TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from File with confidence With live full premier service, I am more confident with my tax filing than before. I have been using Turbotax for Tax filing for more than 10 years and I did it on my own. This time, I wanted to get a better perspective and make sure all my unique scenarios are covered properly. After the first interaction with live expert, I knew this would go smooth. It was a good experience working with live member. I got answers to all my questions and my tax file was prepared in no time.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is user friendly Easy to prepare and submit my taxes. Easy to find answers to questions that I had by using the search functions or talking to a live expert!
Date published: 2021-05-03
Rated 5 out of 5 by from Taxes made simple We used Turbo Tax. The tax accountant done everything. All that was needed from us was uploading our documents. Turbo Tax did the rest!
Date published: 2021-05-03
Rated 5 out of 5 by from Great Easy Fast a quick and easy way to work through all the complicated taxes
Date published: 2021-05-03
Rated 3 out of 5 by from Slow to Load This is the worst version so far. Slow to start up. The interview questions for Premier were not clear at times. May need to use CPA next time.
Date published: 2021-05-03
Rated 5 out of 5 by from Great For Simplifying the Complicated! Fast, competent support getting my taxes prepared. The expert assigned to my account was very thorough and communicative.
Date published: 2021-05-03
Rated 4 out of 5 by from Great interface TurboTax takes a lot of the pain out of this process! The interface is slick and easy to follow through, and if you hit a wall there is an expert online to connect directly with. I did this and Eric helped me move on within 5 mins.
Date published: 2021-05-03
Rated 2 out of 5 by from I feel like this is bait and switch every year I somehow keep getting tricked in to upgrading when I don't need to and cant udo it. Horrible!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is helpful Very good to help filling the tax return, I like it.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is easy and fast very easy guide to doing taxes. have used it for many years
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5151
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from File with confidence With live full premier service, I am more confident with my tax filing than before. I have been using Turbotax for Tax filing for more than 10 years and I did it on my own. This time, I wanted to get a better perspective and make sure all my unique scenarios are covered properly. After the first interaction with live expert, I knew this would go smooth. It was a good experience working with live member. I got answers to all my questions and my tax file was prepared in no time.
Date published: 2021-05-03
Rated 5 out of 5 by from TurboTax is user friendly Easy to prepare and submit my taxes. Easy to find answers to questions that I had by using the search functions or talking to a live expert!
Date published: 2021-05-03
Rated 5 out of 5 by from Taxes made simple We used Turbo Tax. The tax accountant done everything. All that was needed from us was uploading our documents. Turbo Tax did the rest!
Date published: 2021-05-03
Rated 5 out of 5 by from Great Easy Fast a quick and easy way to work through all the complicated taxes
Date published: 2021-05-03
Rated 3 out of 5 by from Slow to Load This is the worst version so far. Slow to start up. The interview questions for Premier were not clear at times. May need to use CPA next time.
Date published: 2021-05-03
Rated 5 out of 5 by from Great For Simplifying the Complicated! Fast, competent support getting my taxes prepared. The expert assigned to my account was very thorough and communicative.
Date published: 2021-05-03
Rated 4 out of 5 by from Great interface TurboTax takes a lot of the pain out of this process! The interface is slick and easy to follow through, and if you hit a wall there is an expert online to connect directly with. I did this and Eric helped me move on within 5 mins.
Date published: 2021-05-03
Rated 2 out of 5 by from I feel like this is bait and switch every year I somehow keep getting tricked in to upgrading when I don't need to and cant udo it. Horrible!
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax is helpful Very good to help filling the tax return, I like it.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is easy and fast very easy guide to doing taxes. have used it for many years
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5151