TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from A Relief in Hectic Times TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by from Easy to use but not great customer service Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by from Super Turbo Tax Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is a great product I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent support Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by from Best first time ever I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a very good option when filing taxes. Professional tax experts, excellent software, reasonable price. Takes the worry of out doing taxes on one's own.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax saves time and money! Thank you so much for the convenience of filing my taxes personally.
Date published: 2022-03-12
Rated 5 out of 5 by from Everything I need to file my business taxes! I have been using Turbo Tax (personal) since I started filing taxes and Turbo Tax Business has the same ease of use I have always experienced.
Date published: 2022-03-12
Rated 4 out of 5 by from Saved me time I recently moved to a new state to a fixer upper that has taken up a great deal of my time, on top of that my workload has picked up. All good things, but at a point when my life and taxes were more complicated than I'm used to, it was a relief to handoff something and not have to worry much about it. I like doing my own taxes, usually on turbo tax because I can do most of it from my phone, but I needed the help this year. It was a bit more expensive than I would have liked, but I expect it's comparable to other tax professionals, I just didn't have to go anywhere.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5085
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A Relief in Hectic Times TurboTax supplies the average citizen with the efficiency and simplicity that the federal bureaucratic colossus does not. Unlike many organizations, it does not use the technology of our age to make things more complicated; it actually succeeds in using technology to make things easier. I appreciate it to the extent of thanking God for it in my prayers. It is deeply appreciated.
Date published: 2022-03-12
Rated 3 out of 5 by from Easy to use but not great customer service Been using TurboTax for years and generally find it to be easy to use and, when I get it at Sam's Club, pretty reasonably priced. Unfortunately, this year I needed a form that was not yet finalized when I originally wanted to file my taxes. TurboTax gave me the option to be emailed when the form was available in the software, so I signed up. After waiting two weeks, I went into TurboTax software today just to check. (I had already been past my typical filing date by a couple of weeks BEFORE this delay so I was concerned about getting everything filed before the end of season rush.) Lo and behold, the form was available and I was able to file. NEVER received the notification email!!! Leaves me wondering how long it's been ready without my knowledge. Had I not signed up for that email notification, I would have been checking every day. Don't believe them if TurboTax says they'll send you a notification...
Date published: 2022-03-12
Rated 5 out of 5 by from Super Turbo Tax Easy to use and help request are great. Will continue to use nest year.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax is a great product I have been using these products since they were Tax-Edge in the early 80's.
Date published: 2022-03-12
Rated 5 out of 5 by from Excellent support Great support team and we get a call within a few min upon request
Date published: 2022-03-12
Rated 5 out of 5 by from Best first time ever I was kinda worried at first with what I needed (wasn't much) ,then signed up for turbotax it was fast and taxes weren't a worry no more, just straight forward I love it.
Date published: 2022-03-12
Rated 5 out of 5 by from TurboTax is a very good option when filing taxes. Professional tax experts, excellent software, reasonable price. Takes the worry of out doing taxes on one's own.
Date published: 2022-03-12
Rated 5 out of 5 by from Turbo tax saves time and money! Thank you so much for the convenience of filing my taxes personally.
Date published: 2022-03-12
Rated 5 out of 5 by from Everything I need to file my business taxes! I have been using Turbo Tax (personal) since I started filing taxes and Turbo Tax Business has the same ease of use I have always experienced.
Date published: 2022-03-12
Rated 4 out of 5 by from Saved me time I recently moved to a new state to a fixer upper that has taken up a great deal of my time, on top of that my workload has picked up. All good things, but at a point when my life and taxes were more complicated than I'm used to, it was a relief to handoff something and not have to worry much about it. I like doing my own taxes, usually on turbo tax because I can do most of it from my phone, but I needed the help this year. It was a bit more expensive than I would have liked, but I expect it's comparable to other tax professionals, I just didn't have to go anywhere.
Date published: 2022-03-12
All TurboTax® Offerings Reviews - Page 5085