!!!! slow entry I had to call TurboTax helpline to see why w2G forms loaded so slowly, each one taking 15-20 minutes to complete. Not acceptable TurboTax, get this fixed!!!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5260
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from To many fees and to much money to file. I hate this company. you guys took 200.00 of my refund because I used my refund to pay for the Max and Deluxe filing. this is bogus.
Date published: 2022-03-03
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use You can choose to have the program walk you thru everything or go through and choose just sections that you need to complete. I have been using the program for years because it is simply the best tax software on the market.
Date published: 2022-03-03
Rated 4 out of 5 by from Turbo Tax was Easy and quick. Great Did my taxes quickly and easy. Was very happy until Turbo tax needed to update. It claimed that it saved the file. After update, my work was gone. Couldn't find where it was saved either. Had to do it all over again. Other than that , it was a good experience
Date published: 2022-03-03
Rated 5 out of 5 by from Taxes were a GREAT experience! REALLY! Fantastic responsiveness from my tax expert Michael.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy to use, higher refunds Used HR block last year, this year it had me getting $1500 less than turbotax! easy switch and much easier to use.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax Thank you for all your help. The format though is different that I used to wherein before I can easily edit the info that sometimes I typed it wrong. But this time I had to call you for help for simple things like that.
Date published: 2022-03-03
Rated 5 out of 5 by from 2021 tax returns Easy to use. Very intuitive and helpful. Recommend to anyone.
Date published: 2022-03-03
Rated 5 out of 5 by from Easy and quick I am glad I chose TurboTax. It was quick and easy and saved me a few hundred dollars!!!!!!!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is efficient. Have been using Turbo tax for several years and never had a problem.
Date published: 2022-03-03
Rated 2 out of 5 by from W2-G forms suck!!!!! slow entry I had to call TurboTax helpline to see why w2G forms loaded so slowly, each one taking 15-20 minutes to complete. Not acceptable TurboTax, get this fixed!!!
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5260