TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by S1lv3r from Great tool as every year TurboTax makes it easy to files ones taxes by walking through all relevant categories. It does help to have some basic knowledge of necessary forms and tax requirements for more complicated returns. Thank you for providing this great program to let us file from the comfort of our own home.
Date published: 2023-04-01
Rated 1 out of 5 by AMJJ from Upgrade even when I owe? I hate how this program makes you upgrade to a hundred dollar service when you already owe. Maximized nothing.
Date published: 2023-04-01
Rated 4 out of 5 by Josh D Six from User-friendly, customer service could be better My wife and I have bee using Turbo Tax for many years now and I've always appreciated the interface and ease-of-use. However, we ran into an issue and contacted the support team via chat. While they were responsive, they did not provide good guidance, which called into question how much tax knowledge the customer service team has
Date published: 2023-04-01
Rated 5 out of 5 by Kyle143 from good It was easy to use. I will continue to use turbo tax.
Date published: 2023-04-01
Rated 5 out of 5 by Timbo1966 from Turbo tax is great Been using Turbo tax for 10 years and won't use any other service
Date published: 2023-04-01
Rated 5 out of 5 by ClarisaC from Helped me get a refund Turbo Tax helped me get a refund when I thought I wasn't eligible this year.
Date published: 2023-04-01
Rated 5 out of 5 by kaiyo123 from turbo tax was great quick and easy. I liked it because it was very easy to understand and free
Date published: 2023-04-01
Rated 1 out of 5 by NopeTurbo from TurboTax Is Filled with Hidden Fees and Costs TurboTax also wanted to ignore property tax I paid, and wanted to finish up without checking that deduction.
Date published: 2023-04-01
Rated 4 out of 5 by R Lewis from Works well, but with many ads Turbo Tax is a good way to get your taxes done, however the ads for their products add confusion that could cause someone to pay for something they don't need. The ads definitely add more time to the process - readying the ads and determining if this step is needed or just an option that will pay Turbo Tax for a service. Tax returns are confusing enough without Turbo Tax adding more to the "word problems".
Date published: 2023-04-01
Rated 5 out of 5 by Rahbecka from Turbo Tax is my go to I've used Turbo Tax for years n years. i appreciate the ease of use and the links to help explain how/why things were calculated. it's extremely user friendly and i've never had an issue or any IRS problems.
All TurboTax® Offerings Reviews - Page 5114
Date published: 2023-04-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by S1lv3r from Great tool as every year TurboTax makes it easy to files ones taxes by walking through all relevant categories. It does help to have some basic knowledge of necessary forms and tax requirements for more complicated returns. Thank you for providing this great program to let us file from the comfort of our own home.
Date published: 2023-04-01
Rated 1 out of 5 by AMJJ from Upgrade even when I owe? I hate how this program makes you upgrade to a hundred dollar service when you already owe. Maximized nothing.
Date published: 2023-04-01
Rated 4 out of 5 by Josh D Six from User-friendly, customer service could be better My wife and I have bee using Turbo Tax for many years now and I've always appreciated the interface and ease-of-use. However, we ran into an issue and contacted the support team via chat. While they were responsive, they did not provide good guidance, which called into question how much tax knowledge the customer service team has
Date published: 2023-04-01
Rated 5 out of 5 by Kyle143 from good It was easy to use. I will continue to use turbo tax.
Date published: 2023-04-01
Rated 5 out of 5 by Timbo1966 from Turbo tax is great Been using Turbo tax for 10 years and won't use any other service
Date published: 2023-04-01
Rated 5 out of 5 by ClarisaC from Helped me get a refund Turbo Tax helped me get a refund when I thought I wasn't eligible this year.
Date published: 2023-04-01
Rated 5 out of 5 by kaiyo123 from turbo tax was great quick and easy. I liked it because it was very easy to understand and free
Date published: 2023-04-01
Rated 1 out of 5 by NopeTurbo from TurboTax Is Filled with Hidden Fees and Costs TurboTax also wanted to ignore property tax I paid, and wanted to finish up without checking that deduction.
Date published: 2023-04-01
Rated 4 out of 5 by R Lewis from Works well, but with many ads Turbo Tax is a good way to get your taxes done, however the ads for their products add confusion that could cause someone to pay for something they don't need. The ads definitely add more time to the process - readying the ads and determining if this step is needed or just an option that will pay Turbo Tax for a service. Tax returns are confusing enough without Turbo Tax adding more to the "word problems".
Date published: 2023-04-01
Rated 5 out of 5 by Rahbecka from Turbo Tax is my go to I've used Turbo Tax for years n years. i appreciate the ease of use and the links to help explain how/why things were calculated. it's extremely user friendly and i've never had an issue or any IRS problems.
All TurboTax® Offerings Reviews - Page 5114
Date published: 2023-04-01