TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Awesome...catches mistakes I made on state taxes Needless to say, some state tax calculations are convoluted at best. Turbotax takes care of all the details - especially handy when having to file in more than one state.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax was very frustrating After paying for e-file for federal and state, my e-file was rejected several times because AGI could not be confirmed as correct. I entered the correct AGI from 2020 return but it would not accept it. I finally gave up and I had to mail returns.
Date published: 2021-05-03
Rated 5 out of 5 by from Simple and straightforward Really appreciate the ease and streamlined process - specific, easily answerable questions to guide the preparer.
Date published: 2021-05-03
Rated 5 out of 5 by from Love using Turbo Tax turbo Tax app was very self explained quick and easy
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax was awesome. For the first time in 15 years I needed to call the expert. Both times were excellent.
Date published: 2021-05-03
Rated 5 out of 5 by from very easy quick and simple have used for five or six years will use again
Date published: 2021-05-03
Rated 5 out of 5 by from Absolutely very helpful and terrific! It is very easy to use. I had been using this for many many years.
Date published: 2021-05-03
Rated 5 out of 5 by from Easy, Helpful and Fast It is easy, helpful and fast. It walks you through everything.
Date published: 2021-05-03
Rated 5 out of 5 by from Another Great Experience with TurboTax! I've only ever filed my taxes using TurboTax. Their systems are easy to use and follow, and always the most convenient. I liked that I could always save and pick up where I left off at a time that works for me. They also make sure to provide helpful information, as you need it, to help guide you along the way.
Date published: 2021-05-03
Rated 5 out of 5 by from Super helpful I have used Turbo Tax for years, and I love it because it takes the time to explain what is happening in each step and calculation. It makes me feel like I understand a little bit more about how the final totals are all made.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5086
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome...catches mistakes I made on state taxes Needless to say, some state tax calculations are convoluted at best. Turbotax takes care of all the details - especially handy when having to file in more than one state.
Date published: 2021-05-03
Rated 1 out of 5 by from Turbo Tax was very frustrating After paying for e-file for federal and state, my e-file was rejected several times because AGI could not be confirmed as correct. I entered the correct AGI from 2020 return but it would not accept it. I finally gave up and I had to mail returns.
Date published: 2021-05-03
Rated 5 out of 5 by from Simple and straightforward Really appreciate the ease and streamlined process - specific, easily answerable questions to guide the preparer.
Date published: 2021-05-03
Rated 5 out of 5 by from Love using Turbo Tax turbo Tax app was very self explained quick and easy
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax was awesome. For the first time in 15 years I needed to call the expert. Both times were excellent.
Date published: 2021-05-03
Rated 5 out of 5 by from very easy quick and simple have used for five or six years will use again
Date published: 2021-05-03
Rated 5 out of 5 by from Absolutely very helpful and terrific! It is very easy to use. I had been using this for many many years.
Date published: 2021-05-03
Rated 5 out of 5 by from Easy, Helpful and Fast It is easy, helpful and fast. It walks you through everything.
Date published: 2021-05-03
Rated 5 out of 5 by from Another Great Experience with TurboTax! I've only ever filed my taxes using TurboTax. Their systems are easy to use and follow, and always the most convenient. I liked that I could always save and pick up where I left off at a time that works for me. They also make sure to provide helpful information, as you need it, to help guide you along the way.
Date published: 2021-05-03
Rated 5 out of 5 by from Super helpful I have used Turbo Tax for years, and I love it because it takes the time to explain what is happening in each step and calculation. It makes me feel like I understand a little bit more about how the final totals are all made.
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5086