TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is clearly understood. There are many steps in filling taxes. turbo tax gave the pertenent information, enabling each step to be clear.
Date published: 2021-05-03
Rated 5 out of 5 by from So easy to use Its always been my go-to for taxes, but this year I had a few twists but Stephanie with customer service walked me through it in record time. Thank you!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax makes it easy I have a somewhat complicated return (foreign tax, rental properties, self employed, multi types of investments) and Turbo Tax makes it very easy to do. I would pay dearly to have a tax service do it.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax Is Always Excellent Been using TTAX since 1998. Easy, thorough and always a great experience. Got my son in law to use it this year and he loved it. He saved the tax prep fees he has been paying for years. Thank you TurboTax!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is easy, simple to use Software provides simple, easy to understand tutorials that guide you through the process
Date published: 2021-05-03
Rated 5 out of 5 by from The filing made easy. Love Turbo Tax! Did not need Customer support .This has been my 6th year using Turbo tax.
Date published: 2021-05-03
Rated 3 out of 5 by from Unable to E-file state return - software glitch Was unable to E-file my state return because of your software glitch. In FORM 593, your software automatically inputted my name in the "Remitter" and not the escrow company's name, as it should have been. I called your tech support, and they were well aware of the situation. However, they said there was no fix yet and had no idea if there will be a fix before this year's tax deadline. It is very frustrating that such a reputable tax software company would have such a tiny glitch in the software, and worse yet, did not fix the issue before the tax deadline. Your software developers need to resolve these issues immediately!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is GREAT! Only had a couple questions but was able to complete pretty easily!
Date published: 2021-05-03
Rated 5 out of 5 by from I like Turbo Tax Always an easy to follow tax filing experience and filing.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbotax is perfectly Serviceable Turbotax is certainly an acceptable tax filing software, however, the length of install on a 2019 Windows 10 machine is slow. The process is simple to follow and the software leads you through it without any trouble. I have used Turbotax for years and will continue to do so in the future.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is clearly understood. There are many steps in filling taxes. turbo tax gave the pertenent information, enabling each step to be clear.
Date published: 2021-05-03
Rated 5 out of 5 by from So easy to use Its always been my go-to for taxes, but this year I had a few twists but Stephanie with customer service walked me through it in record time. Thank you!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax makes it easy I have a somewhat complicated return (foreign tax, rental properties, self employed, multi types of investments) and Turbo Tax makes it very easy to do. I would pay dearly to have a tax service do it.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax Is Always Excellent Been using TTAX since 1998. Easy, thorough and always a great experience. Got my son in law to use it this year and he loved it. He saved the tax prep fees he has been paying for years. Thank you TurboTax!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is easy, simple to use Software provides simple, easy to understand tutorials that guide you through the process
Date published: 2021-05-03
Rated 5 out of 5 by from The filing made easy. Love Turbo Tax! Did not need Customer support .This has been my 6th year using Turbo tax.
Date published: 2021-05-03
Rated 3 out of 5 by from Unable to E-file state return - software glitch Was unable to E-file my state return because of your software glitch. In FORM 593, your software automatically inputted my name in the "Remitter" and not the escrow company's name, as it should have been. I called your tech support, and they were well aware of the situation. However, they said there was no fix yet and had no idea if there will be a fix before this year's tax deadline. It is very frustrating that such a reputable tax software company would have such a tiny glitch in the software, and worse yet, did not fix the issue before the tax deadline. Your software developers need to resolve these issues immediately!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is GREAT! Only had a couple questions but was able to complete pretty easily!
Date published: 2021-05-03
Rated 5 out of 5 by from I like Turbo Tax Always an easy to follow tax filing experience and filing.
Date published: 2021-05-03
Rated 4 out of 5 by from Turbotax is perfectly Serviceable Turbotax is certainly an acceptable tax filing software, however, the length of install on a 2019 Windows 10 machine is slow. The process is simple to follow and the software leads you through it without any trouble. I have used Turbotax for years and will continue to do so in the future.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5172