TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is easy to use and easy to navigate I wanted the challenge of filing my own taxes this year, and I went with Turbo Tax. The site was easy to use, the step-by-step was comforting, and there were plenty of clickable question marks to better understand why the taxes were doing what they were doing.
Date published: 2023-03-31
Rated 5 out of 5 by from Another year in the books It worked well...including the sale of a house. Did you know there's a typo on your last page to "sing" up now for next year's product? You might want to fix that.
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 review fast and easy. under the projected time recommend!
Date published: 2023-03-31
Rated 4 out of 5 by from Simple & confident The step by step guide works great. Going to the actual forms to make corrections can be a little confusing.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program I've been using TurboTax since the late 80's and have had nothing but great results. I would not consider changing.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesomeness!!! TurboTax let’s you get the job done right, quickly and accurately!
Date published: 2023-03-31
Rated 5 out of 5 by from Great Service! HIGHLY RECOMMENDED Great! Good service! Easy to use and traverse through. I recommend it to everyone!
Date published: 2023-03-31
Rated 5 out of 5 by from Good program Overall TurboTax is easy to use and quick. I have used it for at least 10 years. This year I had a new problem, as the update for Michigan state tax refused to load. I e-messaged twice with no results or response. I called the support line; the menu did not include my problem so I repeated "representative" until I was connected to a person. He was helpful and while online with him, the update successfully loaded. All turned out OK.
Date published: 2023-03-31
Rated 1 out of 5 by from Cost too much I have been using TurboTax for a long time. But for a retired person with limited income and standard deduction, it is charging too much for state returns and its service. I will never buy Turbotax again
Date published: 2023-03-31
Rated 2 out of 5 by from I had to pay twice! Works fine, but in order to file I had to pay via credit card. I had already bought and paid for the software at Best Buy and got a code to use. BGCSVFHC46NVSYJ3...had to pay again to file. I would like a call back to reverse credit card payment
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5198
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use and easy to navigate I wanted the challenge of filing my own taxes this year, and I went with Turbo Tax. The site was easy to use, the step-by-step was comforting, and there were plenty of clickable question marks to better understand why the taxes were doing what they were doing.
Date published: 2023-03-31
Rated 5 out of 5 by from Another year in the books It worked well...including the sale of a house. Did you know there's a typo on your last page to "sing" up now for next year's product? You might want to fix that.
Date published: 2023-03-31
Rated 5 out of 5 by from 2022 review fast and easy. under the projected time recommend!
Date published: 2023-03-31
Rated 4 out of 5 by from Simple & confident The step by step guide works great. Going to the actual forms to make corrections can be a little confusing.
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent program I've been using TurboTax since the late 80's and have had nothing but great results. I would not consider changing.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesomeness!!! TurboTax let’s you get the job done right, quickly and accurately!
Date published: 2023-03-31
Rated 5 out of 5 by from Great Service! HIGHLY RECOMMENDED Great! Good service! Easy to use and traverse through. I recommend it to everyone!
Date published: 2023-03-31
Rated 5 out of 5 by from Good program Overall TurboTax is easy to use and quick. I have used it for at least 10 years. This year I had a new problem, as the update for Michigan state tax refused to load. I e-messaged twice with no results or response. I called the support line; the menu did not include my problem so I repeated "representative" until I was connected to a person. He was helpful and while online with him, the update successfully loaded. All turned out OK.
Date published: 2023-03-31
Rated 1 out of 5 by from Cost too much I have been using TurboTax for a long time. But for a retired person with limited income and standard deduction, it is charging too much for state returns and its service. I will never buy Turbotax again
Date published: 2023-03-31
Rated 2 out of 5 by from I had to pay twice! Works fine, but in order to file I had to pay via credit card. I had already bought and paid for the software at Best Buy and got a code to use. BGCSVFHC46NVSYJ3...had to pay again to file. I would like a call back to reverse credit card payment
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5198