TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Did my own with Turbo Tax and I'm 80 Pretty good. Had to call to clear up an issue but everyone was very helpful.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax seemed more awkward to work with this ye My attempt to E-file was rejected, supposedly because the AGI entered for 2020 did not match my 2020 filing which I did with TurboTax. But the numbers on my tax records were accurate. So I will file by mail. Fortunately I am not due a refund, and my additional amount owed was minor, so this is not a huge inconvenience. But I am disappointed in the lack of assistance from TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy It gives you the convenience of doing your taxes at home, at an amazing rate, with live experts one click away. What more could you ask for?
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax was as painless as paying taxes could be. Ginger was always there for me, patient, user-friendly, professional, and responsive
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is Awesome It's great I like it it's easy u should use it too
Date published: 2022-03-11
Rated 5 out of 5 by from we have been using turbo tax for many years like Very helpful and really knowledgeable I would recommend it to anyone
Date published: 2022-03-11
Rated 3 out of 5 by from Turbotax is not easy it was not free and it not easy at all but i will try it next year
Date published: 2022-03-11
Rated 3 out of 5 by from Harder With Social Security and Retirement Income I thought it was difficult to complete with Social Security, Teacher Retirement, and an IRA for a married couple. Maybe its just the laws, but it was hard.
Date published: 2022-03-11
Rated 5 out of 5 by from Great tax return prepration See you next year in 2022. It was nice, fast and easy.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax Used to be Free Miss the good old days of free filing. The only value this adds is keeping your documents for future years. But is no where close to being worth $108 to file.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Did my own with Turbo Tax and I'm 80 Pretty good. Had to call to clear up an issue but everyone was very helpful.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax seemed more awkward to work with this ye My attempt to E-file was rejected, supposedly because the AGI entered for 2020 did not match my 2020 filing which I did with TurboTax. But the numbers on my tax records were accurate. So I will file by mail. Fortunately I am not due a refund, and my additional amount owed was minor, so this is not a huge inconvenience. But I am disappointed in the lack of assistance from TurboTax.
Date published: 2022-03-11
Rated 5 out of 5 by from Easy It gives you the convenience of doing your taxes at home, at an amazing rate, with live experts one click away. What more could you ask for?
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax Turbo Tax was as painless as paying taxes could be. Ginger was always there for me, patient, user-friendly, professional, and responsive
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is Awesome It's great I like it it's easy u should use it too
Date published: 2022-03-11
Rated 5 out of 5 by from we have been using turbo tax for many years like Very helpful and really knowledgeable I would recommend it to anyone
Date published: 2022-03-11
Rated 3 out of 5 by from Turbotax is not easy it was not free and it not easy at all but i will try it next year
Date published: 2022-03-11
Rated 3 out of 5 by from Harder With Social Security and Retirement Income I thought it was difficult to complete with Social Security, Teacher Retirement, and an IRA for a married couple. Maybe its just the laws, but it was hard.
Date published: 2022-03-11
Rated 5 out of 5 by from Great tax return prepration See you next year in 2022. It was nice, fast and easy.
Date published: 2022-03-11
Rated 2 out of 5 by from Turbo Tax Used to be Free Miss the good old days of free filing. The only value this adds is keeping your documents for future years. But is no where close to being worth $108 to file.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5131