TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from I lost my Adobe Acrobat I was forced to upgrade my mac os to catalina. Could not read the fine systems requirement text on the back of the box. I lost my Adobe Acrobat because of the required OS change. I paid 10x more for the Acrobat and like it a lot more than turbotax. Also, turbotax would not incorporate my data from 2020 so I had to type it all over again. After over 20 years of turbotax, I will be changing for sure next year. AND I got a notice that I need to upgrade again to Big Sur IF I use turbo tax next year. Give me a break.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is a great product Very easy product to use. Turbo Tax keeps on getting better every year.
Date published: 2022-03-11
Rated 5 out of 5 by from Simply and Eady Really easy to use. Quick and efficient. Will use it again
Date published: 2022-03-11
Rated 5 out of 5 by from great Great job help me out xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-03-11
Rated 5 out of 5 by from Rey is great! Rey was quick and friendly! I also had to work with Jorge when I had an issue with the UI and he was great to work with as well!
Date published: 2022-03-11
Rated 1 out of 5 by from turbotax sucks many things sucked like me eating an additional $79!!!! when I chose the free option just because I had to put the stocks I sold you guys charged me that which is ridiculous. I might not come back next year.
Date published: 2022-03-11
Rated 5 out of 5 by from An excellent product for seasoned citizens It really helps to review all the required details that can be prone to errors by filling out a1040 to be mailed.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax seemed very hard to use this year. Multiple sections were skipped. Had to manually search for where info went. One section asked about owning a business. Regardless of the answer the program continued to the next screen asked for the name of the business.
Date published: 2022-03-11
Rated 5 out of 5 by from My go to service I like how thorough they are with filling out the forms and providing information
Date published: 2022-03-11
Rated 5 out of 5 by from Easy with turbo tax! This is year 4 or 5 using turbo tax and its been quick and easy every year.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I lost my Adobe Acrobat I was forced to upgrade my mac os to catalina. Could not read the fine systems requirement text on the back of the box. I lost my Adobe Acrobat because of the required OS change. I paid 10x more for the Acrobat and like it a lot more than turbotax. Also, turbotax would not incorporate my data from 2020 so I had to type it all over again. After over 20 years of turbotax, I will be changing for sure next year. AND I got a notice that I need to upgrade again to Big Sur IF I use turbo tax next year. Give me a break.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is a great product Very easy product to use. Turbo Tax keeps on getting better every year.
Date published: 2022-03-11
Rated 5 out of 5 by from Simply and Eady Really easy to use. Quick and efficient. Will use it again
Date published: 2022-03-11
Rated 5 out of 5 by from great Great job help me out xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2022-03-11
Rated 5 out of 5 by from Rey is great! Rey was quick and friendly! I also had to work with Jorge when I had an issue with the UI and he was great to work with as well!
Date published: 2022-03-11
Rated 1 out of 5 by from turbotax sucks many things sucked like me eating an additional $79!!!! when I chose the free option just because I had to put the stocks I sold you guys charged me that which is ridiculous. I might not come back next year.
Date published: 2022-03-11
Rated 5 out of 5 by from An excellent product for seasoned citizens It really helps to review all the required details that can be prone to errors by filling out a1040 to be mailed.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax seemed very hard to use this year. Multiple sections were skipped. Had to manually search for where info went. One section asked about owning a business. Regardless of the answer the program continued to the next screen asked for the name of the business.
Date published: 2022-03-11
Rated 5 out of 5 by from My go to service I like how thorough they are with filling out the forms and providing information
Date published: 2022-03-11
Rated 5 out of 5 by from Easy with turbo tax! This is year 4 or 5 using turbo tax and its been quick and easy every year.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5172