TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from turbo tax turbo tax does not show worksheets and schedules that show how the data was figured into the totals of the 1040 form. help was not able to provide the schedules or worksheets for review.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is convenient and helpful Excellent speaking with a live person I was able to finish taxes quickly
Date published: 2022-03-11
Rated 5 out of 5 by from Very satisfied with TurboTax I feel TurboTax does a comprehensive job with the details of our tax filing. Every option is reviewed and explained. I feel confident there was nothing overlooked in completing our tax filing.
Date published: 2022-03-11
Rated 4 out of 5 by from Great Service Great accountant and services, makes filing very easy.
Date published: 2022-03-11
Rated 5 out of 5 by from Great Fantastic if I get my return it will be great and super and great
Date published: 2022-03-11
Rated 5 out of 5 by from Radical thank you people - you people - yes you tax people
Date published: 2022-03-11
Rated 2 out of 5 by from Michigan software defectiver I generally like TurboTax. But for the 2021 tax year, the PC version has a flaw. The State of Michigan pension deduction, which is correctly calculated on form 4884, does not get populated on the other necessary forms (Schedule 1, and MI-1040). I therefore have to MANUALLY PREPARE MY STATE RETURN, even though the software "ALLEGEDLY" includes one state. I spoke to a representative, who's only suggestion was to delete forms and re-enter, which did not work at all.
Date published: 2022-03-11
Rated 3 out of 5 by from Good but spammy Lot of spam offers during the process & the ridiculous charges without any clear explanation.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Overall the experience is good. But I wish they would be more accurate with their prices upfront. They always try to up-sale you.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is GREAT! I've been using TurboTax for many years now and will continue to do so. It is easy to use and navigate! I appreciate that the software will go through the process of double-checking the availability of additional savings (deductions / credits) for your tax returns, if eligible.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from turbo tax turbo tax does not show worksheets and schedules that show how the data was figured into the totals of the 1040 form. help was not able to provide the schedules or worksheets for review.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo tax is convenient and helpful Excellent speaking with a live person I was able to finish taxes quickly
Date published: 2022-03-11
Rated 5 out of 5 by from Very satisfied with TurboTax I feel TurboTax does a comprehensive job with the details of our tax filing. Every option is reviewed and explained. I feel confident there was nothing overlooked in completing our tax filing.
Date published: 2022-03-11
Rated 4 out of 5 by from Great Service Great accountant and services, makes filing very easy.
Date published: 2022-03-11
Rated 5 out of 5 by from Great Fantastic if I get my return it will be great and super and great
Date published: 2022-03-11
Rated 5 out of 5 by from Radical thank you people - you people - yes you tax people
Date published: 2022-03-11
Rated 2 out of 5 by from Michigan software defectiver I generally like TurboTax. But for the 2021 tax year, the PC version has a flaw. The State of Michigan pension deduction, which is correctly calculated on form 4884, does not get populated on the other necessary forms (Schedule 1, and MI-1040). I therefore have to MANUALLY PREPARE MY STATE RETURN, even though the software "ALLEGEDLY" includes one state. I spoke to a representative, who's only suggestion was to delete forms and re-enter, which did not work at all.
Date published: 2022-03-11
Rated 3 out of 5 by from Good but spammy Lot of spam offers during the process & the ridiculous charges without any clear explanation.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Overall the experience is good. But I wish they would be more accurate with their prices upfront. They always try to up-sale you.
Date published: 2022-03-11
Rated 5 out of 5 by from TurboTax is GREAT! I've been using TurboTax for many years now and will continue to do so. It is easy to use and navigate! I appreciate that the software will go through the process of double-checking the availability of additional savings (deductions / credits) for your tax returns, if eligible.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5125