TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Stop This is stupid stop you are greedy. Let the gov do our taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a life saver! I have used Turbo Tax for several years. I love that by simply signing in, it remembers and reloads my previous information. Because I know nothing about income tax, I love how even the Basic Option, easily walks me through step by step. Naturally, I wish the price would not continue increasing, but, otherwise, I am happy with the ease of use.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Turbo! Very Nice! I Like, keep up the great work, life is garden, dig it!?
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes filing easier It was quick, efficient, simple, and really user-friendly which is always a plus.
Date published: 2022-04-15
Rated 5 out of 5 by from Great site Site was well done, program was good to use W2 forms for upload
Date published: 2022-04-15
Rated 5 out of 5 by from Way, WAY better than TaxSlayer I have used TaxSlayer since I was about 18 years old - I am 40 this year.... This year I got a $20 discount through my bank for using Turbo Tax, so I decided to try it. I honestly feel very cheated by TaxSlayer now and I really wish I could go back and amend all of my returns because I KNOW they did not ask me questions like Turbo Tax did and I KNOW I missed money that I could have been eligible for those years....Turbo Tax went a ton further in depth than Tax Slayer ever has....I will be using TURBO TAX from now on!
Date published: 2022-04-15
Rated 5 out of 5 by from First time user First time user and found this to be easier than expected. As long as things continue, i'll be back for years and years :)
Date published: 2022-04-15
Rated 5 out of 5 by from Quick experience Tax agents responded to my call and spent time walking me through and explaining the processes.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty good Generally, it's thorough, but it has some bugs and warts. Some forms count business income of 0 (on K-1, part 1) as a "gain" because it checks the presence of a value, and 0 doesn't count as valid. I haven't found anything better, so kudos to them.
Date published: 2022-04-15
Rated 2 out of 5 by from Very Very Lengthy!!! It is very very lengthy, it kept asking me questions that I already answered and I had no choice to just skip again because it wouldn't go forward. Very Disapointed, next year would think of another app to file my tax. Very expensive by the way.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Stop This is stupid stop you are greedy. Let the gov do our taxes
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is a life saver! I have used Turbo Tax for several years. I love that by simply signing in, it remembers and reloads my previous information. Because I know nothing about income tax, I love how even the Basic Option, easily walks me through step by step. Naturally, I wish the price would not continue increasing, but, otherwise, I am happy with the ease of use.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Turbo! Very Nice! I Like, keep up the great work, life is garden, dig it!?
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax makes filing easier It was quick, efficient, simple, and really user-friendly which is always a plus.
Date published: 2022-04-15
Rated 5 out of 5 by from Great site Site was well done, program was good to use W2 forms for upload
Date published: 2022-04-15
Rated 5 out of 5 by from Way, WAY better than TaxSlayer I have used TaxSlayer since I was about 18 years old - I am 40 this year.... This year I got a $20 discount through my bank for using Turbo Tax, so I decided to try it. I honestly feel very cheated by TaxSlayer now and I really wish I could go back and amend all of my returns because I KNOW they did not ask me questions like Turbo Tax did and I KNOW I missed money that I could have been eligible for those years....Turbo Tax went a ton further in depth than Tax Slayer ever has....I will be using TURBO TAX from now on!
Date published: 2022-04-15
Rated 5 out of 5 by from First time user First time user and found this to be easier than expected. As long as things continue, i'll be back for years and years :)
Date published: 2022-04-15
Rated 5 out of 5 by from Quick experience Tax agents responded to my call and spent time walking me through and explaining the processes.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax is pretty good Generally, it's thorough, but it has some bugs and warts. Some forms count business income of 0 (on K-1, part 1) as a "gain" because it checks the presence of a value, and 0 doesn't count as valid. I haven't found anything better, so kudos to them.
Date published: 2022-04-15
Rated 2 out of 5 by from Very Very Lengthy!!! It is very very lengthy, it kept asking me questions that I already answered and I had no choice to just skip again because it wouldn't go forward. Very Disapointed, next year would think of another app to file my tax. Very expensive by the way.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5151