TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax makes life easier! I was hesitant to use TurboTax since we have used a couple different avenues in the past. This experience was not as bad as I thought it would be. I felt like subject was more then triple checked and having a CPA on screen with me to submit put me at ease!!! Than you Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful! This has made taxes so much easier than all the years I did it on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from love turbo tax Turbo tax makes it easy to figure and file federal and state taxes!!! YAY
Date published: 2021-05-17
Rated 4 out of 5 by from Felt confident filing my own return. I had a few questions, as some things have changed for us this past year and both the chat and (eventually, I knew I needed ) the live help were really helpful!
Date published: 2021-05-17
Rated 1 out of 5 by from Do not recommend Far too expensive and it's very difficult to go back and fix minor revisions.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I had a problem figuring out how to print the state return for mailing after efiling the fed return. A little confusing. Also, was print preview the actual state return to mail?
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic customer service from Mike!! Michael is a CPA with 20 years of experience that went throught the entire process with us. At the beginning of the process we were experiencing technical difficulties, which seems like a system glitch but Mike was super helpful and reached out to the previous customer service representative to help us resolve the issue. Turbo Tax is lucky to have a CPA like him!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate The program allows you to enter data and make changes if needed. Its intuitive in the layout and questions so that your time is used efficiently.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome. Nice and easy. Awesome. Nice and easy. Turbo tax import feature makes it easy. No need to key in all the filed from your W2s/1099s, etc.
Date published: 2021-05-17
Rated 5 out of 5 by from Very User Friendly Incredibly Fast and User Friendly Would recommend to all Professionals
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 5125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax makes life easier! I was hesitant to use TurboTax since we have used a couple different avenues in the past. This experience was not as bad as I thought it would be. I felt like subject was more then triple checked and having a CPA on screen with me to submit put me at ease!!! Than you Turbo Tax!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is so helpful! This has made taxes so much easier than all the years I did it on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from love turbo tax Turbo tax makes it easy to figure and file federal and state taxes!!! YAY
Date published: 2021-05-17
Rated 4 out of 5 by from Felt confident filing my own return. I had a few questions, as some things have changed for us this past year and both the chat and (eventually, I knew I needed ) the live help were really helpful!
Date published: 2021-05-17
Rated 1 out of 5 by from Do not recommend Far too expensive and it's very difficult to go back and fix minor revisions.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use I had a problem figuring out how to print the state return for mailing after efiling the fed return. A little confusing. Also, was print preview the actual state return to mail?
Date published: 2021-05-17
Rated 5 out of 5 by from Fantastic customer service from Mike!! Michael is a CPA with 20 years of experience that went throught the entire process with us. At the beginning of the process we were experiencing technical difficulties, which seems like a system glitch but Mike was super helpful and reached out to the previous customer service representative to help us resolve the issue. Turbo Tax is lucky to have a CPA like him!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to navigate The program allows you to enter data and make changes if needed. Its intuitive in the layout and questions so that your time is used efficiently.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome. Nice and easy. Awesome. Nice and easy. Turbo tax import feature makes it easy. No need to key in all the filed from your W2s/1099s, etc.
Date published: 2021-05-17
Rated 5 out of 5 by from Very User Friendly Incredibly Fast and User Friendly Would recommend to all Professionals
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 5125