TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax is a little more involved this year It does make it easy to go over deductions step by step. However, it is taxing and aggravating all the windows and terms.
Date published: 2021-05-05
Rated 4 out of 5 by from turbotax is great until you taxes get complicated I have used turbo tax for years and they were great until I had to break down and buy their services to prepare my taxes for me. I found the prices to be a bit high.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best and excellent tool for my tax I love TurboTax because it helps me to understand and process my taxes in an easy and understandable way.
Date published: 2021-05-05
Rated 4 out of 5 by from Not as happy this year as the past 7 years I have always given 5 stars, but this year only 4 stars. I had lots of issues with importing 1099-INT and 1099-DIV. ItsDeductible never imported my donations at all.
Date published: 2021-05-05
Rated 5 out of 5 by from Always has us covered Our taxes are getting more complicated but I thought I could get through with Turbo Tax...and I did!
Date published: 2021-05-05
Rated 5 out of 5 by from EASY STEP BY STEP AND TIME SAVING IT IS AN EASY PROGRAM BASE ON STEP BY STEP ENTERING OF THE INFORMATION EVEN IF IT IS YOUR FIRST TIME THAT YOU ARE USING IT.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is excellent easy to use, and clear directions to follow made the process a breeze
Date published: 2021-05-05
Rated 5 out of 5 by from Highly recommend! Working with a Live Tax Expert was easier than I expected! My expert was friendly and detailed oriented which was very helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from very straightforward I liked using the software. Only 2 small complaints - when entering member percentages for loss, profit, and ownership percentage, data was not saved no matter how many times I entered it. Luckily I corrected it at the end when they found it as an error. Also, after errors were fixed, I went to save the return and only then did it mention that I still had errors - too late I guess!
Date published: 2021-05-05
Rated 5 out of 5 by from Fills the bill Does the job. Just make sure all your records are together
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 5113
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is a little more involved this year It does make it easy to go over deductions step by step. However, it is taxing and aggravating all the windows and terms.
Date published: 2021-05-05
Rated 4 out of 5 by from turbotax is great until you taxes get complicated I have used turbo tax for years and they were great until I had to break down and buy their services to prepare my taxes for me. I found the prices to be a bit high.
Date published: 2021-05-05
Rated 5 out of 5 by from TurboTax is the best and excellent tool for my tax I love TurboTax because it helps me to understand and process my taxes in an easy and understandable way.
Date published: 2021-05-05
Rated 4 out of 5 by from Not as happy this year as the past 7 years I have always given 5 stars, but this year only 4 stars. I had lots of issues with importing 1099-INT and 1099-DIV. ItsDeductible never imported my donations at all.
Date published: 2021-05-05
Rated 5 out of 5 by from Always has us covered Our taxes are getting more complicated but I thought I could get through with Turbo Tax...and I did!
Date published: 2021-05-05
Rated 5 out of 5 by from EASY STEP BY STEP AND TIME SAVING IT IS AN EASY PROGRAM BASE ON STEP BY STEP ENTERING OF THE INFORMATION EVEN IF IT IS YOUR FIRST TIME THAT YOU ARE USING IT.
Date published: 2021-05-05
Rated 5 out of 5 by from turbo tax is excellent easy to use, and clear directions to follow made the process a breeze
Date published: 2021-05-05
Rated 5 out of 5 by from Highly recommend! Working with a Live Tax Expert was easier than I expected! My expert was friendly and detailed oriented which was very helpful.
Date published: 2021-05-05
Rated 4 out of 5 by from very straightforward I liked using the software. Only 2 small complaints - when entering member percentages for loss, profit, and ownership percentage, data was not saved no matter how many times I entered it. Luckily I corrected it at the end when they found it as an error. Also, after errors were fixed, I went to save the return and only then did it mention that I still had errors - too late I guess!
Date published: 2021-05-05
Rated 5 out of 5 by from Fills the bill Does the job. Just make sure all your records are together
Date published: 2021-05-05
All TurboTax® Offerings Reviews - Page 5113