TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from thanks easy to do and understand...first time filing on my own
Date published: 2022-03-06
Rated 5 out of 5 by from SO EASY-- NO HEADACHE I AM RETIRED AND HAVE INVESTMENT INCOME-- YOU GUYS WENT RIGHT IN AND THEN IT WAS DONE
Date published: 2022-03-06
Rated 5 out of 5 by from Good job Very pleasant a quick at they work I'm going to keep coming back because of it
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use It's sad our government has to make things so difficult. Turbo Tax takes care of everything, and we appreciate that.
Date published: 2022-03-06
Rated 4 out of 5 by from It's user friendly. It's easy to use. I used Turbo Tax for many years.
Date published: 2022-03-06
Rated 5 out of 5 by from Been Doing taxes myself for years now I've been doing taxes through TurboTax for a couple of years now and can say it has always been a smooth process and if I get stuck I have support right there to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Great setting expectations from beginning to end and assisting
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I received live assistance and the gentleman was very patient and very thorough!
Date published: 2022-03-06
Rated 4 out of 5 by from Good as always but had to refer to last yr return TurboTax is intuitive and relatively easy as always with good explanations. However, I seemed to have to keep pulling up pdf copies of last year's return to enter specific information. I would have though TT would have pulled it in.
Date published: 2022-03-06
Rated 4 out of 5 by from Good But Some Glitches for 2021 I've been using Turbo Tax for 20 years without issue. For 2021, I found that several of the guide through steps just kept looping and asking the same questions. Had to use menu to get back to summary and manually choose the next topic. Not a big deal but little sloppy. Also, costs too much for addtnl states. $70 for Premier with one state and then $45 to unlock a second state? Save your money and mail in the second state.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5057
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from thanks easy to do and understand...first time filing on my own
Date published: 2022-03-06
Rated 5 out of 5 by from SO EASY-- NO HEADACHE I AM RETIRED AND HAVE INVESTMENT INCOME-- YOU GUYS WENT RIGHT IN AND THEN IT WAS DONE
Date published: 2022-03-06
Rated 5 out of 5 by from Good job Very pleasant a quick at they work I'm going to keep coming back because of it
Date published: 2022-03-06
Rated 5 out of 5 by from Easy to use It's sad our government has to make things so difficult. Turbo Tax takes care of everything, and we appreciate that.
Date published: 2022-03-06
Rated 4 out of 5 by from It's user friendly. It's easy to use. I used Turbo Tax for many years.
Date published: 2022-03-06
Rated 5 out of 5 by from Been Doing taxes myself for years now I've been doing taxes through TurboTax for a couple of years now and can say it has always been a smooth process and if I get stuck I have support right there to help me out.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome Great setting expectations from beginning to end and assisting
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is amazing! I received live assistance and the gentleman was very patient and very thorough!
Date published: 2022-03-06
Rated 4 out of 5 by from Good as always but had to refer to last yr return TurboTax is intuitive and relatively easy as always with good explanations. However, I seemed to have to keep pulling up pdf copies of last year's return to enter specific information. I would have though TT would have pulled it in.
Date published: 2022-03-06
Rated 4 out of 5 by from Good But Some Glitches for 2021 I've been using Turbo Tax for 20 years without issue. For 2021, I found that several of the guide through steps just kept looping and asking the same questions. Had to use menu to get back to summary and manually choose the next topic. Not a big deal but little sloppy. Also, costs too much for addtnl states. $70 for Premier with one state and then $45 to unlock a second state? Save your money and mail in the second state.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5057