TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from amazing !! this is the 2nd year that i have used turbo tax and every time i needed help with a question it didnt take long at all to get connected with an agent. i will continue to use them every year! thank you
Date published: 2022-03-05
Rated 5 out of 5 by from Awesome Great awesome service their is nothing else to add ok
Date published: 2022-03-05
Rated 1 out of 5 by from Support for Turbo Tax Business software There is no longer support for this software. It is sold "as is" and the only support by Intuit that I could find was for personal tax software. I do not remember a big disclaimer saying buy @ your own risk. I found a glitch in the program when listing the PPP loan forgiveness amount.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax is okay but Demi is awesome! Demi was bomb! I felt like i knew her! She truly is a Georgia peach!
Date published: 2022-03-05
Rated 4 out of 5 by from i like it well one of their cpas gave me crap advice on a joint owned rental property. after spending over 100$ on their business software on that cpas advice i realized that the regular self employed had all the tools i needed. So that was cool. other than that bad advice i think this is super intuitive and all other advice can generally be adhered to.
Date published: 2022-03-05
Rated 5 out of 5 by from Awesome! Very user friendly and great tips. Answered many questions and clarified confusing steps
Date published: 2022-03-05
Rated 5 out of 5 by from Easy program Easy to follow. Quick to process! Referred to many people
Date published: 2022-03-05
Rated 5 out of 5 by from Amazing first time experience So the first tax expert reviewer who helped me was a great help, and she was able to get me a lot more situated with something I thought was hard to comprehend. After that she directed me to a great tax expert who was very patient and helped me work things out around my schedule without being forceful or impatient. Overall; this was a really good experience and I would recommend this app to anyone filing for the first time or even filing for the hundredth time! Thank you guys for everything
Date published: 2022-03-05
Rated 2 out of 5 by from Creates delays in filing Although the software is easier than me doing my taxes by hand it has created two major issues over the past three years in a row. 1- The state forms are never ready in a timely manner. This is the third year in a row where I've needed to wait for TurboTax to have the state forms available to complete our taxes. Each year I'm near the end of my process and then I get the message that the forms are not ready but "will be ready soon". This then leaves me with just over a week to complete my taxes before I'm past the filing deadline. I can understand if this was a once in a while mishap, but 3 YEARS IN A ROW? 2- TurboTax has miscalculated my Balance Sheets for the third year in a row. This often leads to me spending 2-5 hours to track down what TurboTax did and did not import from QuickBooks. Very frustrating. It's usually 1 or 2 fields that are not imported correctly- but it prevents the process of filing from going forward and takes way to long to figure it out.
Date published: 2022-03-05
Rated 5 out of 5 by from Keep up the great work Nice to meet kelly she helped get this organized thanks
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amazing !! this is the 2nd year that i have used turbo tax and every time i needed help with a question it didnt take long at all to get connected with an agent. i will continue to use them every year! thank you
Date published: 2022-03-05
Rated 5 out of 5 by from Awesome Great awesome service their is nothing else to add ok
Date published: 2022-03-05
Rated 1 out of 5 by from Support for Turbo Tax Business software There is no longer support for this software. It is sold "as is" and the only support by Intuit that I could find was for personal tax software. I do not remember a big disclaimer saying buy @ your own risk. I found a glitch in the program when listing the PPP loan forgiveness amount.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax is okay but Demi is awesome! Demi was bomb! I felt like i knew her! She truly is a Georgia peach!
Date published: 2022-03-05
Rated 4 out of 5 by from i like it well one of their cpas gave me crap advice on a joint owned rental property. after spending over 100$ on their business software on that cpas advice i realized that the regular self employed had all the tools i needed. So that was cool. other than that bad advice i think this is super intuitive and all other advice can generally be adhered to.
Date published: 2022-03-05
Rated 5 out of 5 by from Awesome! Very user friendly and great tips. Answered many questions and clarified confusing steps
Date published: 2022-03-05
Rated 5 out of 5 by from Easy program Easy to follow. Quick to process! Referred to many people
Date published: 2022-03-05
Rated 5 out of 5 by from Amazing first time experience So the first tax expert reviewer who helped me was a great help, and she was able to get me a lot more situated with something I thought was hard to comprehend. After that she directed me to a great tax expert who was very patient and helped me work things out around my schedule without being forceful or impatient. Overall; this was a really good experience and I would recommend this app to anyone filing for the first time or even filing for the hundredth time! Thank you guys for everything
Date published: 2022-03-05
Rated 2 out of 5 by from Creates delays in filing Although the software is easier than me doing my taxes by hand it has created two major issues over the past three years in a row. 1- The state forms are never ready in a timely manner. This is the third year in a row where I've needed to wait for TurboTax to have the state forms available to complete our taxes. Each year I'm near the end of my process and then I get the message that the forms are not ready but "will be ready soon". This then leaves me with just over a week to complete my taxes before I'm past the filing deadline. I can understand if this was a once in a while mishap, but 3 YEARS IN A ROW? 2- TurboTax has miscalculated my Balance Sheets for the third year in a row. This often leads to me spending 2-5 hours to track down what TurboTax did and did not import from QuickBooks. Very frustrating. It's usually 1 or 2 fields that are not imported correctly- but it prevents the process of filing from going forward and takes way to long to figure it out.
Date published: 2022-03-05
Rated 5 out of 5 by from Keep up the great work Nice to meet kelly she helped get this organized thanks
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5193