TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 1 out of 5 by from No help to Fix Wrongful IND-031-04 E-FileRejection My spouse and I filed a Turbo Tax prepared joint 2020 return by mail. We keep getting IND-031-04 E-File Rejection for incorrect Spousal AGI. How can spouses who filed jointly have different AGIs. Tried all your help including videos. Nothing you have addresses this problem. Carefully reentered data multiple times. Nothing corrects. Now on sixth submittal with continuing rejections. This is intolerable.
Date published: 2022-03-05
Rated 5 out of 5 by from You guys are amazing thank you I had a little trouble because I never done this before and you guys walk me through the steps that I needed to get through and eventually I got it done it took some time I know but other than that it was amazing and I think you a lot
Date published: 2022-03-05
Rated 5 out of 5 by from Makes Tax time a lot less of a big deal Very easy to use, been using it since 1997, one year my company paid to do my taxes as I had had to work in a foreign country and pay taxes there for a part of the year. I went ahead and did my taxes using Turbo Tax just to compare. Plus for my continuing records. They were exact!
Date published: 2022-03-05
Rated 5 out of 5 by from great great service! easy to use! fast and great tips. would use again.
Date published: 2022-03-05
Rated 5 out of 5 by from Full Service Premier This was our first time using Turbo Tax Full Service. We have used Turbo Tax ourselves for many years, but with some selling of property, additional income, etc. we wanted some extra assistance and elected to use Turbo Tax Full Service. We were very impressed with the level and promptness of the service. Our tax expert was great to deal with and was readily available via phone or message chat. Would definitely recommend this service, although the $359 price for the premier service seemed a bit high!
Date published: 2022-03-05
Rated 5 out of 5 by from Great Filing with Turbo Tax was fast and easy. I feel that the service provided was excellent.
Date published: 2022-03-05
Rated 1 out of 5 by from You're the WORST Everything about this process is terrible and your lobbying to keep this system in place makes you terrible people. STOP DOING THIS TO US EVERY YEAR!
Date published: 2022-03-05
Rated 5 out of 5 by from Makes tax filing much less painful. Been using Turbo Tax for over 10 years. 2008 Great Recession hit our household hard. We could no longer hire an accountant. Started using Turbo Tax since and will continue for the foreseeable future.
Date published: 2022-03-05
Rated 5 out of 5 by from great..will use again was easy,easy,easy,easy,easy,easy,easy,easy,easy,easy
Date published: 2022-03-05
Rated 4 out of 5 by from I like the software but... The W2 entry was painfully slow. It seemed like it took forever for the software to change fields. It was painfully slow
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from No help to Fix Wrongful IND-031-04 E-FileRejection My spouse and I filed a Turbo Tax prepared joint 2020 return by mail. We keep getting IND-031-04 E-File Rejection for incorrect Spousal AGI. How can spouses who filed jointly have different AGIs. Tried all your help including videos. Nothing you have addresses this problem. Carefully reentered data multiple times. Nothing corrects. Now on sixth submittal with continuing rejections. This is intolerable.
Date published: 2022-03-05
Rated 5 out of 5 by from You guys are amazing thank you I had a little trouble because I never done this before and you guys walk me through the steps that I needed to get through and eventually I got it done it took some time I know but other than that it was amazing and I think you a lot
Date published: 2022-03-05
Rated 5 out of 5 by from Makes Tax time a lot less of a big deal Very easy to use, been using it since 1997, one year my company paid to do my taxes as I had had to work in a foreign country and pay taxes there for a part of the year. I went ahead and did my taxes using Turbo Tax just to compare. Plus for my continuing records. They were exact!
Date published: 2022-03-05
Rated 5 out of 5 by from great great service! easy to use! fast and great tips. would use again.
Date published: 2022-03-05
Rated 5 out of 5 by from Full Service Premier This was our first time using Turbo Tax Full Service. We have used Turbo Tax ourselves for many years, but with some selling of property, additional income, etc. we wanted some extra assistance and elected to use Turbo Tax Full Service. We were very impressed with the level and promptness of the service. Our tax expert was great to deal with and was readily available via phone or message chat. Would definitely recommend this service, although the $359 price for the premier service seemed a bit high!
Date published: 2022-03-05
Rated 5 out of 5 by from Great Filing with Turbo Tax was fast and easy. I feel that the service provided was excellent.
Date published: 2022-03-05
Rated 1 out of 5 by from You're the WORST Everything about this process is terrible and your lobbying to keep this system in place makes you terrible people. STOP DOING THIS TO US EVERY YEAR!
Date published: 2022-03-05
Rated 5 out of 5 by from Makes tax filing much less painful. Been using Turbo Tax for over 10 years. 2008 Great Recession hit our household hard. We could no longer hire an accountant. Started using Turbo Tax since and will continue for the foreseeable future.
Date published: 2022-03-05
Rated 5 out of 5 by from great..will use again was easy,easy,easy,easy,easy,easy,easy,easy,easy,easy
Date published: 2022-03-05
Rated 4 out of 5 by from I like the software but... The W2 entry was painfully slow. It seemed like it took forever for the software to change fields. It was painfully slow
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5154