TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is amazing!!! we have been filing with turbo tax for the past five years we just love it. The agents are very helpful and engaging. we love turbotax
Date published: 2022-03-11
Rated 3 out of 5 by from TurboTax Was a challenge this year. I have been using TurboTax for years. I have always had great luck. This year was a challenge. I got charged already and now i can not e-file. i have to print and mail in my return due to a glitch in their system that could not be fixed. I am a little frustrated but i will try them again next year. We will see if this happens again....
Date published: 2022-03-11
Rated 2 out of 5 by from I won't be using them next year Repeat customer for years. Quality has gone down, price went up.
Date published: 2022-03-11
Rated 5 out of 5 by from great product I have been using Turbo Tax for the past 10 or more years. I find it easy to use, understand, and file. great product! I'll use it to file my income tax for many years to come.
Date published: 2022-03-11
Rated 5 out of 5 by from Very easy and excellent service from Craig! Could not have been any happier with Craig and Turbo Tax! Thank you!
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME!! I was very pleased with the prompt help I received and the courteous manner it was provided in!!
Date published: 2022-03-11
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for several years now. It works great and makes doing my Taxes easier.
Date published: 2022-03-11
Rated 5 out of 5 by from Outstanding! My experience was outstanding! I just spent over an hour on the line with David and he was incredible
Date published: 2022-03-11
Rated 4 out of 5 by from Usually very good - this year a glitch Generally very pleased, but this year there was an error found in review that needed to be manually updated, except program would not let me update it - even in forms view. Talked to someone, but no resolution. I had to print and mail my federal return.
Date published: 2022-03-11
Rated 4 out of 5 by from Multi year Turbo Tax User Overall I really like the product. I found issue with filling in a designated form with $0 can be problem. The friendly and knowledgeable experts have a great help to me.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is amazing!!! we have been filing with turbo tax for the past five years we just love it. The agents are very helpful and engaging. we love turbotax
Date published: 2022-03-11
Rated 3 out of 5 by from TurboTax Was a challenge this year. I have been using TurboTax for years. I have always had great luck. This year was a challenge. I got charged already and now i can not e-file. i have to print and mail in my return due to a glitch in their system that could not be fixed. I am a little frustrated but i will try them again next year. We will see if this happens again....
Date published: 2022-03-11
Rated 2 out of 5 by from I won't be using them next year Repeat customer for years. Quality has gone down, price went up.
Date published: 2022-03-11
Rated 5 out of 5 by from great product I have been using Turbo Tax for the past 10 or more years. I find it easy to use, understand, and file. great product! I'll use it to file my income tax for many years to come.
Date published: 2022-03-11
Rated 5 out of 5 by from Very easy and excellent service from Craig! Could not have been any happier with Craig and Turbo Tax! Thank you!
Date published: 2022-03-11
Rated 5 out of 5 by from AWESOME!! I was very pleased with the prompt help I received and the courteous manner it was provided in!!
Date published: 2022-03-11
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo Tax for several years now. It works great and makes doing my Taxes easier.
Date published: 2022-03-11
Rated 5 out of 5 by from Outstanding! My experience was outstanding! I just spent over an hour on the line with David and he was incredible
Date published: 2022-03-11
Rated 4 out of 5 by from Usually very good - this year a glitch Generally very pleased, but this year there was an error found in review that needed to be manually updated, except program would not let me update it - even in forms view. Talked to someone, but no resolution. I had to print and mail my federal return.
Date published: 2022-03-11
Rated 4 out of 5 by from Multi year Turbo Tax User Overall I really like the product. I found issue with filling in a designated form with $0 can be problem. The friendly and knowledgeable experts have a great help to me.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5112