TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product - easy to use ! Very good product and easy to use ! Thank you TurboTax
Date published: 2021-04-06
Rated 5 out of 5 by from TURBOTAX IS GREAT quick and efficient fun tax filing i always dreaded this period of the year now i might start to enjoy the month
Date published: 2021-04-06
Rated 5 out of 5 by from Good service Been using Turbo Tax for years and hope to use them for many more.
Date published: 2021-04-06
Rated 5 out of 5 by from First time filing married/jointly return. Very easy to use. Provided helpful suggestions throughout the process.
Date published: 2021-04-06
Rated 5 out of 5 by from Got what I expected - so far. That's all folks...............................................
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Tax is easy to use Have used Turbo Tax for six years now. Feel at ease with this program
Date published: 2021-04-06
Rated 1 out of 5 by from I'll never use Turbotax again I AM SO DISAPPOINTED IN TURBOTAX. I'VE USED TURBOTAX PROBABLY THE LAST 8 TO 10 YEARS WITH NO PROBLEMS. THIS YEAR WAS DIFFERENT. AS I FILLED OUT MY RETURNS, I RAN ACROSS MANY GLITCHES THAT WOULD ASK ME TO CORRECT SECTIONS THAT I DIDN'T EVEN FILL OUT TO BEGIN WITH. AND THEN MY RETURNS WAS REJECTED REPEATEDLY, EVEN WITH TECH SUPPORT. I FINALY GAVE UP AND WANTED A REFUND SO I COULD USE A DIFFERENT SERVICE, BUT WAS DENIED TWO TIMES. THE FEES ARE WAY TOO EXPENSIVE ANYWAY, LET ALONE NOT GETTING ANYTHING FOR THE FEE. SO I WILL NEVER USE TURBOTAX AGAIN. I ONLY USED IT THIS TIME BECAUSE I WAS DENIED MY FEE REFUND, AND I COULDN'T AFFORD TO SPEND MORE MONEY. NEVER AGAIN TURBOTAX.
Date published: 2021-04-06
Rated 5 out of 5 by from Very easy Great for any level of experience. Very easy covering all areas!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax has made it very easy for us "do it ourselves bunch". However, be aware it is not free which for us is fine. It is a lot less than some one else doing it for you
Date published: 2021-04-06
Rated 4 out of 5 by from TurboTax is great Overall a great experience. Easy to use and quick. Gives the user the feeling of positive reaction to tax filing. Only nisasue the review reflected no errors but when I e-filed an entry of 0.00 in box 10 would not work and needed to be deleted prior to e filing to work. The error process should have caught the error or removed the entry automatically. zero or blank is the same to me.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 5078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great product - easy to use ! Very good product and easy to use ! Thank you TurboTax
Date published: 2021-04-06
Rated 5 out of 5 by from TURBOTAX IS GREAT quick and efficient fun tax filing i always dreaded this period of the year now i might start to enjoy the month
Date published: 2021-04-06
Rated 5 out of 5 by from Good service Been using Turbo Tax for years and hope to use them for many more.
Date published: 2021-04-06
Rated 5 out of 5 by from First time filing married/jointly return. Very easy to use. Provided helpful suggestions throughout the process.
Date published: 2021-04-06
Rated 5 out of 5 by from Got what I expected - so far. That's all folks...............................................
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Tax is easy to use Have used Turbo Tax for six years now. Feel at ease with this program
Date published: 2021-04-06
Rated 1 out of 5 by from I'll never use Turbotax again I AM SO DISAPPOINTED IN TURBOTAX. I'VE USED TURBOTAX PROBABLY THE LAST 8 TO 10 YEARS WITH NO PROBLEMS. THIS YEAR WAS DIFFERENT. AS I FILLED OUT MY RETURNS, I RAN ACROSS MANY GLITCHES THAT WOULD ASK ME TO CORRECT SECTIONS THAT I DIDN'T EVEN FILL OUT TO BEGIN WITH. AND THEN MY RETURNS WAS REJECTED REPEATEDLY, EVEN WITH TECH SUPPORT. I FINALY GAVE UP AND WANTED A REFUND SO I COULD USE A DIFFERENT SERVICE, BUT WAS DENIED TWO TIMES. THE FEES ARE WAY TOO EXPENSIVE ANYWAY, LET ALONE NOT GETTING ANYTHING FOR THE FEE. SO I WILL NEVER USE TURBOTAX AGAIN. I ONLY USED IT THIS TIME BECAUSE I WAS DENIED MY FEE REFUND, AND I COULDN'T AFFORD TO SPEND MORE MONEY. NEVER AGAIN TURBOTAX.
Date published: 2021-04-06
Rated 5 out of 5 by from Very easy Great for any level of experience. Very easy covering all areas!
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax has made it very easy for us "do it ourselves bunch". However, be aware it is not free which for us is fine. It is a lot less than some one else doing it for you
Date published: 2021-04-06
Rated 4 out of 5 by from TurboTax is great Overall a great experience. Easy to use and quick. Gives the user the feeling of positive reaction to tax filing. Only nisasue the review reflected no errors but when I e-filed an entry of 0.00 in box 10 would not work and needed to be deleted prior to e filing to work. The error process should have caught the error or removed the entry automatically. zero or blank is the same to me.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 5078