TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by Jadeypatatey from Great and easy experience! I was able to file on my time, and if I needed to step away, I could lead where I left off.
Date published: 2023-04-01
Rated 5 out of 5 by Branch locator from Time saver This thing is so simple and easy to use. Helpful and straight forward
Date published: 2023-04-01
Rated 4 out of 5 by MamaBearSmith from Turbo Tax was awesome!! it was a bit scary doing my taxes as usual but i did it with the help of Michael. I called and he breezed through it with me in minutes. I have been using turbo tax for 5 years. Unfortunately i forgot to save my taxes and I have lost my last 4 years copies in my laptop computer. i dont see anywhere on your site where i can obtain copies.
Date published: 2023-04-01
Rated 4 out of 5 by Romy 50 from Like Turbo tax. Help me a lot to do it, because now is in Spanish language
Date published: 2023-04-01
Rated 5 out of 5 by BKHSpr from Great live customer support! I had an uncommon issue with the data needed for my return and agents helped me understand what info I needed, why, and how to get it. Amazing service.
Date published: 2023-04-01
Rated 2 out of 5 by fsdfasdgdas from Not a fan Wish i didnt have to click no every step for whatever upsell they offer constantly.
Date published: 2023-04-01
Rated 3 out of 5 by 20230401 filer from Great service but nav is misleading at times Great service and my 8th year to use TurboTax, but the navigation this year is misleading at times, like hiding the Free & Deluxe product tiers at start, multiple prompts to bump the product tiers, making opening a Credit Karma account for depositing my refund the default option, et cetera.
Date published: 2023-04-01
Rated 5 out of 5 by Media Man 143 from So easy and safe! We have used Turbo Tax for years and it just gets easier and easier each time. The staff is so very helpful and the side info makes it easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by See you 2024 from Turbo Tax is simple and reliable The import features make filling out forms fast and accurate.
Date published: 2023-04-01
Rated 5 out of 5 by Heather823 from Thank Goodness for TurboTax TurboTax makes the preparation and filing processes simple and efficient.
All TurboTax® Offerings Reviews - Page 5151
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Jadeypatatey from Great and easy experience! I was able to file on my time, and if I needed to step away, I could lead where I left off.
Date published: 2023-04-01
Rated 5 out of 5 by Branch locator from Time saver This thing is so simple and easy to use. Helpful and straight forward
Date published: 2023-04-01
Rated 4 out of 5 by MamaBearSmith from Turbo Tax was awesome!! it was a bit scary doing my taxes as usual but i did it with the help of Michael. I called and he breezed through it with me in minutes. I have been using turbo tax for 5 years. Unfortunately i forgot to save my taxes and I have lost my last 4 years copies in my laptop computer. i dont see anywhere on your site where i can obtain copies.
Date published: 2023-04-01
Rated 4 out of 5 by Romy 50 from Like Turbo tax. Help me a lot to do it, because now is in Spanish language
Date published: 2023-04-01
Rated 5 out of 5 by BKHSpr from Great live customer support! I had an uncommon issue with the data needed for my return and agents helped me understand what info I needed, why, and how to get it. Amazing service.
Date published: 2023-04-01
Rated 2 out of 5 by fsdfasdgdas from Not a fan Wish i didnt have to click no every step for whatever upsell they offer constantly.
Date published: 2023-04-01
Rated 3 out of 5 by 20230401 filer from Great service but nav is misleading at times Great service and my 8th year to use TurboTax, but the navigation this year is misleading at times, like hiding the Free & Deluxe product tiers at start, multiple prompts to bump the product tiers, making opening a Credit Karma account for depositing my refund the default option, et cetera.
Date published: 2023-04-01
Rated 5 out of 5 by Media Man 143 from So easy and safe! We have used Turbo Tax for years and it just gets easier and easier each time. The staff is so very helpful and the side info makes it easy to understand.
Date published: 2023-04-01
Rated 5 out of 5 by See you 2024 from Turbo Tax is simple and reliable The import features make filling out forms fast and accurate.
Date published: 2023-04-01
Rated 5 out of 5 by Heather823 from Thank Goodness for TurboTax TurboTax makes the preparation and filing processes simple and efficient.
All TurboTax® Offerings Reviews - Page 5151
Date published: 2023-04-01