TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I like TURBO TAX TURBO TAX worked like it was supposed to, when i had questions, they were answered. I would like to have the column listed 'FORMS' for reviewing the taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is one of not the BESTEST tax prep agency I am so incredibly happy and so highly pleased with the way my tax agent kept it professionally clear, updated us every time he was updated on our taxes, and answered the questions we had very very clearly and with patience. One of the best things we love about TurboTax is their agents and their staff and they're impeccable with timing to reply to you efficiently and precisely. I highly recommend and enjoy using their services. Way to go!
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax worked great quick and efficient Talked to tax expert about RMD in IRA distribution Fast response somwhat helpful
Date published: 2022-03-05
Rated 5 out of 5 by from Quick and Simple This website makes it very easy and efficient to file taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Ease of Use Turbo tax works great for my S Corporation company with many shareholders. It is intuitive, organized and easy to use
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is EASY Turbo Tax was so easy to understand and file! Did my taxes in under two hours!
Date published: 2022-03-05
Rated 5 out of 5 by from Great service Full service is very easy and perfect for someone with a busy schedule. I only had a few hours each day and I used the app to message back and forth until I requested a final phone call towards the end, and it was basically a 5 mins convo giving me the peace of mind as well as comparisons to previous years and advise for the future. Look forward to next year.
Date published: 2022-03-05
Rated 5 out of 5 by from Love Turbo Tax Have been using Turbo Tax for years. If Irun into a problem, which is infrequent, a phone call resolves it. They call you back in a short time so you dont have to wait on the phone for a rep.
Date published: 2022-03-05
Rated 1 out of 5 by from No help to Fix Wrongful IND-031-04 E-FileRejection My spouse and I filed a Turbo Tax prepared joint 2020 return by mail. We keep getting IND-031-04 E-File Rejection for incorrect Spousal AGI. How can spouses who filed jointly have different AGIs. Tried all your help including videos. Nothing you have addresses this problem. Carefully reentered data multiple times. Nothing corrects. Now on sixth submittal with continuing rejections. This is intolerable.
Date published: 2022-03-05
Rated 5 out of 5 by from You guys are amazing thank you I had a little trouble because I never done this before and you guys walk me through the steps that I needed to get through and eventually I got it done it took some time I know but other than that it was amazing and I think you a lot
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5149
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I like TURBO TAX TURBO TAX worked like it was supposed to, when i had questions, they were answered. I would like to have the column listed 'FORMS' for reviewing the taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from TurboTax is one of not the BESTEST tax prep agency I am so incredibly happy and so highly pleased with the way my tax agent kept it professionally clear, updated us every time he was updated on our taxes, and answered the questions we had very very clearly and with patience. One of the best things we love about TurboTax is their agents and their staff and they're impeccable with timing to reply to you efficiently and precisely. I highly recommend and enjoy using their services. Way to go!
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax worked great quick and efficient Talked to tax expert about RMD in IRA distribution Fast response somwhat helpful
Date published: 2022-03-05
Rated 5 out of 5 by from Quick and Simple This website makes it very easy and efficient to file taxes.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Ease of Use Turbo tax works great for my S Corporation company with many shareholders. It is intuitive, organized and easy to use
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is EASY Turbo Tax was so easy to understand and file! Did my taxes in under two hours!
Date published: 2022-03-05
Rated 5 out of 5 by from Great service Full service is very easy and perfect for someone with a busy schedule. I only had a few hours each day and I used the app to message back and forth until I requested a final phone call towards the end, and it was basically a 5 mins convo giving me the peace of mind as well as comparisons to previous years and advise for the future. Look forward to next year.
Date published: 2022-03-05
Rated 5 out of 5 by from Love Turbo Tax Have been using Turbo Tax for years. If Irun into a problem, which is infrequent, a phone call resolves it. They call you back in a short time so you dont have to wait on the phone for a rep.
Date published: 2022-03-05
Rated 1 out of 5 by from No help to Fix Wrongful IND-031-04 E-FileRejection My spouse and I filed a Turbo Tax prepared joint 2020 return by mail. We keep getting IND-031-04 E-File Rejection for incorrect Spousal AGI. How can spouses who filed jointly have different AGIs. Tried all your help including videos. Nothing you have addresses this problem. Carefully reentered data multiple times. Nothing corrects. Now on sixth submittal with continuing rejections. This is intolerable.
Date published: 2022-03-05
Rated 5 out of 5 by from You guys are amazing thank you I had a little trouble because I never done this before and you guys walk me through the steps that I needed to get through and eventually I got it done it took some time I know but other than that it was amazing and I think you a lot
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5149