TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by from Another successful year with TurboTax I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by from Got the job done,, It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by from Turbotax got disappointing.Doubtful will use again disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax helped me with my situation! I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Convenient User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by from forms late Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
Date published: 2022-03-12
Rated 5 out of 5 by from I love TurboTax Made everything so easy only tax filing I’ll use from now on
Date published: 2022-03-12
Rated 1 out of 5 by from Horrible version I had multiple issues and leave me alone with this nonsense review.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5090
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Your representative is there throughout the entire process and makes sure you submitted all the documentation you need
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is good She was busy i think you need more staff when it is tax time
Date published: 2022-03-12
Rated 5 out of 5 by from Another successful year with TurboTax I find Turbo Tax very user friendly and expect to use it for many years to come.
Date published: 2022-03-12
Rated 3 out of 5 by from Got the job done,, It cost me more this year and I had way less paperwork also paid in more and am getting back way less. Not happy but it's done for the year....
Date published: 2022-03-12
Rated 2 out of 5 by from Turbotax got disappointing.Doubtful will use again disappointing in a few areas and don't have time and out of patience with the program. Additionally, I had a discount thru SCCU (Space Coast Credit Unit), or so I thought, in previous years which didn't happen this year. Whole thing turned out quite expensive. ~good day
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax helped me with my situation! I did the Basic package, full service for TurboTax Live Online. I was paired with a tax preparer who I adore. Yolanda took care of me and answered all my questions and concerns with empathy and with a great amount of knowledge. I was not able to file for 7 years, so I was skeptical to even try. She eased my anxiety so did all of the other TurboTax representatives I spoke with. It is that easy!
Date published: 2022-03-12
Rated 5 out of 5 by from Convenient User friendly...easy to navigate...simple to understand...
Date published: 2022-03-12
Rated 2 out of 5 by from forms late Extremely bad that we had to wait so long for form 1116 and that there were still errors on issuance. Very very bad relative to prior years.
Date published: 2022-03-12
Rated 5 out of 5 by from I love TurboTax Made everything so easy only tax filing I’ll use from now on
Date published: 2022-03-12
Rated 1 out of 5 by from Horrible version I had multiple issues and leave me alone with this nonsense review.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5090