TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is a Life Saver I prefer the option to speak with someone - so much quicker and easier to clarify the issue I am experiencing and need help with. Everyone has been so good about dealing outside the box and understand the frustrations of non technical people calling for assistance.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use Good experience. The only that frustrates me is you keep asking me to update to another level. I do not like that.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peasy It was so very easy and wasn't time consuming. The key is to have all your paperwork before you start to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Always a great service I have been using Turbo Tax for as long as I can remember. They keep it simple and easier than ever. This year I was so trusting due to my experiences I was finished in under 30 minutes!
Date published: 2023-04-02
Rated 2 out of 5 by from Hope to transition away next year This year, Turbo Tax didn't prompt me to enter my charitable contributions nor my mortgage interest documentation. I had to seek these forms myself. I have depended on TT for years to prompt me to complete things correctly, since filing taxes is very intimidating. I felt insecure about my taxes this year due to the missing prompts. I am annoyed that I had to pay $180 to file my taxes even though TT failed to prompt me for these items. I am going to switch to an alternative option next year.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is fantastic,easy to use TurboTax has been a great success with my taxes thank you
Date published: 2023-04-02
Rated 5 out of 5 by from My annual go to Turbotax makes paying taxes a breeze. I couldn't imagine not using it.
Date published: 2023-04-02
Rated 4 out of 5 by from Good It is pretty user friendly, but the fee to use it is too high.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax is Awesome Turbotax is very helpfull, but some of item can't be changed
Date published: 2023-04-02
Rated 4 out of 5 by from TurboTastic easy to use 1111111111111111111111111111111111111111111111111111111
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5111
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a Life Saver I prefer the option to speak with someone - so much quicker and easier to clarify the issue I am experiencing and need help with. Everyone has been so good about dealing outside the box and understand the frustrations of non technical people calling for assistance.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy to use Good experience. The only that frustrates me is you keep asking me to update to another level. I do not like that.
Date published: 2023-04-02
Rated 5 out of 5 by from Easy Peasy It was so very easy and wasn't time consuming. The key is to have all your paperwork before you start to file.
Date published: 2023-04-02
Rated 5 out of 5 by from Always a great service I have been using Turbo Tax for as long as I can remember. They keep it simple and easier than ever. This year I was so trusting due to my experiences I was finished in under 30 minutes!
Date published: 2023-04-02
Rated 2 out of 5 by from Hope to transition away next year This year, Turbo Tax didn't prompt me to enter my charitable contributions nor my mortgage interest documentation. I had to seek these forms myself. I have depended on TT for years to prompt me to complete things correctly, since filing taxes is very intimidating. I felt insecure about my taxes this year due to the missing prompts. I am annoyed that I had to pay $180 to file my taxes even though TT failed to prompt me for these items. I am going to switch to an alternative option next year.
Date published: 2023-04-02
Rated 5 out of 5 by from TurboTax is fantastic,easy to use TurboTax has been a great success with my taxes thank you
Date published: 2023-04-02
Rated 5 out of 5 by from My annual go to Turbotax makes paying taxes a breeze. I couldn't imagine not using it.
Date published: 2023-04-02
Rated 4 out of 5 by from Good It is pretty user friendly, but the fee to use it is too high.
Date published: 2023-04-02
Rated 5 out of 5 by from Turbotax is Awesome Turbotax is very helpfull, but some of item can't be changed
Date published: 2023-04-02
Rated 4 out of 5 by from TurboTastic easy to use 1111111111111111111111111111111111111111111111111111111
Date published: 2023-04-02
All TurboTax® Offerings Reviews - Page 5111