TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
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TurboTax Full Service
Rated 1 out of 5 by
Failed Taxes from
A failure of a product
It ended with a loop on whether or not I used the CARES act and I wasn't able to progress and process my return, didn't matter what I could do.
Date published: 2022-03-04
Rated 3 out of 5 by
Ckone19 from
LLC taxes
It is overall easy, but every year seems to be where it has to be mailed because for small format issues, or other forms that need signed. It is frustrating to be something different every year.
Date published: 2022-03-04
Rated 5 out of 5 by
JohnFer from
Turbo Tax made my job easier
Overall good experience. Turbo Tax walked me through all the data I needed to enter. I would give Turbo Tax 100% rating if state filling was FREE. I hate to pay $25 extra just to file state form!
Date published: 2022-03-04
Rated 5 out of 5 by
Quintin03 from
Worked great and was easy
Was very easy to follow and helped me get all the money I could in every situation.
Date published: 2022-03-04
Rated 5 out of 5 by
Dtizzles from
Turbo tax is awesome
Turbo tax is Very easy to use and I recommend it for everyone
Date published: 2022-03-04
Rated 5 out of 5 by
Mable 2022 from
Turbo Tax was excellent!!
My tax expert, Aisha, was amazing!! She answered every question and concern that I had regarding my taxes. Thank you!!
Date published: 2022-03-04
Rated 4 out of 5 by
null from
Easy to eFile
Have used successfully last 3 years. Used free method.
Date published: 2022-03-04
Rated 5 out of 5 by
jbslam from
Awesome!
Super smooth as usual. The live expert was awesome. I would've been stuck or filed incorrectly if not for their help. New tax situation this year. Thanks!
Date published: 2022-03-04
Rated 5 out of 5 by
Theodore R from
TurboTax is so very helpful and easy to follow
TurboTax over the years has made the American People feel more confident in paying taxes.
Date published: 2022-03-04
Rated 3 out of 5 by
Dan250 from
not happy with turbo tax this year
wasnt the experience i was hoping for. last year was much better. i had my CPA changed 3 times this year and my return to over 3 weeks to complete. also paid over $500 which i think to be outrageous. i did not have a very involved personalized experience. took days to talk to my cpa through the chat option. you can clearly tell they are working multiple returns to the point you can get all your questions answered at once. i asked for a screen share with video like i had last year. apparently that's not an option i was told. overall just not happy with the quality for the money. i am a 10 year turbo tax customer and probably won't return.
All TurboTax® Offerings Reviews - Page 5226
Date published: 2022-03-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Failed Taxes from
A failure of a product
It ended with a loop on whether or not I used the CARES act and I wasn't able to progress and process my return, didn't matter what I could do.
Date published: 2022-03-04
Rated 3 out of 5 by
Ckone19 from
LLC taxes
It is overall easy, but every year seems to be where it has to be mailed because for small format issues, or other forms that need signed. It is frustrating to be something different every year.
Date published: 2022-03-04
Rated 5 out of 5 by
JohnFer from
Turbo Tax made my job easier
Overall good experience. Turbo Tax walked me through all the data I needed to enter. I would give Turbo Tax 100% rating if state filling was FREE. I hate to pay $25 extra just to file state form!
Date published: 2022-03-04
Rated 5 out of 5 by
Quintin03 from
Worked great and was easy
Was very easy to follow and helped me get all the money I could in every situation.
Date published: 2022-03-04
Rated 5 out of 5 by
Dtizzles from
Turbo tax is awesome
Turbo tax is Very easy to use and I recommend it for everyone
Date published: 2022-03-04
Rated 5 out of 5 by
Mable 2022 from
Turbo Tax was excellent!!
My tax expert, Aisha, was amazing!! She answered every question and concern that I had regarding my taxes. Thank you!!
Date published: 2022-03-04
Rated 4 out of 5 by
null from
Easy to eFile
Have used successfully last 3 years. Used free method.
Date published: 2022-03-04
Rated 5 out of 5 by
jbslam from
Awesome!
Super smooth as usual. The live expert was awesome. I would've been stuck or filed incorrectly if not for their help. New tax situation this year. Thanks!
Date published: 2022-03-04
Rated 5 out of 5 by
Theodore R from
TurboTax is so very helpful and easy to follow
TurboTax over the years has made the American People feel more confident in paying taxes.
Date published: 2022-03-04
Rated 3 out of 5 by
Dan250 from
not happy with turbo tax this year
wasnt the experience i was hoping for. last year was much better. i had my CPA changed 3 times this year and my return to over 3 weeks to complete. also paid over $500 which i think to be outrageous. i did not have a very involved personalized experience. took days to talk to my cpa through the chat option. you can clearly tell they are working multiple returns to the point you can get all your questions answered at once. i asked for a screen share with video like i had last year. apparently that's not an option i was told. overall just not happy with the quality for the money. i am a 10 year turbo tax customer and probably won't return.
All TurboTax® Offerings Reviews - Page 5226
Date published: 2022-03-04