TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Been Doing taxes myself for years now I've been doing taxes through TurboTax for a couple of years now and can say it has always been a smooth process and if I get stuck I have support right there to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Great setting expectations from beginning to end and assisting
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I received live assistance and the gentleman was very patient and very thorough!
Date published: 2022-03-06
Rated 4 out of 5 by from Good as always but had to refer to last yr return TurboTax is intuitive and relatively easy as always with good explanations. However, I seemed to have to keep pulling up pdf copies of last year's return to enter specific information. I would have though TT would have pulled it in.
Date published: 2022-03-06
Rated 4 out of 5 by from Good But Some Glitches for 2021 I've been using Turbo Tax for 20 years without issue. For 2021, I found that several of the guide through steps just kept looping and asking the same questions. Had to use menu to get back to summary and manually choose the next topic. Not a big deal but little sloppy. Also, costs too much for addtnl states. $70 for Premier with one state and then $45 to unlock a second state? Save your money and mail in the second state.
Date published: 2022-03-06
Rated 1 out of 5 by from stop lobbying stop lobbying the government to make us to our taxes ourselves. hire them to do it for us
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great Easy to use and complete. I have used for many years for personal income and business.
Date published: 2022-03-06
Rated 5 out of 5 by from Unbelieveable - So Easy Having been using Turbo Tax for years. No audits as of yet. Would recommend to everyone to use.
Date published: 2022-03-06
Rated 5 out of 5 by from I came back to TurboTax! Had a terrible experience filing away from TurboTax and that is truly why I came back to them. Because when I first filed with them, they truly did everything they could to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from So great !! It was great , even when I got rejected they told me exactly what I needed and I fixed my return in 20 minutes
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5072
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been Doing taxes myself for years now I've been doing taxes through TurboTax for a couple of years now and can say it has always been a smooth process and if I get stuck I have support right there to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Great setting expectations from beginning to end and assisting
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I received live assistance and the gentleman was very patient and very thorough!
Date published: 2022-03-06
Rated 4 out of 5 by from Good as always but had to refer to last yr return TurboTax is intuitive and relatively easy as always with good explanations. However, I seemed to have to keep pulling up pdf copies of last year's return to enter specific information. I would have though TT would have pulled it in.
Date published: 2022-03-06
Rated 4 out of 5 by from Good But Some Glitches for 2021 I've been using Turbo Tax for 20 years without issue. For 2021, I found that several of the guide through steps just kept looping and asking the same questions. Had to use menu to get back to summary and manually choose the next topic. Not a big deal but little sloppy. Also, costs too much for addtnl states. $70 for Premier with one state and then $45 to unlock a second state? Save your money and mail in the second state.
Date published: 2022-03-06
Rated 1 out of 5 by from stop lobbying stop lobbying the government to make us to our taxes ourselves. hire them to do it for us
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax was great Easy to use and complete. I have used for many years for personal income and business.
Date published: 2022-03-06
Rated 5 out of 5 by from Unbelieveable - So Easy Having been using Turbo Tax for years. No audits as of yet. Would recommend to everyone to use.
Date published: 2022-03-06
Rated 5 out of 5 by from I came back to TurboTax! Had a terrible experience filing away from TurboTax and that is truly why I came back to them. Because when I first filed with them, they truly did everything they could to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from So great !! It was great , even when I got rejected they told me exactly what I needed and I fixed my return in 20 minutes
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5072