TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is a Great source I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by from Second year and still great Very happy, trust your work and speed and was not expecting refund, nice surprise
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a great value Simple,easy to follow entry screens. Easy navigation. Walks you thru the entire process.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome It was great easy fast they were communicating all my questions...?
Date published: 2022-03-10
Rated 5 out of 5 by from Richard was great Had to file for my business and it started to get confusing as state and federal are two different entities. Richard made it simple for me and was a great help.
Date published: 2022-03-10
Rated 5 out of 5 by from Solid program Some struggles with a NYS K-1 that ultimately had nothing to do with TT; rather with the K-1 preparer.
Date published: 2022-03-10
Rated 4 out of 5 by from turbo is great!! couldn't remember her name but she was great very helpful and nice she was in Florida I request to be with someone in Spanish, but I wasn't available to answer at that time I have to Ve at work, but he also can do answer my question so in overall both were great
Date published: 2022-03-10
Rated 5 out of 5 by from TT is great. Saved me a headache. I like the software because it allows me to pull from my documents online or upload pdfs. For a couple years, that was great and all I needed. This year though, I had a lot of trouble with my investments and required help so I signed up with the expert service. Jo Ann was matched to me and helped me throughout the process. When I forgot some documents, she told me which and where I might've gotten them. Sadly I had misplaced a couple that would've helped me save even more on my refund but that is okay. She was very patient with me and told me her weekly schedule at the very beginning, sometimes even working outside of her schedule. I paid with my refund.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome the best No bs very professional and easy to talk to thank you
Date published: 2022-03-10
Rated 3 out of 5 by from Awesome Very helpful,it didn't take long with the help that was provided
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5212
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a Great source I have been using Turbo Tax for many, many years and will continue to do so.
Date published: 2022-03-10
Rated 5 out of 5 by from Second year and still great Very happy, trust your work and speed and was not expecting refund, nice surprise
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a great value Simple,easy to follow entry screens. Easy navigation. Walks you thru the entire process.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome It was great easy fast they were communicating all my questions...?
Date published: 2022-03-10
Rated 5 out of 5 by from Richard was great Had to file for my business and it started to get confusing as state and federal are two different entities. Richard made it simple for me and was a great help.
Date published: 2022-03-10
Rated 5 out of 5 by from Solid program Some struggles with a NYS K-1 that ultimately had nothing to do with TT; rather with the K-1 preparer.
Date published: 2022-03-10
Rated 4 out of 5 by from turbo is great!! couldn't remember her name but she was great very helpful and nice she was in Florida I request to be with someone in Spanish, but I wasn't available to answer at that time I have to Ve at work, but he also can do answer my question so in overall both were great
Date published: 2022-03-10
Rated 5 out of 5 by from TT is great. Saved me a headache. I like the software because it allows me to pull from my documents online or upload pdfs. For a couple years, that was great and all I needed. This year though, I had a lot of trouble with my investments and required help so I signed up with the expert service. Jo Ann was matched to me and helped me throughout the process. When I forgot some documents, she told me which and where I might've gotten them. Sadly I had misplaced a couple that would've helped me save even more on my refund but that is okay. She was very patient with me and told me her weekly schedule at the very beginning, sometimes even working outside of her schedule. I paid with my refund.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome the best No bs very professional and easy to talk to thank you
Date published: 2022-03-10
Rated 3 out of 5 by from Awesome Very helpful,it didn't take long with the help that was provided
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5212