TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Just DO it with TURBO TAX The information was mostly provided , and they gave you all the knowledge , and reviewed for possible tax breaks that may apply. Secure and convenient.
Date published: 2022-03-10
Rated 3 out of 5 by from Not what I expected. Had to mail my return Had a problem with the State Program.?? Could not agree with the NUMBERS suggested.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Turbo Tax Review Quick and easy for simple return!! Second year and no problems—great
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax still needs some enhancements I think I efiled Fed and State. Process asks for route and account number. State process asked if refund should be sent to same account and displayed route and account number. When going through the process I then had to manually enter the same information I did on the federal return, even though TT displayed the information. This should have been brought forward from the fed return to the state return. After submitting TT then said I need to print and submit form 8949 because I elected not to efile these forms with my submission. I did not elect this and don't know why it occured. Now I need to print these forms and submit them, which to me means the irs has to match this to the efiled return. That just sounds like a delay in getting my refund and a nightmare down the road. There was also one entry the TT said was incorrect even though it was calculated by TT (Form 4952 line 4g)
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a breeze! I love it when a product works well! TurboTax is thorough, easy to use and fully explains everything that you need to understand. The live review provides great confidence in filing properly. I have used TurboTax forever, and will continue to use and highly recommend!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is awesome Dale did a really good job and he was fast fixing my return
Date published: 2022-03-10
Rated 5 out of 5 by from your mama lots of help, great job quick response for all my questions
Date published: 2022-03-10
Rated 4 out of 5 by from It was great. It was great. The service was good. I was pleased with the service.
Date published: 2022-03-10
Rated 5 out of 5 by from great need more explanations for each subject. I guess this is ok
Date published: 2022-03-10
Rated 5 out of 5 by from Super Easy Filing It is such an easy process going through Turbo Tax. I was definitely afraid of the process because I didn't want to do anything wrong, but I was able to go back and review everything and make changes if needed. I was also able to log off if need be, log back in, and continue my return. I HIGHLY recommend doing your tax return with them.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5196
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just DO it with TURBO TAX The information was mostly provided , and they gave you all the knowledge , and reviewed for possible tax breaks that may apply. Secure and convenient.
Date published: 2022-03-10
Rated 3 out of 5 by from Not what I expected. Had to mail my return Had a problem with the State Program.?? Could not agree with the NUMBERS suggested.
Date published: 2022-03-10
Rated 5 out of 5 by from Awesome Turbo Tax Review Quick and easy for simple return!! Second year and no problems—great
Date published: 2022-03-10
Rated 4 out of 5 by from Turbo Tax still needs some enhancements I think I efiled Fed and State. Process asks for route and account number. State process asked if refund should be sent to same account and displayed route and account number. When going through the process I then had to manually enter the same information I did on the federal return, even though TT displayed the information. This should have been brought forward from the fed return to the state return. After submitting TT then said I need to print and submit form 8949 because I elected not to efile these forms with my submission. I did not elect this and don't know why it occured. Now I need to print these forms and submit them, which to me means the irs has to match this to the efiled return. That just sounds like a delay in getting my refund and a nightmare down the road. There was also one entry the TT said was incorrect even though it was calculated by TT (Form 4952 line 4g)
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax is a breeze! I love it when a product works well! TurboTax is thorough, easy to use and fully explains everything that you need to understand. The live review provides great confidence in filing properly. I have used TurboTax forever, and will continue to use and highly recommend!
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo tax is awesome Dale did a really good job and he was fast fixing my return
Date published: 2022-03-10
Rated 5 out of 5 by from your mama lots of help, great job quick response for all my questions
Date published: 2022-03-10
Rated 4 out of 5 by from It was great. It was great. The service was good. I was pleased with the service.
Date published: 2022-03-10
Rated 5 out of 5 by from great need more explanations for each subject. I guess this is ok
Date published: 2022-03-10
Rated 5 out of 5 by from Super Easy Filing It is such an easy process going through Turbo Tax. I was definitely afraid of the process because I didn't want to do anything wrong, but I was able to go back and review everything and make changes if needed. I was also able to log off if need be, log back in, and continue my return. I HIGHLY recommend doing your tax return with them.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5196