TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not good You are missing key forms to complete return. 8915
Date published: 2022-03-06
Rated 4 out of 5 by from Thanks Turbo Software was fine but the need to upgrade the operating system is annoying. Not sure why it can't be made backwards compatible for the Mac OS. It also did not compare the child tax credit to last year and dd not let me put in the payment amount of the credit until I was almost done which made it look like I owed when I was getting a return. I am also not sure if PA charge or Turbo charges to file state but the fee to file is 20% of my return. Filing by mail to save but also should be fixed or explained in future versions.
Date published: 2022-03-06
Rated 5 out of 5 by from Outstanding I love being able to get the assistance I need to file my returns. Thanks, Turbo Tax!
Date published: 2022-03-06
Rated 3 out of 5 by from It does the job It works for all general purposes, TurboTax nickels & dimes you with additional fees, fees on top of paying for the expensive software itself. $25 to e-file a State return. Another $40 processing.....
Date published: 2022-03-06
Rated 5 out of 5 by from great great customer service. 2nd time using it.use it..
Date published: 2022-03-06
Rated 5 out of 5 by from Saved me so much time and money. This product saved me so much time and money by allowing me to do the income tax return for my mother's estate.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Tax Filing Experience Great online experience! The site was helpful and easy to use.
Date published: 2022-03-06
Rated 5 out of 5 by from Mary Ann Rocks very helpful. she helped me get my taxes done when i couldnt get it done.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is User Friendly I was very satisfied with process and easy access to information and clarifications.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was a great experience Both Michael the person who set me up and Michelle who helped me all my tax filing were the best and had amazing communication.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5073
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not good You are missing key forms to complete return. 8915
Date published: 2022-03-06
Rated 4 out of 5 by from Thanks Turbo Software was fine but the need to upgrade the operating system is annoying. Not sure why it can't be made backwards compatible for the Mac OS. It also did not compare the child tax credit to last year and dd not let me put in the payment amount of the credit until I was almost done which made it look like I owed when I was getting a return. I am also not sure if PA charge or Turbo charges to file state but the fee to file is 20% of my return. Filing by mail to save but also should be fixed or explained in future versions.
Date published: 2022-03-06
Rated 5 out of 5 by from Outstanding I love being able to get the assistance I need to file my returns. Thanks, Turbo Tax!
Date published: 2022-03-06
Rated 3 out of 5 by from It does the job It works for all general purposes, TurboTax nickels & dimes you with additional fees, fees on top of paying for the expensive software itself. $25 to e-file a State return. Another $40 processing.....
Date published: 2022-03-06
Rated 5 out of 5 by from great great customer service. 2nd time using it.use it..
Date published: 2022-03-06
Rated 5 out of 5 by from Saved me so much time and money. This product saved me so much time and money by allowing me to do the income tax return for my mother's estate.
Date published: 2022-03-06
Rated 5 out of 5 by from Great Tax Filing Experience Great online experience! The site was helpful and easy to use.
Date published: 2022-03-06
Rated 5 out of 5 by from Mary Ann Rocks very helpful. she helped me get my taxes done when i couldnt get it done.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is User Friendly I was very satisfied with process and easy access to information and clarifications.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was a great experience Both Michael the person who set me up and Michelle who helped me all my tax filing were the best and had amazing communication.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5073