TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fair I have been using turbo tax since it first came out. but this year I am having nothing but problems with this disk. Not wanting to connect to the internet to not wanting the program to start or transmitting my return.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax IS awesome Great experience with every tax expert and CPA; I called about 7 times
Date published: 2022-03-08
Rated 5 out of 5 by from its awsome it was easy to do my income tax return with turbo tax
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax is amazing TurboTax is easy to follow along. Fast and efficient
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is very good! I file a simple tax return before the deadline and had no payment. I love Turbo Tax. I had no problems!
Date published: 2022-03-08
Rated 5 out of 5 by from Best Tax Self-preparation service out there I loved that not only did TurboTax walk you through the entire process by asking questions (if you opted to go that route), but also had useful, simple information for their tech tips, instead of jargon, and links to tax code. Every change in refund/owe was broken down and explained, which was honestly my favourite part. Very similar to another tax site I have been using for years, but just does it better.
Date published: 2022-03-08
Rated 3 out of 5 by from First times it was ok, a little confusing though. it was ok, a little stressful and confusing though.
Date published: 2022-03-08
Rated 5 out of 5 by from Amazing My experience was amazing I will definitely return again
Date published: 2022-03-08
Rated 5 out of 5 by from The ease of TurboTax Years ago I did my own taxes but aunt as well as I used TurboTax, no I do not have to use schedule C in my mind cannot keep up with all the new laws it was just easier to hand them over to a TurboTax agent.
Date published: 2022-03-08
Rated 3 out of 5 by from INTUIT Account (Recovery) Now Required I have used Turbo Tax for over 15 years. New this year was that if you downloaded Banking or Broker Stock Trades, such as from Wells Fargo Schwab, Fidelity, TD Ameritrade, etc. - You had to sign into your INTUIT account when you selected a second download. I have not used my old INTUIT account in like 10 years, since it was not required for anything in the past. Further, I have moved several times in the last 10 years, and both my INTUIT account email and phone number had changed. This made account recovery or even creating a new account an extreme hassle. Took 3 days and 3 phone calls and waiting to get this resolved GET THIS - Old INTUIT accounts can ONLY be recovered by the "Account Recovery Team" and they do not accept phone calls !!! Took forever and was a ridiculous hassle
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fair I have been using turbo tax since it first came out. but this year I am having nothing but problems with this disk. Not wanting to connect to the internet to not wanting the program to start or transmitting my return.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo tax IS awesome Great experience with every tax expert and CPA; I called about 7 times
Date published: 2022-03-08
Rated 5 out of 5 by from its awsome it was easy to do my income tax return with turbo tax
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax is amazing TurboTax is easy to follow along. Fast and efficient
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax is very good! I file a simple tax return before the deadline and had no payment. I love Turbo Tax. I had no problems!
Date published: 2022-03-08
Rated 5 out of 5 by from Best Tax Self-preparation service out there I loved that not only did TurboTax walk you through the entire process by asking questions (if you opted to go that route), but also had useful, simple information for their tech tips, instead of jargon, and links to tax code. Every change in refund/owe was broken down and explained, which was honestly my favourite part. Very similar to another tax site I have been using for years, but just does it better.
Date published: 2022-03-08
Rated 3 out of 5 by from First times it was ok, a little confusing though. it was ok, a little stressful and confusing though.
Date published: 2022-03-08
Rated 5 out of 5 by from Amazing My experience was amazing I will definitely return again
Date published: 2022-03-08
Rated 5 out of 5 by from The ease of TurboTax Years ago I did my own taxes but aunt as well as I used TurboTax, no I do not have to use schedule C in my mind cannot keep up with all the new laws it was just easier to hand them over to a TurboTax agent.
Date published: 2022-03-08
Rated 3 out of 5 by from INTUIT Account (Recovery) Now Required I have used Turbo Tax for over 15 years. New this year was that if you downloaded Banking or Broker Stock Trades, such as from Wells Fargo Schwab, Fidelity, TD Ameritrade, etc. - You had to sign into your INTUIT account when you selected a second download. I have not used my old INTUIT account in like 10 years, since it was not required for anything in the past. Further, I have moved several times in the last 10 years, and both my INTUIT account email and phone number had changed. This made account recovery or even creating a new account an extreme hassle. Took 3 days and 3 phone calls and waiting to get this resolved GET THIS - Old INTUIT accounts can ONLY be recovered by the "Account Recovery Team" and they do not accept phone calls !!! Took forever and was a ridiculous hassle
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5105