TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe a must Easy going, could use some improvement like pointing to where I can compare form lines from previous year. In Particular in special districts, would be nice to have had it show based on address if I had special district code apply.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is awesome Ann has been terrific! I am phone illiterate so she sure had to have a lot of patience with me which she did. My husband always took care of taxes and for the last four years it has never been easy for one reaso or another but each person has been great!
Date published: 2022-03-04
Rated 5 out of 5 by from Taxes made easy! Using turbo tax is so easy and helpful! It's also so much cheaper to use turbo tax! I use to use H & R Block and they charge so much its crazy! Thanks TurboTax!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax the way to go! Being doing my taxes with TurboTax for 10 years, not a single issue, simple, accurate and reliable.
Date published: 2022-03-04
Rated 5 out of 5 by from Very Thorough Thank you for checking thoroughly to get me the best tax results!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is easy to use and accurate. Why would the default paper print out be double sided?
Date published: 2022-03-04
Rated 5 out of 5 by from Had a great experience! TurboTax has been an easy experience. Will use it again.
Date published: 2022-03-04
Rated 5 out of 5 by from Very understanding I really like My turbo Tax person he was very helpful too me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax is convenient Had some difficulty figuring things out. Had to stop and start over too many times
Date published: 2022-03-04
Rated 4 out of 5 by from Complicated Investments = Complicated Return My tax return is complicated, using Turbo Tax was not as straightforward as I hoped. But I upgraded to the "Live" version and the CPA/tax experts were great. The initial frontline folks were hit and miss. One agent just hung-up on me because she couldn't answer a Roth IRA question. Poor form. I was on the phone for hours with the CPA/tax experts, no breaks. They persevered to finish my return; well done! If you have a complicated return the "Live" upgrade is worth every penny.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5225
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Deluxe a must Easy going, could use some improvement like pointing to where I can compare form lines from previous year. In Particular in special districts, would be nice to have had it show based on address if I had special district code apply.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is awesome Ann has been terrific! I am phone illiterate so she sure had to have a lot of patience with me which she did. My husband always took care of taxes and for the last four years it has never been easy for one reaso or another but each person has been great!
Date published: 2022-03-04
Rated 5 out of 5 by from Taxes made easy! Using turbo tax is so easy and helpful! It's also so much cheaper to use turbo tax! I use to use H & R Block and they charge so much its crazy! Thanks TurboTax!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax the way to go! Being doing my taxes with TurboTax for 10 years, not a single issue, simple, accurate and reliable.
Date published: 2022-03-04
Rated 5 out of 5 by from Very Thorough Thank you for checking thoroughly to get me the best tax results!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo tax is easy to use and accurate. Why would the default paper print out be double sided?
Date published: 2022-03-04
Rated 5 out of 5 by from Had a great experience! TurboTax has been an easy experience. Will use it again.
Date published: 2022-03-04
Rated 5 out of 5 by from Very understanding I really like My turbo Tax person he was very helpful too me
Date published: 2022-03-04
Rated 4 out of 5 by from Turbo Tax is convenient Had some difficulty figuring things out. Had to stop and start over too many times
Date published: 2022-03-04
Rated 4 out of 5 by from Complicated Investments = Complicated Return My tax return is complicated, using Turbo Tax was not as straightforward as I hoped. But I upgraded to the "Live" version and the CPA/tax experts were great. The initial frontline folks were hit and miss. One agent just hung-up on me because she couldn't answer a Roth IRA question. Poor form. I was on the phone for hours with the CPA/tax experts, no breaks. They persevered to finish my return; well done! If you have a complicated return the "Live" upgrade is worth every penny.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5225